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EY

ServiceNow ITSM Transformation Lead

EY, Portland, Oregon, United States, 97204

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A global professional services firm is seeking a Manager for IT Service Management (ITSM) in Tech Consulting. This role involves leading ServiceNow transformation teams, managing processes, and nurturing client relationships. Ideal candidates will have 4-6 years of relevant experience in ServiceNow ITSM projects and strong leadership skills. Responsibilities include guiding teams, participating in client sessions, and supporting pre-sales efforts. The position offers a hybrid work model and comprehensive compensation and benefits. #J-18808-Ljbffr