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FactSet

Senior Product Manager – Performance Solutions

FactSet, Austin, Texas, us, 78716

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Senior Product Manager – Performance Solutions

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FactSet

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision‑making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

The Institutional Buyside business unit at FactSet is responsible for developing and marketing industry‑leading tools for portfolio management, quantitative research, risk, performance & attribution, and execution management across the investment lifecycle. Our clients include the world’s largest asset managers, asset owners, and insurance companies.

The Performance product management group is responsible for Performance solutions across FactSet, including FactSet Performance Solution (FPS), Portfolio Vault, B‑One, RAS, and GIPS. The product manager sits between sales, clients, and software engineering to lead a unified effort in producing industry‑leading, competitive products that meet the needs of our clients. You will become one of a key group of people who make a significant contribution to FactSet’s overall product offering.

Responsibilities

Discovery, strategy, planning, execution, and launch of FactSet’s suite of performance solutions, including FactSet Performance Solution (FPS), Portfolio Vault, and the forthcoming FactSet Total Return solution.

Work heavily across Product, Sales, Managed Services, Professional Services, and Support Services on prioritising enhancements to the current offering.

Job Requirements

Product Insights

Understand end‑market dynamics, end‑user roles and responsibilities, and the competitive landscape.

Proactively identify the market and validate the opportunity to prove whether a solution is valuable, viable, feasible and usable before developing it.

Use data to evaluate and inform strategy and decision making.

Measure what matters, including product success metrics (engagement, adoption, stickiness) as well as financial metrics (ASV, support costs).

Product Strategy

Work with the Senior Principal Product Manager to define product strategy including vision, value proposition, and roadmap in the context of the departmental strategy, overall company strategy, and relevant firm‑type strategies.

Evangelise product strategy across the department.

Accountable for financial goals, including ASV, and also adoption and retention goals.

Partner with Sales and Marketing for Market Validation.

Create product roadmap to align cross‑functional teams and share timelines for delivery of key milestones, including constraints and dependencies.

Product Execution

Align teams to deliver on vision, goals, and strategy.

Plan releases, prioritise features, define the work and success criteria.

Define user needs and acceptance criteria and interact regularly with development teams to prioritise needs and provide clarity for iterating on solutions.

Partner with UX Design to create usable products that contribute to a positive overall customer experience.

Collaborate on go‑to‑market messaging and activities with Product Marketing and Sales Enablement.

Set realistic goals for product launches, monitor metrics and iterate quickly to experiment and optimise.

Responsible for ongoing product support, including support desk escalations, troubleshooting, and monitoring support costs to improve the overall customer experience.

Qualifications

Bachelor’s degree in STEM, finance, economics, or other relevant field, or equivalent experience.

7–10 years relevant experience.

Possesses a product mindset; starts from problems, goals, needs, and experiments to find the best solution.

Capable of inspiring several cross‑functional teams to deliver on the product strategy and vision; can influence engineering, design, product marketing and other stakeholders without direct authority.

Ability to say no to demands from stakeholders that do not align with the validated product strategy.

Competencies

Insights

– clever, insightful, and pragmatic when evaluating data/research; regularly interacts with users to gain insight; able to translate insights into value; identifies and tracks metrics that matter.

Strategy

– translate company and firm‑type strategies into specific priorities and objectives for products; evangelise strategy across the department.

Execution

– successfully manages execution across multiple teams and products simultaneously; seeks to reduce scope while maximising value.

Leadership & Inclusion

– outstanding communicator who is highly credible and engaging; sought out by others as a subject matter expert for their product area.

Job location Boston, Austin, Chicago, New York and San Francisco.

Working Environment Hybrid. For U.S. locations, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

What’s In It For You

The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start‑up.

Support for your total well‑being: health, life, and disability insurance, retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave and company‑wide wellness days.

Flexible work accommodations; we value work/life harmony and offer a range of accommodations.

A global community dedicated to volunteerism and sustainability, where collaboration is encouraged and individuality drives solutions.

Career progression planning with dedicated time each month for learning and development.

Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Learn More About Our Benefits Here.

The budgeted amount range for this position in New York City and California is $120,000 – $150,000.

Company Overview FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients.

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E‑Verify.

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