TCWGlobal
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Global Support Associate
role at
TCWGlobal .
This opportunity is part of TCWGlobal’s dynamic Global Operations team. You will engage with clients and employees daily, providing essential support across a range of HR, payroll, and administrative functions.
Base Pay Range $20.00/hr – $24.00/hr
Position Summary TCWGlobal is a leading provider of payrolling, staffing, and international HR solutions. As an organization that values community, we give every employee two paid days per year to volunteer. We are known as a top workplace in Southern California and are committed to delivering outstanding customer service through technology-driven processes. The Global Support Associate will be a key contributor to our Global Operations team, offering high-quality service to both internal and external stakeholders.
Key Responsibilities
Data entry and QA for new employees and clients
Provide daily phone, e‑mail, chat, and in‑person support
Assist with weekly payroll as requested
Process Unemployment Claims, Verifications of Employment, and Court Orders
Maintain E‑Verify case monitoring
Follow up on employee requests, including new direct deposit and pay‑card setup
Create and compile reports and audits as needed
Support additional requests from Global Operations and other departments
Deliver TCWGlobal‑standard customer service to clients and employees
Qualifications & Skills
Adapt quickly to new systems and processes
Proactive and able to foresee/solve future problems before they start
Multi‑task and re‑evaluate priorities throughout the day
Handle stressful situations as they arise
Creative problem‑solving skills
Excellent communication and writing skills
Accurate data entry skills for database software
Identify with people and provide solutions that work for their situation
Experience with Microsoft Office Suite and Office 365
Experience in human resources, payroll, benefits, or client management a plus
Salary & Benefits This position offers full‑time benefits, including a comprehensive benefits package. Salary will be commensurate with education and experience. Additional compensation may be earned by exceeding sales and service goals.
Application Information Visit
https://www.tcwglobal.com/join-the-family
to learn more about our team.
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
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Global Support Associate
role at
TCWGlobal .
This opportunity is part of TCWGlobal’s dynamic Global Operations team. You will engage with clients and employees daily, providing essential support across a range of HR, payroll, and administrative functions.
Base Pay Range $20.00/hr – $24.00/hr
Position Summary TCWGlobal is a leading provider of payrolling, staffing, and international HR solutions. As an organization that values community, we give every employee two paid days per year to volunteer. We are known as a top workplace in Southern California and are committed to delivering outstanding customer service through technology-driven processes. The Global Support Associate will be a key contributor to our Global Operations team, offering high-quality service to both internal and external stakeholders.
Key Responsibilities
Data entry and QA for new employees and clients
Provide daily phone, e‑mail, chat, and in‑person support
Assist with weekly payroll as requested
Process Unemployment Claims, Verifications of Employment, and Court Orders
Maintain E‑Verify case monitoring
Follow up on employee requests, including new direct deposit and pay‑card setup
Create and compile reports and audits as needed
Support additional requests from Global Operations and other departments
Deliver TCWGlobal‑standard customer service to clients and employees
Qualifications & Skills
Adapt quickly to new systems and processes
Proactive and able to foresee/solve future problems before they start
Multi‑task and re‑evaluate priorities throughout the day
Handle stressful situations as they arise
Creative problem‑solving skills
Excellent communication and writing skills
Accurate data entry skills for database software
Identify with people and provide solutions that work for their situation
Experience with Microsoft Office Suite and Office 365
Experience in human resources, payroll, benefits, or client management a plus
Salary & Benefits This position offers full‑time benefits, including a comprehensive benefits package. Salary will be commensurate with education and experience. Additional compensation may be earned by exceeding sales and service goals.
Application Information Visit
https://www.tcwglobal.com/join-the-family
to learn more about our team.
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
#J-18808-Ljbffr