CapMetro
Director, Total Rewards
CapMetro is Austin's regional public transportation provider, committed to delivering safe, reliable, and high‑quality transportation to residents, commuters, and visitors.
The Director, Total Rewards reports directly to the Vice President, People and Culture (P&C) and plays a pivotal role in shaping and implementing the agency’s compensation, benefits, wellness, and rewards strategy.
Who We’re Looking For The ideal candidate is a strategic leader capable of managing a team of up to four professionals, aligning rewards programs with CapMetro’s strategic goals, and ensuring compliance with relevant regulations.
They should bring a combination of HR expertise, analytical acumen, and strong stakeholder‑management skills.
Job Description This position requires a strategic leader who can manage a team of up to four professionals, align rewards programs with CapMetro’s strategic goals, and ensure compliance with relevant regulations.
Responsibilities
Develop and execute a comprehensive Total Rewards strategy, including compensation, benefits, recognition, and equity programs; align programs with business and talent strategies to enhance employee value proposition; oversee Total Rewards budget for cost‑effectiveness and competitiveness.
Lead design of base pay and incentive plans aligned with organizational culture and strategy; conduct market trend analysis, salary forecasting, and develop annual compensation plans; utilize market data to assess program effectiveness and make data‑driven recommendations.
Manage health, wellness, retirement, and other benefits programs; optimize offerings and costs; lead development and administration of wellbeing programs, including Wellness Centers, EAP, and immunization programs; monitor KPIs for wellbeing service delivery and establish Seven Dimensions of Wellbeing objectives.
Ensure compliance with state, federal, and local laws for benefit plans and compensation programs; oversee Self‑Insurance Board of Trustees, Retirement Plan Committees (401k and Pension), and Compensation Committee; lead regulatory strategy for HR functions in partnership with internal audit and finance.
Partner with senior executives and consultants to present competitive compensation packages; prepare and deliver presentations to Board of Directors, senior management, and benefit committees.
Direct procurement of third‑party contracts related to Total Rewards; manage benefit vendor relationships and oversee open enrollment processes.
Act as an internal change agent, fostering innovation and best practices; collaborate with agency leadership and HR directors on internal and external initiatives; assist with acquisition‑related efforts, including due diligence and plan integration.
Support Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action, and reporting safety and security concerns.
Ensure departmental compliance with the agency's Emergency Response Plan.
Other related duties as assigned.
Direct and manage department personnel by planning, scheduling, delegating, overseeing work assignments, authorizing, coordinating, and scheduling work with vendors and consultants, conducting personnel actions, including hiring and interviewing, and overseeing training and performance evaluations.
Qualifications
Bachelor’s degree in Human Resources, Business Management, Public Administration, or a related field. Relevant experience may substitute for the required degree.
Master’s degree in a relevant field preferred.
Ten (10) or more years of progressive responsibility in human resources management, with a focus on compensation and benefits, including six (6) years of management experience managing employees and projects.
SPHR, PHR, CCP, CBP, CEBS certification and/or three (3) additional years of specialized experience preferred.
Leadership experience in classification, compensation, and benefits management preferred.
Experience in benefits design, vendor management, and regulatory compliance preferred.
Knowledge, Skills, and Abilities
Extensive knowledge of HR principles and practices, including employment law, labor law, performance management, wage and salary administration, job evaluation, benefits, and record management.
Proficiency in data analysis, Human Capital Management (Oracle) platforms, and communication skills preferred.
Extensive knowledge of federal laws such as ERISA, COBRA, PPACA, HIPAA, Section 125, GASB, FMLA, and related legislation.
Ability to administer sound HR programs, interpret laws, develop policy, advise managers, supervise staff, maintain confidentiality, and communicate effectively with employees, managers, and the public.
Strong teamwork, self‑starter, responsiveness to organizational needs, and commitment to excellence and employee development.
Work Environment and Physical Demands Work is performed in an office environment with minimal exposure to hazardous conditions.
The position requires standing and sitting frequently during an eight‑hour period, reaching both vertically and horizontally, using a telephone or headset, lifting up to 20 lbs., and performing computer work for 6‑8 hours daily.
Reasonable accommodation may be made to enable individuals with disability to perform the essential functions.
Mobility Status This is a hybrid position.
Onsite presence is guided by team collaboration needs, customer and front‑line interactions, and role responsibilities.
On average, incumbents are encouraged to work 8 to 12 days in office per month.
The mobility status is subject to change based on business needs or organizational decisions.
This position is based in Austin, Texas.
Successful out‑of‑state candidates must relocate to Texas prior to the start date.
Security Sensitive Position CapMetro will conduct annual background checks on incumbents in this position.
The role is “security sensitive” because the incumbent may handle currency, access sensitive computerized databases, master keys, or work in a designated security‑sensitive area.
About Us CapMetro is Austin's regional public transportation provider.
We have served the community since 1985 and provide over 31 million boardings each year, connecting people with jobs, schools, restaurants, shops, festivals, and other destinations.
About The Team At CapMetro, we empower, enhance, and serve the region and its communities through the responsible delivery of safe, reliable, high‑quality transportation.
We are driven by a culture of Safety, Equity, Transparency, Sustainability, and Innovation.
What’s In It For You
Work with a diverse, collaborative, and energetic workforce focused on innovation.
Use our free and reduced‑fare transit service to get to the office and access free gym and onsite trainers.
Enroll children aged 6 months‑6 years in the onsite award‑winning Childcare and Learning Center.
Commitment to Equal Employment Opportunity CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or other protected characteristics.
