eBay
Join to apply for the
Director, Strategy & Operations
role at
eBay . At eBay, we’re more than a global e‑commerce leader – we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries, leaving our mark as we reinvent the future of e‑commerce for enthusiasts.
Overview eBay, a global leader in e‑commerce headquartered in San Jose, California, is seeking a
Director, Strategy & Operations
to lead strategic direction and execution for the
Vehicles
business, part of the broader eBay GFC (Global Focus Category) portfolio.
Context Vehicles has historically been a foundational growth driver for eBay. In recent years, the category has evolved rapidly alongside shifts in customer behavior and increased specialization across the automotive landscape. eBay has responded with renewed strategic focus – investing heavily in building trust, accelerating innovation, and delivering seamless customer experiences that connect both enthusiasts and everyday buyers. As of FY25, Vehicles has been established as a focus category for accelerated investment and long‑term category leadership. A key pillar of this evolution is Caramel, a recently acquired automotive checkout and services platform that enhances trust and reduces complexity in peer‑to‑peer car transactions. Caramel remains an integral part of the Vehicles growth strategy, expanding the scope of services eBay can offer across financing, logistics, insurance, and secure payments.
Position Summary The
Director, Strategy & Operations – Vehicles
reports directly to the
General Manager, Vehicles . This senior thought partner and operator drives growth, efficiency, and execution across the business. Responsibilities include strategic planning, business performance management, and operational excellence, ensuring that Vehicles delivers on eBay’s category vision and financial objectives.
Key Responsibilities
Strategic Leadership : Define and lead the strategic roadmap for the Vehicles category, including growth initiatives, customer experience priorities, and transformation programs. Partner with the GM and cross‑functional leaders to align on goals and execution plans.
Operational Execution : Own the end‑to‑end delivery of strategic initiatives across eBay and Caramel. Ensure consistent progress against key milestones, KPIs, and financial targets through disciplined program management and accountability.
Caramel Integration & Growth : Oversee the continued integration and scaling of Caramel within the eBay ecosystem, ensuring it serves as a catalyst for innovation and trust in vehicle transactions.
Business Planning & Performance : Lead annual and quarterly business planning cycles, reporting, and performance reviews. Develop tools, frameworks, and dashboards to track business health and outcomes.
Cross‑Functional Collaboration : Partner closely with product, engineering, marketing, finance, analytics, customer experience, M&A, and other stakeholders to drive operational alignment and successful execution.
People Leadership : Manage and develop a high‑performing team of strategy and operations professionals. Foster an inclusive, growth‑oriented culture that encourages innovation, accountability, and operational excellence.
Executive Communication : Create and present executive‑level updates and strategic recommendations to senior eBay leadership. Influence decision‑making through clear, data‑driven narratives.
Process Improvement : Identify and lead opportunities to streamline operations, improve decision velocity, and enhance organizational efficiency.
Qualifications
12+ years of professional experience, including significant exposure to strategy, operations, or general management roles in a large‑scale, fast‑paced organization. MBA preferred but not required.
Proven experience leading cross‑functional programs and driving measurable business outcomes.
Strong analytical, strategic, and operational skills with the ability to translate complex business problems into actionable plans.
Excellent communication and executive presentation skills, with comfort operating at the most senior levels of the organization.
Demonstrated experience managing and developing teams.
Experience working in or adjacent to technology, eCommerce, or automotive industries is a plus.
Ability to manage ambiguity, prioritize effectively, and deliver results in dynamic environments.
Genuine passion for eBay’s mission and customer community. While direct experience in the automotive enthusiast space is not required, curiosity and openness to learning the market are essential.
Must be willing to work from eBay’s San Jose campus at least three days per week, with occasional travel as required.
Base Pay Range Base pay for this position is expected in the range below:
$190,400 - $254,200 . Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).
Employment Details If hired, employees will be in an “at‑will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Equal Opportunity & Accessibility eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or any other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible.
