HealthRIGHT 360
Case Manager, Medical - 815 Residential Detox
HealthRIGHT 360, San Francisco, California, United States, 94199
Case Manager, Medical – 815 Residential Detox
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Case Manager, Medical – 815 Residential Detox
role at
HealthRIGHT 360 .
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co‑occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.
Benefits and Perks
HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
Employees qualify for public loan forgiveness programs
Training and professional development opportunities
Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
This is a union eligible position.
Job Summary Reporting directly to the Director of Nursing, the Case Manager, Medical (MCM) primary focus is to address the specialized medication case management and treatment authorization needs of participants in a social model substance use detoxification program. The MCM works in coordination with internal and external stakeholders to address the broad array of client needs through coordinating funding and obtaining critical medications required for safe Withdrawal Management (WM). The MCM acts primarily as a care coordinator and treatment case manager, and may perform duties that include crisis intervention, health education, referral to providers of necessary services, and benefits counseling. The MCM works with an interdisciplinary team, ensures accurate and timely flow of documentation to support appropriate treatment length episodes and maintains quality assurance of files. As part of the MCM routine duties they will interact with other governmental, non‑profit service agencies, and local businesses for client services.
Key Responsibilities
Case Management: Prepare extended treatment episode authorization requests and route them to medical leadership for review. Forward finalized documents to the Department of Public Health for authorization and, if received, ensure the authorization information is relayed to internal stakeholders.
Facilitate the confidential exchange of client’s protected health information (PHI) between Admissions and WM to adequately evaluate unit appropriateness for client’s needs.
Monitor, coordinate, and resolve obstacles between prescribing providers, payors, and retail pharmacies to make certain that clients receive critical Medication Assisted Therapies (MAT) with few to no lapses in treatment days.
Outreach and Relationship Management: Collaborate and communicate with other agencies and local pharmacies to provide information regarding resources and service opportunities.
Leadership Responsibilities: Provide administrative leadership for client medication support, and within the quality improvement infrastructure of the healthcare and residential program. Participate in matters related to performance and quality improvement, planning, protocols, and goal setting. Comfortable in changing systems, and champion change.
Organizational Responsibilities: Accurately and consistently document required information on records and reports; keep up to date with operational and procedural requirements; assist in readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the program.
Provide direct care coordination support for clients to access all aspects of HR360 healthcare services.
Perform other duties as assigned.
Qualifications
Possess a minimum of an AA degree in a related field, or 3–5 years related experience.
BLS and First Aid certification must be obtained within 30 days of hire.
Experience and interest in working with safety‑net populations and in treating substance use disorders.
Experience working successfully with issues of mental health, criminal background, and other potential barriers to economic self‑sufficiency.
Must complete background check and Livescan clearance.
We will consider for employment qualified applicants with arrest and conviction records.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Health Care Provider
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Case Manager, Medical – 815 Residential Detox
role at
HealthRIGHT 360 .
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co‑occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.
Benefits and Perks
HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
Employees qualify for public loan forgiveness programs
Training and professional development opportunities
Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
This is a union eligible position.
Job Summary Reporting directly to the Director of Nursing, the Case Manager, Medical (MCM) primary focus is to address the specialized medication case management and treatment authorization needs of participants in a social model substance use detoxification program. The MCM works in coordination with internal and external stakeholders to address the broad array of client needs through coordinating funding and obtaining critical medications required for safe Withdrawal Management (WM). The MCM acts primarily as a care coordinator and treatment case manager, and may perform duties that include crisis intervention, health education, referral to providers of necessary services, and benefits counseling. The MCM works with an interdisciplinary team, ensures accurate and timely flow of documentation to support appropriate treatment length episodes and maintains quality assurance of files. As part of the MCM routine duties they will interact with other governmental, non‑profit service agencies, and local businesses for client services.
Key Responsibilities
Case Management: Prepare extended treatment episode authorization requests and route them to medical leadership for review. Forward finalized documents to the Department of Public Health for authorization and, if received, ensure the authorization information is relayed to internal stakeholders.
Facilitate the confidential exchange of client’s protected health information (PHI) between Admissions and WM to adequately evaluate unit appropriateness for client’s needs.
Monitor, coordinate, and resolve obstacles between prescribing providers, payors, and retail pharmacies to make certain that clients receive critical Medication Assisted Therapies (MAT) with few to no lapses in treatment days.
Outreach and Relationship Management: Collaborate and communicate with other agencies and local pharmacies to provide information regarding resources and service opportunities.
Leadership Responsibilities: Provide administrative leadership for client medication support, and within the quality improvement infrastructure of the healthcare and residential program. Participate in matters related to performance and quality improvement, planning, protocols, and goal setting. Comfortable in changing systems, and champion change.
Organizational Responsibilities: Accurately and consistently document required information on records and reports; keep up to date with operational and procedural requirements; assist in readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the program.
Provide direct care coordination support for clients to access all aspects of HR360 healthcare services.
Perform other duties as assigned.
Qualifications
Possess a minimum of an AA degree in a related field, or 3–5 years related experience.
BLS and First Aid certification must be obtained within 30 days of hire.
Experience and interest in working with safety‑net populations and in treating substance use disorders.
Experience working successfully with issues of mental health, criminal background, and other potential barriers to economic self‑sufficiency.
Must complete background check and Livescan clearance.
We will consider for employment qualified applicants with arrest and conviction records.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Health Care Provider
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