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Salesforce, Inc..

Senior Software Engineer

Salesforce, Inc.., San Francisco, California, United States, 94199

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The Team The Developer Access team enables builders to easily integrate with the Agentforce Platform, providing secure access to Agent Runtime, Agent Preview, and Agent Authoring APIs and driving cross-ecosystem interoperability through open protocols like A2A.

What You’ll Do

Build, scale and maintain critical features of the Agentforce platform that are used by millions of end users

Understand the customer/business requirements and translate them to elegant, flexible, and easy-to-use platform capabilities

Participate in Software Design and Architecture discussions

Drive the execution and delivery of features by collaborating with architects, product owners, engineers, user experience designers and data scientists

Develop test strategies, design automation frameworks, write unit and functional tests to drive up code coverage and automation goals

Lead and mentor junior members of the team

Adopt, embrace, and promote agile and test-driven software development practices

Be a multiplier and have a passion for the team and team members’ success

Be a vocal advocate for technical excellence and help the team members make sound decisions

Required qualifications and skills:

A related technical degree required

5+ years of hands‑on experience building, scaling and maintaining large scale microservices and complex distributed systems in the B2B (or B2C) SaaS space that scale for millions of users and is available 24x7

In‑depth working knowledge of Python

Experience using Analytics and Monitoring tools such as Pingdom, New Relic, Graphite, Sumo Logic and/or Splunk

Experience with performance optimization (high load, concurrency optimization, etc.)

Experience with Java/J2EE technologies such as Spring, Spring Boot, Hibernate and EJB

Experience in web standards and technologies including REST, WebSockets, WebRTC, gRPC, HTTP protocols, Push Notifications, Redis and API lifecycle management

Solid understanding of SDLC, and best practices in design, development, testing, and deployment including TDD and BDD

Experience with Agile development methodologies, pair programming, continuous integration (CI) and continuous deployment (CD)

Ability to support/resolve production customer escalations with excellent debugging and problem solving skills

Strong verbal and written communication skills. Self driven with superior organizational and project management skills. Ability to work effectively in a distributed team setting

Available for on‑call support on a regular rotation basis

Nice to have skills

Some Salesforce platform/ecosystem/implementation knowledge (either as a developer or as admin)

Experience with conversational AI

Client SDK development

Experience with Temporal

Real time communication technologies like WebRTC

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