Seniority level Director
Employment type Full‑time
Job function Human Resources
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The Director, Total Rewards reports directly to the Vice President, People and Culture (P&C) and plays a pivotal role in shaping and implementing the agency’s compensation, benefits, wellness, and rewards strategy.
Who We’re Looking For The ideal candidate is a strategic leader capable of managing a team of up to four professionals, aligning rewards programs with CapMetro’s strategic goals, and ensuring compliance with relevant regulations.
They should bring a combination of HR expertise, analytical acumen, and strong stakeholder‑management skills.
Job Description This position requires a strategic leader who can manage a team of up to four professionals, align rewards programs with CapMetro’s strategic goals, and ensure compliance with relevant regulations.
Responsibilities
Develop and execute a comprehensive Total Rewards strategy, including compensation, benefits, recognition, and equity programs; align programs with business and talent strategies to enhance employee value proposition; oversee Total Rewards budget for cost‑effectiveness and competitiveness.
Lead design of base pay and incentive plans aligned with organizational culture and strategy; conduct market trend analysis, salary forecasting, and develop annual compensation plans; utilize market data to assess program effectiveness and make data‑driven recommendations.
Manage health, wellness, retirement, and other benefits programs; optimize offerings and costs; lead development and administration of wellbeing programs, including Wellness Centers, EAP, and immunization programs; monitor KPIs for wellbeing service delivery and establish Seven Dimensions of Wellbeing objectives.
Ensure compliance with state, federal, and local laws for benefit plans and compensation programs; oversee Self‑Insurance Board of Trustees, Retirement Plan Committees (401k and Pension), and Compensation Committee; lead regulatory strategy for HR functions in partnership with internal audit and finance.
Partner with senior executives and consultants to present competitive compensation packages; prepare and deliver presentations to Board of Directors, senior management, and benefit committees.
Direct procurement of third‑party contracts related to Total Rewards; manage benefit vendor relationships and oversee open enrollment processes.
Act as an internal change agent, fostering innovation and best practices; collaborate with agency leadership and HR directors on internal and external initiatives; assist with acquisition‑related efforts, including due diligence and plan integration.
Support Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action, and reporting safety and security concerns.
Ensure departmental compliance with the agency's Emergency Response Plan.
Other related duties as assigned.
Direct and manage department personnel by planning, scheduling, delegating, overseeing work assignments, authorizing, coordinating, and scheduling work with vendors and consultants, conducting personnel actions, including hiring and interviewing, and overseeing training and performance evaluations.
Qualifications
Bachelor’s degree in Human Resources, Business Management, Public Administration, or a related field. Relevant experience may substitute for the required degree.
Master’s degree in a relevant field preferred.
Ten (10) or more years of progressive responsibility in human resources management, with a focus on compensation and benefits, including six (6) years of management experience managing employees and projects.
SPHR, PHR, CCP, CBP, CEBS certification and/or three (3) additional years of specialized experience preferred.
Leadership experience in classification, compensation, and benefits management preferred.
Experience in benefits design, vendor management, and regulatory compliance preferred.
Knowledge, Skills, and Abilities
Extensive knowledge of HR principles and practices, including employment law, labor law, performance management, wage and salary administration, job evaluation, benefits, and record management.
Proficiency in data analysis, Human Capital Management (Oracle) platforms, and communication skills preferred.
Extensive knowledge of federal laws such as ERISA, COBRA, PPACA, HIPAA, Section 125, GASB, FMLA, and related legislation.
Ability to administer sound HR programs, interpret laws, develop policy, advise managers, supervise staff, maintain confidentiality, and communicate effectively with employees, managers, and the public.
Strong teamwork, self‑starter, responsiveness to organizational needs, and commitment to excellence and employee development.
Work Environment and Physical Demands Work is performed in an office environment with minimal exposure to hazardous conditions.
The position requires standing and sitting frequently during an eight‑hour period, reaching both vertically and horizontally, using a telephone or headset, lifting up to 20 lbs., and performing computer work for 6‑8 hours daily.
Reasonable accommodation may be made to enable individuals with disability to perform the essential functions.
Mobility Status This is a hybrid position.
Onsite presence is guided by team collaboration needs, customer and front‑line interactions, and role responsibilities.
On average, incumbents are encouraged to work 8 to 12 days in office per month.
The mobility status is subject to change based on business needs or organizational decisions.
This position is based in Austin, Texas.
Successful out‑of‑state candidates must relocate to Texas prior to the start date.
Security Sensitive Position CapMetro will conduct annual background checks on incumbents in this position.
The role is “security sensitive” because the incumbent may handle currency, access sensitive computerized databases, master keys, or work in a designated security‑sensitive area.
About Us CapMetro is Austin's regional public transportation provider.
We have served the community since 1985 and provide over 31 million boardings each year, connecting people with jobs, schools, restaurants, shops, festivals, and other destinations.
About The Team At CapMetro, we empower, enhance, and serve the region and its communities through the responsible delivery of safe, reliable, high‑quality transportation.
We are driven by a culture of Safety, Equity, Transparency, Sustainability, and Innovation.
What’s In It For You
Work with a diverse, collaborative, and energetic workforce focused on innovation.
Use our free and reduced‑fare transit service to get to the office and access free gym and onsite trainers.
Enroll children aged 6 months‑6 years in the onsite award‑winning Childcare and Learning Center.
Commitment to Equal Employment Opportunity CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or other protected characteristics.
Seniority level Director
Employment type Full‑time
Job function Human Resources
#J-18808-Ljbffr