AmeriHome Mortgage Company, LLC
Loan Processing Team Lead
AmeriHome Mortgage Company, LLC, Nevada, Iowa, United States, 50201
Job Title
Loan Processing Team Lead
Location Remote Texas
What You’ll Do As a Processing Team Lead you’ll manage a team of Loan Processors (LP) and Loan Processing Assistants (LPA) tasked daily with achieving objectives and Key Performance Indicators (KPIs). You’ll be responsible for the training and development of each team member, daily task management, and support of the Operations Department. This role is critical in building the productivity path for the Loan Processor and Loan Processing Assistant.
Manage overall production and performance of the Loan Processor and Loan Processing Assistant teams, including daily responsibilities, motivation, scheduling, training, and policy administration.
Work closely with Processing and Operations leadership to achieve team and department monthly goals.
Collaborate with Retail Lending departments such as Sales, Underwriting, Closing, Disclosures, Post‑Closing, and Compliance.
Assign tasks to Loan Processing Assistants to ensure KPIs are met for each designated processing team.
Lead and develop the team: hiring, coaching, performance management, training, and development.
What You’ll Need
5+ years of related experience in Mortgage Processing, Mortgage Operations Team Leadership, Mortgage Processing Management, or a similar field.
High school diploma required.
Previous leadership experience preferred.
Intermediate to advanced knowledge of the residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets, and other residential mortgage products and services.
Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules, regulations, industry standards, and practices.
Intermediate to advanced experience using mortgage‑related LOS systems (e.g., Encompass) and other CRM‑related systems.
Intermediate experience in formulating, developing, and implementing best‑practice processing procedures and meeting ongoing KPIs.
Intermediate speaking and writing communication skills.
Benefits You’ll Love We offer competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401(k) matching program, tuition assistance, an employee volunteer program, and a wellness program. You’ll also have the opportunity to bolster your business knowledge and gain hands‑on experience in how successful companies operate and manage their finances.
About The Company AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.
Equal Employment Opportunity Statement Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation of origin, marital status, disability, protected veteran status, sexual orientation, gender identity, or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
© Western Alliance Bancorporation
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Location Remote Texas
What You’ll Do As a Processing Team Lead you’ll manage a team of Loan Processors (LP) and Loan Processing Assistants (LPA) tasked daily with achieving objectives and Key Performance Indicators (KPIs). You’ll be responsible for the training and development of each team member, daily task management, and support of the Operations Department. This role is critical in building the productivity path for the Loan Processor and Loan Processing Assistant.
Manage overall production and performance of the Loan Processor and Loan Processing Assistant teams, including daily responsibilities, motivation, scheduling, training, and policy administration.
Work closely with Processing and Operations leadership to achieve team and department monthly goals.
Collaborate with Retail Lending departments such as Sales, Underwriting, Closing, Disclosures, Post‑Closing, and Compliance.
Assign tasks to Loan Processing Assistants to ensure KPIs are met for each designated processing team.
Lead and develop the team: hiring, coaching, performance management, training, and development.
What You’ll Need
5+ years of related experience in Mortgage Processing, Mortgage Operations Team Leadership, Mortgage Processing Management, or a similar field.
High school diploma required.
Previous leadership experience preferred.
Intermediate to advanced knowledge of the residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets, and other residential mortgage products and services.
Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules, regulations, industry standards, and practices.
Intermediate to advanced experience using mortgage‑related LOS systems (e.g., Encompass) and other CRM‑related systems.
Intermediate experience in formulating, developing, and implementing best‑practice processing procedures and meeting ongoing KPIs.
Intermediate speaking and writing communication skills.
Benefits You’ll Love We offer competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401(k) matching program, tuition assistance, an employee volunteer program, and a wellness program. You’ll also have the opportunity to bolster your business knowledge and gain hands‑on experience in how successful companies operate and manage their finances.
About The Company AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.
Equal Employment Opportunity Statement Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation of origin, marital status, disability, protected veteran status, sexual orientation, gender identity, or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
© Western Alliance Bancorporation
#J-18808-Ljbffr