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Asure Software

Implementation Specialist - On-Site

Asure Software, Virginia Beach, Virginia, us, 23450

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Implementation Specialist - On-Site

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Asure Software

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Who we are Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 100,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.

This is an on-site position located at our Virginia Beach, VA location.

How you will contribute Our Implementation Specialist provides expertise in new client configurations of our Small Business Market Human Capital Management (HCM) software products. The Implementation Specialist owns a client’s successful adoption of our solutions and completes training of our software solutions, defines client user requirements, executes configurations and provides testing of the final product.

Provides a complete and successful implementation for clients, while being a subject matter expert with our software.

Assists in conducting group presentations, training sessions and provides instruction on how to maneuver and maintain Asure Software.

Own all stages of our software implementation projects:

Discovery: identify client business requirements

Configure: our Small Business HCM solution based on the client requirements

Deliver: training on the Small Business HCM configured solution

Deploy: successfully complete HCM implementations

Support: clients for the first 2 successful payrolls

Deliver results on time and within or under budget.

Ensure client product and Asure procedure adoption for success with our products.

Provides status reports and overall project updates to the project team.

Provides support to overcome project hurdles, through client and internal team management with the goal of project completion.

Identifies opportunities to position other products and service offerings- creating overall client satisfaction with Asure.

Creates client advocates for our products- leaving every customer happy and willing to provide a reference to future customers.

Qualifications

Bachelor’s Degree or equivalent in education and experience.

2+ years of professional consulting experience in implementing HCM software systems.

An expert and/or specialized knowledge of local, state and federal laws and regulations in Basic Payroll, Benefit Enrollment and Management, Recruitment, Performance Management and Developmental Tactics.

Experience with an HRIS, payroll software (Asure Software preferred)

Passion for customer service and overall customer success

Demonstrated project management experience

Excellent verbal and written communication skills

Business analysis and requirements gathering abilities

Previous conflict management skills

Project organization and presentation

Ability to learn technology quickly through instruction and self-training

Ability to teach adult learners new technologies and processes.

Proficiency in Microsoft Office applications and other software applications and tools is required.

Willingness to learn and take ownership on projects

Demonstrate critical thinking with the ability to approach problems tenaciously and with a sense of urgency.

Experience with other time keeping systems such as; Kronos, Swipe Clock, Novatime, Attendance on Demand

Ability to travel from time to time (limited travel)

Compensation The base salary range for this role is $65,000.00 - $75,000.00 depending upon level of experience.

This role offers a comprehensive benefit package.

Benefits

Medical, Dental, Vision, HSA, FSA - All effective on day 1!

Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability

401K Program with 3% safe harbor contribution

Employee Stock Purchase Program

Fitness Reimbursement Program

Self-Managed PTO

Our Mission To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us.

Helping customers grow by getting the most from their human capital.

Helping our employees grow personally and professionally.

Growing relationships in our communities that inspire goodness.

Grow shareholder value

Our Vision Be the most trusted Human Capital Management resource to entrepreneurs everywhere.

Our Values

Embrace Change

Lead with Integrity

Own the Outcome

Deliver Awesome

Be a Good Human

We are an equal opportunity employer.

NO AGENCIES PLEASE:

Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asure’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

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