COOLSOFT
Documentation Troubleshoot Microsoft Office 365 SCCM Administrator
COOLSOFT, Madison, Wisconsin, us, 53774
Documentation Troubleshoot Microsoft Office 365 SCCM Administrator
Location:
Madison, WI Requirement ID:
154480 Job Title:
Administrator Skills Required:
Documentation, Resolve Computer Problems, Troubleshoot, Microsoft Office 365 SCCM Open Date:
29-Jul-2025 Close Date:
N/A Job Type:
Contract Duration:
11 Months Compensation:
DOE Status:
Open Interview Type:
1-2 rounds via MS Teams with Video & Audio Start Date:
08/11/2025 End Date:
06/30/2026 Submission Deadline:
07/31/2025 4:00 PM Client:
ETF Notes: Candidates must be CURRENT WI residents. No relocation allowed. Expected onsite visits in Madison (1-3 times/month). Job Description: Under supervision of the IT Solutions Center Supervisor and guidance of the ITSC Lead, this role involves supporting ETF staff with IT issues, documentation, troubleshooting, and supporting user-focused technologies. The position emphasizes customer service, technology lifecycle support, and ITIL-based frameworks for Problem, Incident, and Request management. The role includes providing technical assistance for desktop services, hardware, and user training. Collaboration with business and technical teams is essential to plan and deliver IT services effectively. The candidate should have experience in developing user documentation, troubleshooting, and supporting Microsoft Office 365 and SCCM environments. Required skills include: Developing user documentation and training (3+ years) Identifying training needs Problem management and troubleshooting (3+ years) Knowledge of Microsoft Active Directory (preferred) Microsoft Office 365 (3+ years) Microsoft Teams (1 year) Image deployment via SCCM (1 year) Contact: Call 502-379-4456 Ext 100, reference Requirement ID 154480. Equal Opportunity Employer: EO 11246, Section 503, VEVRAA, including disability/vets.
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Madison, WI Requirement ID:
154480 Job Title:
Administrator Skills Required:
Documentation, Resolve Computer Problems, Troubleshoot, Microsoft Office 365 SCCM Open Date:
29-Jul-2025 Close Date:
N/A Job Type:
Contract Duration:
11 Months Compensation:
DOE Status:
Open Interview Type:
1-2 rounds via MS Teams with Video & Audio Start Date:
08/11/2025 End Date:
06/30/2026 Submission Deadline:
07/31/2025 4:00 PM Client:
ETF Notes: Candidates must be CURRENT WI residents. No relocation allowed. Expected onsite visits in Madison (1-3 times/month). Job Description: Under supervision of the IT Solutions Center Supervisor and guidance of the ITSC Lead, this role involves supporting ETF staff with IT issues, documentation, troubleshooting, and supporting user-focused technologies. The position emphasizes customer service, technology lifecycle support, and ITIL-based frameworks for Problem, Incident, and Request management. The role includes providing technical assistance for desktop services, hardware, and user training. Collaboration with business and technical teams is essential to plan and deliver IT services effectively. The candidate should have experience in developing user documentation, troubleshooting, and supporting Microsoft Office 365 and SCCM environments. Required skills include: Developing user documentation and training (3+ years) Identifying training needs Problem management and troubleshooting (3+ years) Knowledge of Microsoft Active Directory (preferred) Microsoft Office 365 (3+ years) Microsoft Teams (1 year) Image deployment via SCCM (1 year) Contact: Call 502-379-4456 Ext 100, reference Requirement ID 154480. Equal Opportunity Employer: EO 11246, Section 503, VEVRAA, including disability/vets.
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