View our accessibility statement
to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Any employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr
Director, Strategy & Operations
role at
eBay . At eBay, we’re more than a global e‑commerce leader – we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries, leaving our mark as we reinvent the future of e‑commerce for enthusiasts.
Overview eBay, a global leader in e‑commerce headquartered in San Jose, California, is seeking a
Director, Strategy & Operations
to lead strategic direction and execution for the
Vehicles
business, part of the broader eBay GFC (Global Focus Category) portfolio.
Context Vehicles has historically been a foundational growth driver for eBay. In recent years, the category has evolved rapidly alongside shifts in customer behavior and increased specialization across the automotive landscape. eBay has responded with renewed strategic focus – investing heavily in building trust, accelerating innovation, and delivering seamless customer experiences that connect both enthusiasts and everyday buyers. As of FY25, Vehicles has been established as a focus category for accelerated investment and long‑term category leadership. A key pillar of this evolution is Caramel, a recently acquired automotive checkout and services platform that enhances trust and reduces complexity in peer‑to‑peer car transactions. Caramel remains an integral part of the Vehicles growth strategy, expanding the scope of services eBay can offer across financing, logistics, insurance, and secure payments.
Position Summary The
Director, Strategy & Operations – Vehicles
reports directly to the
General Manager, Vehicles . This senior thought partner and operator drives growth, efficiency, and execution across the business. Responsibilities include strategic planning, business performance management, and operational excellence, ensuring that Vehicles delivers on eBay’s category vision and financial objectives.
Key Responsibilities
Strategic Leadership : Define and lead the strategic roadmap for the Vehicles category, including growth initiatives, customer experience priorities, and transformation programs. Partner with the GM and cross‑functional leaders to align on goals and execution plans.
Operational Execution : Own the end‑to‑end delivery of strategic initiatives across eBay and Caramel. Ensure consistent progress against key milestones, KPIs, and financial targets through disciplined program management and accountability.
Caramel Integration & Growth : Oversee the continued integration and scaling of Caramel within the eBay ecosystem, ensuring it serves as a catalyst for innovation and trust in vehicle transactions.
Business Planning & Performance : Lead annual and quarterly business planning cycles, reporting, and performance reviews. Develop tools, frameworks, and dashboards to track business health and outcomes.
Cross‑Functional Collaboration : Partner closely with product, engineering, marketing, finance, analytics, customer experience, M&A, and other stakeholders to drive operational alignment and successful execution.
People Leadership : Manage and develop a high‑performing team of strategy and operations professionals. Foster an inclusive, growth‑oriented culture that encourages innovation, accountability, and operational excellence.
Executive Communication : Create and present executive‑level updates and strategic recommendations to senior eBay leadership. Influence decision‑making through clear, data‑driven narratives.
Process Improvement : Identify and lead opportunities to streamline operations, improve decision velocity, and enhance organizational efficiency.
Qualifications
12+ years of professional experience, including significant exposure to strategy, operations, or general management roles in a large‑scale, fast‑paced organization. MBA preferred but not required.
Proven experience leading cross‑functional programs and driving measurable business outcomes.
Strong analytical, strategic, and operational skills with the ability to translate complex business problems into actionable plans.
Excellent communication and executive presentation skills, with comfort operating at the most senior levels of the organization.
Demonstrated experience managing and developing teams.
Experience working in or adjacent to technology, eCommerce, or automotive industries is a plus.
Ability to manage ambiguity, prioritize effectively, and deliver results in dynamic environments.
Genuine passion for eBay’s mission and customer community. While direct experience in the automotive enthusiast space is not required, curiosity and openness to learning the market are essential.
Must be willing to work from eBay’s San Jose campus at least three days per week, with occasional travel as required.
Base Pay Range Base pay for this position is expected in the range below:
$190,400 - $254,200 . Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).
Employment Details If hired, employees will be in an “at‑will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Equal Opportunity & Accessibility eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or any other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible.
View our accessibility statement
to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Any employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr