Russell Tobin
Customer Service Representative (Charlotte)
Russell Tobin, Charlotte, North Carolina, United States, 28245
Customer Support Representative
Contract Opportunity Location:
Charlotte, NC Duration:
3-12-month contract with possible extension or conversion to permanent Pay:
$18-$20/hour
Are you passionate about providing exceptional customer service? We're seeking a
Customer Support Representative
with
6 months to 2 years of experience
(internships count!) to join the team of a leading investment banking firm.
Ideal Candidate: Recent grad with a
Bachelors in Business
(Finance, Accounting, Economics, or related) preferred. Experience or internship in
banking, financial services, or customer support
is highly preferred. Strong
communication, problem-solving, and organizational skills . Preference for candidates
with at least one of the following criteria: College Degree Previous
contact center experience
What Youll Do: Handle incoming phone calls regarding various
customer service inquiries
on accounts. Respond with a high degree of
accuracy and efficiency , consistently meeting key department performance metrics. Troubleshoot and resolve
customer concerns
while ensuring a positive experience. Maintain detailed and accurate records of
customer interactions and transactions .
Why Join Us? Gain valuable experience with a
leading financial institution . Work in a fast-paced, team-oriented environment that values
career growth and professional development . Plus, theres a possibility to convert to a
permanent position
after the contract period!
Apply now to take the next step in your customer service career
Contract Opportunity Location:
Charlotte, NC Duration:
3-12-month contract with possible extension or conversion to permanent Pay:
$18-$20/hour
Are you passionate about providing exceptional customer service? We're seeking a
Customer Support Representative
with
6 months to 2 years of experience
(internships count!) to join the team of a leading investment banking firm.
Ideal Candidate: Recent grad with a
Bachelors in Business
(Finance, Accounting, Economics, or related) preferred. Experience or internship in
banking, financial services, or customer support
is highly preferred. Strong
communication, problem-solving, and organizational skills . Preference for candidates
with at least one of the following criteria: College Degree Previous
contact center experience
What Youll Do: Handle incoming phone calls regarding various
customer service inquiries
on accounts. Respond with a high degree of
accuracy and efficiency , consistently meeting key department performance metrics. Troubleshoot and resolve
customer concerns
while ensuring a positive experience. Maintain detailed and accurate records of
customer interactions and transactions .
Why Join Us? Gain valuable experience with a
leading financial institution . Work in a fast-paced, team-oriented environment that values
career growth and professional development . Plus, theres a possibility to convert to a
permanent position
after the contract period!
Apply now to take the next step in your customer service career