HireTalent - Staffing & Recruiting Firm
Senior Customer Service Representative (Boston)
HireTalent - Staffing & Recruiting Firm, Boston, Massachusetts, United States, 02298
Job Title: Senior Client Service Representative
Location: Boston, MA (Hybrid)
Duration: 6 months
Job Description The Senior Client Service Representative provides timely and accurate resolution of client inquiries to ensure exceptional levels of client service are met. The individual calculates daily NAVs, prepares month-end and year-end reports as well as prepares various internal and external reports. Effectively utilize company's internal systems to support daily client servicing deliverables. Utilize relevant internal technology solutions to effectively manage client inquiries. Ensure any accounting-related issues or breaks are reviewed and resolved daily. BS/BA degree preferably in a business, finance, or accounting-related concentration and/or equivalent work experience. 1 to 3 years of Fund Accounting experience. Ability to work quickly and accurately in a deadline-oriented environment. Ability to communicate effectively both verbally and in writing. Knowledge of corporate actions, equity, fixed income and derivative investments, and emerging markets. Comprehensive working knowledge of Excel, Bloomberg and Reuters. Strong ability to apply analytical skills to data, work with numeric information and problem-solving.
Job Description The Senior Client Service Representative provides timely and accurate resolution of client inquiries to ensure exceptional levels of client service are met. The individual calculates daily NAVs, prepares month-end and year-end reports as well as prepares various internal and external reports. Effectively utilize company's internal systems to support daily client servicing deliverables. Utilize relevant internal technology solutions to effectively manage client inquiries. Ensure any accounting-related issues or breaks are reviewed and resolved daily. BS/BA degree preferably in a business, finance, or accounting-related concentration and/or equivalent work experience. 1 to 3 years of Fund Accounting experience. Ability to work quickly and accurately in a deadline-oriented environment. Ability to communicate effectively both verbally and in writing. Knowledge of corporate actions, equity, fixed income and derivative investments, and emerging markets. Comprehensive working knowledge of Excel, Bloomberg and Reuters. Strong ability to apply analytical skills to data, work with numeric information and problem-solving.