Senior Director, Operations: Strategy & Growth Leader

A leading fintech company is seeking a Senior Director, Operations to define the strategic roadmap and enhance servicing for consumers and merchants. This role demands over 15 years of experience in customer servicing and fraud operations, along with expertise in workforce management. You will collaborate with various departments to drive strategic initiatives and build a high-performing team dedicated to exceptional customer experiences. The position is based in San Jose, California and aims to foster a supportive, inclusive work environment. #J-18808-Ljbffr