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Addison Group

Survey Specialist (Fort Worth)

Addison Group, Fort Worth, Texas, United States, 76102

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Title:

Survey and Program Specialist Location:

Fort Worth, Tx Assignment Type:

6-month Contract-to-hire Compensation:

$35/hr-$45/hr, 80k-90k Salary Work Model/Schedule:

Hybrid (3day's on-site), 9:00am-5:00pm CST Benefits:

Medical, Dental, Vision, 401(k)

What we will need is someone who comes from a research and product/program background within the XD and marketing space running full lifecycle initiatives. One key element will be to designing and managing current surveys and any new requests that come in from stakeholders. This person will need to run data-driven methodologies in their survey tools to create/enhance the journeys of business needs. From here they will work with other Business Units to think big picture in how each survey campaign plays a role in their programs/overall organization. This will include journey mapping, identifying journey gaps for improvements, quantitative research through Qualtrics, and being a critical part of their Measurement Strategy. This is where full lifecycle program/product experience will be important as the role evolves based on the needs.

Top Skills Required: -5+ years of Program/Product Management -Survey Tools (Qualtrics, Medallia, SurveyMonkey, Type Form) -Stakeholder Research (Surveys, Quant/Qual Analysis, BRDs, Building out KPIs) -CX and Data-Driven Projects -Process Tactical Trainings -Standardization of workflows/processes