BrainWorks
Our amazing client is hiring a
Director of Revenue Operations
to build, unify, and scale the revenue systems across all their companies. This leader will be the architect and owner of our multi-instance CRM environment, revenue reporting infrastructure, sales process design, and GTM systemization across the portfolio.
In addition, this leader will be the Head of Revenues key partner and the connective tissue between Revenue, Operations, Finance, and the GTM teams within each operating company. This is a
foundational
hire with significant strategic visibility and the opportunity to shape the revenue engine of a rapidly scaling portfolio.
What Youll Own
CRM, Systems, & Architecture (primary responsibility) Own the architecture, implementation, and governance of a multi-account HubSpot environment (Sales Hub, Marketing Hub, Ops Hub) across our operating companies. Lead the first implementation (design, configuration, data migration, integrations), then replicate the architecture across additional agencies in our portfolio. Build and maintain clean, scalable data models, properties, pipelines, automations, workflows, and lifecycle stages. Partner with external consultants for CRM builds, NetSuite integrations, and data warehouse connectionsowning the design and quality assurance.
Revenue Reporting & Analytics Build executive dashboards for roll-up reporting across the portfolio, including: forecasted revenue & pipeline health lead generation performance marketing efficiency metrics churn, retention, and upsell indicators (in partnership with Ops) Define and standardize revenue metrics across all agencies. Ensure CRM data is accurate, timely, and analytics-ready for the data warehouse and FP&A. Build forecasting tools within HubSpot to empower each entity to own their forecast. Consolidate inputs into a portfolio-level view for the Head of Revenue and FP&A.
GTM Process Design & Optimization Standardize core GTM processes (lead intake, pipeline stages, handoffs, routing, forecasting cadence) that work across multiple agency verticals. Build scalable systems that enable repeatable go-to-market motions across the portfolio. Partner closely with the Head of Ops to ensure CRM supports post-sale workflows, client lifecycle stages, and expansion opportunities.
Cross-Functional Leadership Serve as the central RevOps leader supporting agency-level GTM leaders. Lead change management across distributed operating companies with different cultures, systems, and maturity levels. Manage a RevOps team (potential mix of onshore and offshore resources).
What You Bring to the Table 710+ years in Revenue Operations, Sales Ops, Business Systems, or GTM Operations. Deep hands-on expertise with HubSpot (Sales, Marketing, Ops) including multi-instance or multi-business-unit environments. Demonstrated ability to architect CRM systems with complex integrations, automations, and reporting needs. Experience supporting companies with multiple business units, distributed GTM teams, or agency-like operating models. Strong understanding of sales process design, forecasting, lifecycle management, and revenue analytics. Experience working cross-functionally with senior leaders and influencing without formal authority.
Bonus Experience Experience with NetSuite or CRM-to-ERP integration. Exposure to modern data stacks: Snowflake/Big Query, FiveTran, dbt, Looker/Power Bi. Experience building or managing offshore operations teams.
Director of Revenue Operations
to build, unify, and scale the revenue systems across all their companies. This leader will be the architect and owner of our multi-instance CRM environment, revenue reporting infrastructure, sales process design, and GTM systemization across the portfolio.
In addition, this leader will be the Head of Revenues key partner and the connective tissue between Revenue, Operations, Finance, and the GTM teams within each operating company. This is a
foundational
hire with significant strategic visibility and the opportunity to shape the revenue engine of a rapidly scaling portfolio.
What Youll Own
CRM, Systems, & Architecture (primary responsibility) Own the architecture, implementation, and governance of a multi-account HubSpot environment (Sales Hub, Marketing Hub, Ops Hub) across our operating companies. Lead the first implementation (design, configuration, data migration, integrations), then replicate the architecture across additional agencies in our portfolio. Build and maintain clean, scalable data models, properties, pipelines, automations, workflows, and lifecycle stages. Partner with external consultants for CRM builds, NetSuite integrations, and data warehouse connectionsowning the design and quality assurance.
Revenue Reporting & Analytics Build executive dashboards for roll-up reporting across the portfolio, including: forecasted revenue & pipeline health lead generation performance marketing efficiency metrics churn, retention, and upsell indicators (in partnership with Ops) Define and standardize revenue metrics across all agencies. Ensure CRM data is accurate, timely, and analytics-ready for the data warehouse and FP&A. Build forecasting tools within HubSpot to empower each entity to own their forecast. Consolidate inputs into a portfolio-level view for the Head of Revenue and FP&A.
GTM Process Design & Optimization Standardize core GTM processes (lead intake, pipeline stages, handoffs, routing, forecasting cadence) that work across multiple agency verticals. Build scalable systems that enable repeatable go-to-market motions across the portfolio. Partner closely with the Head of Ops to ensure CRM supports post-sale workflows, client lifecycle stages, and expansion opportunities.
Cross-Functional Leadership Serve as the central RevOps leader supporting agency-level GTM leaders. Lead change management across distributed operating companies with different cultures, systems, and maturity levels. Manage a RevOps team (potential mix of onshore and offshore resources).
What You Bring to the Table 710+ years in Revenue Operations, Sales Ops, Business Systems, or GTM Operations. Deep hands-on expertise with HubSpot (Sales, Marketing, Ops) including multi-instance or multi-business-unit environments. Demonstrated ability to architect CRM systems with complex integrations, automations, and reporting needs. Experience supporting companies with multiple business units, distributed GTM teams, or agency-like operating models. Strong understanding of sales process design, forecasting, lifecycle management, and revenue analytics. Experience working cross-functionally with senior leaders and influencing without formal authority.
Bonus Experience Experience with NetSuite or CRM-to-ERP integration. Exposure to modern data stacks: Snowflake/Big Query, FiveTran, dbt, Looker/Power Bi. Experience building or managing offshore operations teams.