InterMed Cost Containment Services
Director of People Experience
InterMed Cost Containment Services, Burbank, California, United States, 91520
Job Type: Full‑time
Description The Director of People Experience is a hands‑on, working leadership role responsible for designing, executing, and continuously optimizing strategies that deliver an exceptional employee experience across the full employee lifecycle. This role blends strategic leadership with direct execution, using data, insights, and trend analysis to drive impactful programming and measure success. This leader ensures team members feel informed, connected, engaged, valued, and supported, while building scalable programs that align with our core values and support a high‑performance, inclusive culture. This role reports directly to the Chief People Officer.
Key Responsibilities Strategy, Execution & Data-Driven Impact
Design, communicate, and actively execute the organization’s Learning & Development (L&D) vision, objectives, and strategy
Use data analysis, metrics, and trend identification to assess program effectiveness, inform decision‑making, and continuously improve employee experience initiatives
Define success measures and evaluate outcomes across onboarding, development, engagement, and culture programs
Onboarding, Performance & Development
Create and manage an efficient, engaging, and scalable onboarding experience that quickly sets new hires up for success
Develop, standardize, and manage performance assessment systems and tools that clearly define expectations and how success is measured
Build and maintain performance and development tools, templates, processes, and resources used across the organization
Culture, Engagement & Retention
Foster a culture that empowers team members to take ownership of their growth and success
Develop, lead, and execute initiatives that strengthen engagement, connection, and retention
Design and implement programs that strengthen company culture through recognition, team‑building, wellness, and employee engagement initiatives
Learning & Leadership Development
Develop and continually optimize:
Organization‑wide L&D programs
Leadership development and training tools
Programmatic training for all team members
Feedback, Insights & Continuous Improvement
Design and manage ongoing culture assessment efforts using surveys, focus groups, and other feedback mechanisms
Analyze results to identify trends, strengths, and opportunities
Partner with leadership to translate insights into actionable, measurable change
Communication & Cross‑Functional Partnership
Support effective communication of company values and culture through town halls, newsletters, and leader enablement
Work closely with leaders to ensure alignment, clarity, and consistency across teams
Perform other duties as assigned
Requirements Education
Bachelor’s degree or equivalent experience preferred
Experience
Minimum 10 years in employee experience, talent management, or L&D, including 6+ years in leadership roles
Demonstrated expertise across people disciplines, including organizational diagnosis, performance enablement, culture, engagement, retention, onboarding, and off‑boarding
Proven ability to build strategy while remaining deeply involved in execution
Strong analytical, problem‑solving, and change management capabilities
Excellent communication, active listening, negotiation, and presentation skills
Ability to build and maintain strong relationships at all levels of the organization
Special Qualifications
Highly organized with the ability to manage multiple priorities in a fast‑paced environment
Exceptional analytical and data interpretation skills, with the ability to translate insights into action
Strong time‑management and execution skills
Demonstrated discretion and maturity in handling confidential and sensitive information
Salary Description: $145,000.00 - $160,000.00
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Description The Director of People Experience is a hands‑on, working leadership role responsible for designing, executing, and continuously optimizing strategies that deliver an exceptional employee experience across the full employee lifecycle. This role blends strategic leadership with direct execution, using data, insights, and trend analysis to drive impactful programming and measure success. This leader ensures team members feel informed, connected, engaged, valued, and supported, while building scalable programs that align with our core values and support a high‑performance, inclusive culture. This role reports directly to the Chief People Officer.
Key Responsibilities Strategy, Execution & Data-Driven Impact
Design, communicate, and actively execute the organization’s Learning & Development (L&D) vision, objectives, and strategy
Use data analysis, metrics, and trend identification to assess program effectiveness, inform decision‑making, and continuously improve employee experience initiatives
Define success measures and evaluate outcomes across onboarding, development, engagement, and culture programs
Onboarding, Performance & Development
Create and manage an efficient, engaging, and scalable onboarding experience that quickly sets new hires up for success
Develop, standardize, and manage performance assessment systems and tools that clearly define expectations and how success is measured
Build and maintain performance and development tools, templates, processes, and resources used across the organization
Culture, Engagement & Retention
Foster a culture that empowers team members to take ownership of their growth and success
Develop, lead, and execute initiatives that strengthen engagement, connection, and retention
Design and implement programs that strengthen company culture through recognition, team‑building, wellness, and employee engagement initiatives
Learning & Leadership Development
Develop and continually optimize:
Organization‑wide L&D programs
Leadership development and training tools
Programmatic training for all team members
Feedback, Insights & Continuous Improvement
Design and manage ongoing culture assessment efforts using surveys, focus groups, and other feedback mechanisms
Analyze results to identify trends, strengths, and opportunities
Partner with leadership to translate insights into actionable, measurable change
Communication & Cross‑Functional Partnership
Support effective communication of company values and culture through town halls, newsletters, and leader enablement
Work closely with leaders to ensure alignment, clarity, and consistency across teams
Perform other duties as assigned
Requirements Education
Bachelor’s degree or equivalent experience preferred
Experience
Minimum 10 years in employee experience, talent management, or L&D, including 6+ years in leadership roles
Demonstrated expertise across people disciplines, including organizational diagnosis, performance enablement, culture, engagement, retention, onboarding, and off‑boarding
Proven ability to build strategy while remaining deeply involved in execution
Strong analytical, problem‑solving, and change management capabilities
Excellent communication, active listening, negotiation, and presentation skills
Ability to build and maintain strong relationships at all levels of the organization
Special Qualifications
Highly organized with the ability to manage multiple priorities in a fast‑paced environment
Exceptional analytical and data interpretation skills, with the ability to translate insights into action
Strong time‑management and execution skills
Demonstrated discretion and maturity in handling confidential and sensitive information
Salary Description: $145,000.00 - $160,000.00
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