WEBIT Services
A company focused on positive change
WEBIT Services is one of the leading Managed Services Providers in Chicago. Our company has been honored to receive the Better Business Bureau’s Torch Award for Ethics not once, but twice since 2019. We are the only Employee‑Owned MSP in the region. Our consistency has led to this opportunity. We are looking to expand and in the vCIO role, you will be joining an existing team whose glue is driving impact within our customers’ businesses. We are looking for professionals who want to win and who have a sense of urgency to do so.
The Role Armed with a deep understanding of the technical challenges small and medium sized businesses face and where those issues stand in the way of strategic initiatives and day to day productivity, you will work diligently to support the strategy and technology adoption of our customers. Motivated by the knowledge that the services we provide empower our customers, vCIOs deliver outstanding account management, strategic guidance and industry perspective.
Each client is different and has their own current approach to handling their IT support and strategy. vCIOs see these differences as opportunities to teach prospective clients where their current approach needs to improve all the while representing the interests of both companies for the best possible outcomes. You will be responsible for retaining accounts, growing project revenue and advising on strategic outcomes. This role blends account management and revenue growth into one.
Core Responsibilities
Position yourself as the customer’s Chief Information Officer – guiding their business through the lenses of risk mitigation, efficiency, and growth
Own the relationship on behalf of WEBIT Services
Advocate internally for process change and improvement to meet the needs of your customers’ needs and strategies
Work hand in hand with operations staff to manage GAP assessments and new client on‑boardings
Act as the executive level escalation point for service concerns
Conduct strategic business reviews on a recurring cadence set by the needs of the customer
Grow project revenue
Escalate issues to internal staff as needed
Actively participate in project scoping, quoting and implementation
What we value
3+ years of experience in successfully selling Managed Services in the Chicago Metro Area as an account executive or vCIO
Tangible examples of MSP sales or account management success history
Record of consistently reducing churn and client satisfaction
Strong executive presence and excellent communication skills
Ability to manage a book of business which spans multiple verticals
Deep experience working with Lifecycle Insights
Proficiency in Autotask or other PSAs
Strong organizational and time management skills
Motivated to achieve maximum impact
What we require
Ability to travel daily throughout the Chicago metro area for meetings, networking and occasional evening and weekend work events (networking, community service, event sponsorships)
Consistent internet connection with a mobile backup/hotspot
Full time, hybrid
Salary The estimated‐On Target Earnings range for this position is estimated to be $100,000 - $130,000/year. Compensation will be salary only. We pride ourselves in being able to look customers in the eye and let them know our vCIOs are here with their best interests at heart and as a rule, we do not incentivize based on commissions. Total compensation for this position may include Employee Stock units and/or company‑wide profit‑sharing bonuses. Further note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors.
Benefits
Employee Stock Ownership
Employees (and their dependents) may enroll in medical, dental, vision insurance
Take what you need time off, not accrual based
10 paid holidays throughout the calendar year
Employees can enroll in WEBIT’s 401k program
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WEBIT Services is one of the leading Managed Services Providers in Chicago. Our company has been honored to receive the Better Business Bureau’s Torch Award for Ethics not once, but twice since 2019. We are the only Employee‑Owned MSP in the region. Our consistency has led to this opportunity. We are looking to expand and in the vCIO role, you will be joining an existing team whose glue is driving impact within our customers’ businesses. We are looking for professionals who want to win and who have a sense of urgency to do so.
The Role Armed with a deep understanding of the technical challenges small and medium sized businesses face and where those issues stand in the way of strategic initiatives and day to day productivity, you will work diligently to support the strategy and technology adoption of our customers. Motivated by the knowledge that the services we provide empower our customers, vCIOs deliver outstanding account management, strategic guidance and industry perspective.
Each client is different and has their own current approach to handling their IT support and strategy. vCIOs see these differences as opportunities to teach prospective clients where their current approach needs to improve all the while representing the interests of both companies for the best possible outcomes. You will be responsible for retaining accounts, growing project revenue and advising on strategic outcomes. This role blends account management and revenue growth into one.
Core Responsibilities
Position yourself as the customer’s Chief Information Officer – guiding their business through the lenses of risk mitigation, efficiency, and growth
Own the relationship on behalf of WEBIT Services
Advocate internally for process change and improvement to meet the needs of your customers’ needs and strategies
Work hand in hand with operations staff to manage GAP assessments and new client on‑boardings
Act as the executive level escalation point for service concerns
Conduct strategic business reviews on a recurring cadence set by the needs of the customer
Grow project revenue
Escalate issues to internal staff as needed
Actively participate in project scoping, quoting and implementation
What we value
3+ years of experience in successfully selling Managed Services in the Chicago Metro Area as an account executive or vCIO
Tangible examples of MSP sales or account management success history
Record of consistently reducing churn and client satisfaction
Strong executive presence and excellent communication skills
Ability to manage a book of business which spans multiple verticals
Deep experience working with Lifecycle Insights
Proficiency in Autotask or other PSAs
Strong organizational and time management skills
Motivated to achieve maximum impact
What we require
Ability to travel daily throughout the Chicago metro area for meetings, networking and occasional evening and weekend work events (networking, community service, event sponsorships)
Consistent internet connection with a mobile backup/hotspot
Full time, hybrid
Salary The estimated‐On Target Earnings range for this position is estimated to be $100,000 - $130,000/year. Compensation will be salary only. We pride ourselves in being able to look customers in the eye and let them know our vCIOs are here with their best interests at heart and as a rule, we do not incentivize based on commissions. Total compensation for this position may include Employee Stock units and/or company‑wide profit‑sharing bonuses. Further note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors.
Benefits
Employee Stock Ownership
Employees (and their dependents) may enroll in medical, dental, vision insurance
Take what you need time off, not accrual based
10 paid holidays throughout the calendar year
Employees can enroll in WEBIT’s 401k program
#J-18808-Ljbffr