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Codent AI

Virtual Treatment Coordinator

Codent AI, New York, New York, United States

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Codent AI is seeking a detail-oriented and patient-focused

Virtual Treatment Coordinator

to support dental practices through a combination of human expertise, AI-driven technology, and in-depth dental insurance knowledge. This role partners closely with dental offices nationwide to improve case acceptance, streamline treatment planning, and optimize insurance benefit utilization in a modern, fully remote environment.

Key Responsibilities Collaborate with dental offices using Codent AI’s intelligent platforms to review and coordinate treatment plans Leverage AI-assisted dental intelligence to support accurate treatment recommendations and workflow efficiency Verify and interpret dental insurance benefits, coverage limitations, and patient financial responsibility Present treatment plans clearly and compassionately to patients via phone, video, or secure digital platforms Support increased case acceptance through education, financial presentation, and trust-based communication Document treatment coordination activities accurately within Codent AI systems and dental PMS platforms Act as a liaison between dental providers, insurance carriers, and patients to ensure clarity and compliance Maintain HIPAA compliance and data security at all times

Qualifications 3+ years of experience as a Dental Treatment Coordinator or similar dental administrative role Strong understanding of dental procedures, terminology, and common insurance plans (PPO, HMO, indemnity) Proven experience with insurance verification and financial presentation Comfortable working with AI technology and cloud-based dental platforms Strong communication, organizational, and time-management skills Ability to work independently while supporting multiple dental offices remotely

Preferred Skills Experience with AI-driven dental software or teledentistry platforms Familiarity with Dentrix, Eaglesoft, Open Dental, or similar PMS systems Bilingual (Spanish/English) a plus not required Experience working with multiple dental offices or DSOs

Why Join Codent AI Fully remote role with flexible scheduling Be part of an innovative company transforming dental care through AI Collaborative, forward-thinking team culture Competitive compensation based on experience Ongoing professional growth within dental technology and AI innovation