Renovo Solutions
Site Manager, Lab Operations
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Why Renovo? Renovo Solutions is a nationwide healthcare technology management company. We offer a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo.
Summary This Site Manager role is a dynamic position that is highly visible to Renovo Life Sciences colleagues and customer stakeholders. As a subject matter expert in laboratory operations and compliance, this role will ensure site regulations are followed and audits are conducted. This is a dedicated role to one facility that will be full-time onsite.
What you will do
Ensure all site-specific requirements are always documented and updated. Communicate any changes to existing requirements while coordinating all projects at the Boston site
Drive compliance and training documentation adhering to site regulations
Create/Modify SOPs, Work Instructions, and Policies and document workflows and processes by working with Boston site leaders for opening/closing work orders, escorting, add/deletes, identifying potential T&M converting to RenovoCare, and conducting site inventory during shutdowns
Support and perform periodic audits to ensure compliance and standardization
Lead training sessions to educate staff on Vertex and Renovo systems
Collaborate with other departments at Renovo and Vertex to maintain compliance and standardization of the program
Create and maintain on Vertex Teams share point a library of resources for staff to reference and adhere to compliance and standardization
Drive best practices at Boston site
Responsible for RenovoLive and Nuvolo monthly reconciliations between both systems so credits are issued per SOW/SLA agreement
Oversee the Maintenance/Deployment of WattIQ System at Boston site
Manage after hours alert escalation team and follow up with afterhours escalation team regarding alerts
Submit support tickets as needed to WattIQ
Respond to all hardware alerts including gateways
Manage relationship between WattIQ and Renovo
Communicates with WattIQ regarding large lab moves, planned network and power outages, basic WattIQ training as needed
Responsible for WattIQ/Vertex SOP
Coordinate meetings with Vertex stakeholders and manage expectations with end users regarding WattIQ data insights
Coordinate Trainings and support for Renovo
Identify units to prioritize for replacement or maintenance -- update/optimize PM plan based on data
Identify units trending high on alerts and take corrective action
Identify units with low door opening activity
Qualifications
5+ years of experience laboratory and asset management compliance
Proficient with Microsoft and Google software applications (Word, Excel, Gmail, etc.)
Demonstrate good organizational and communication skills
Interact effectively with company personnel and clinical staff in accordance with Renovo’s operational and personnel policies/procedures
Exercise problem-solving and troubleshooting skills with all equipment and technology
Education / Special Training
Bachelor’s degree (minimum)
Compliance Management or Regulatory certifications
Required Competencies
Accountability – takes ownership of assigned work and responsibilities, follows through, and closes the loop
Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
Financial Acumen – Considers financial impact of all decisions
Integrity – Can admit mistakes, is direct and truthful
Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
Priority Setting – Prioritizes assigned schedules and workload
Sense of urgency – Possesses and displays a sense of urgency to internal and external customers
Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
Giving Feedback – Provides constructive feedback towards department goals and activities, helps to foster growth within the team
Safety Requirements
Abide and follow our Injury & Illness Prevention Program
Ontime completion of safety trainings assignments
Working Hours
Full‑time schedule Mon‑Fri. 40 hours per week.
Employee is an “at‑will” employee, and this does not act as a contract of employment.
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Why Renovo? Renovo Solutions is a nationwide healthcare technology management company. We offer a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo.
Summary This Site Manager role is a dynamic position that is highly visible to Renovo Life Sciences colleagues and customer stakeholders. As a subject matter expert in laboratory operations and compliance, this role will ensure site regulations are followed and audits are conducted. This is a dedicated role to one facility that will be full-time onsite.
What you will do
Ensure all site-specific requirements are always documented and updated. Communicate any changes to existing requirements while coordinating all projects at the Boston site
Drive compliance and training documentation adhering to site regulations
Create/Modify SOPs, Work Instructions, and Policies and document workflows and processes by working with Boston site leaders for opening/closing work orders, escorting, add/deletes, identifying potential T&M converting to RenovoCare, and conducting site inventory during shutdowns
Support and perform periodic audits to ensure compliance and standardization
Lead training sessions to educate staff on Vertex and Renovo systems
Collaborate with other departments at Renovo and Vertex to maintain compliance and standardization of the program
Create and maintain on Vertex Teams share point a library of resources for staff to reference and adhere to compliance and standardization
Drive best practices at Boston site
Responsible for RenovoLive and Nuvolo monthly reconciliations between both systems so credits are issued per SOW/SLA agreement
Oversee the Maintenance/Deployment of WattIQ System at Boston site
Manage after hours alert escalation team and follow up with afterhours escalation team regarding alerts
Submit support tickets as needed to WattIQ
Respond to all hardware alerts including gateways
Manage relationship between WattIQ and Renovo
Communicates with WattIQ regarding large lab moves, planned network and power outages, basic WattIQ training as needed
Responsible for WattIQ/Vertex SOP
Coordinate meetings with Vertex stakeholders and manage expectations with end users regarding WattIQ data insights
Coordinate Trainings and support for Renovo
Identify units to prioritize for replacement or maintenance -- update/optimize PM plan based on data
Identify units trending high on alerts and take corrective action
Identify units with low door opening activity
Qualifications
5+ years of experience laboratory and asset management compliance
Proficient with Microsoft and Google software applications (Word, Excel, Gmail, etc.)
Demonstrate good organizational and communication skills
Interact effectively with company personnel and clinical staff in accordance with Renovo’s operational and personnel policies/procedures
Exercise problem-solving and troubleshooting skills with all equipment and technology
Education / Special Training
Bachelor’s degree (minimum)
Compliance Management or Regulatory certifications
Required Competencies
Accountability – takes ownership of assigned work and responsibilities, follows through, and closes the loop
Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
Financial Acumen – Considers financial impact of all decisions
Integrity – Can admit mistakes, is direct and truthful
Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
Priority Setting – Prioritizes assigned schedules and workload
Sense of urgency – Possesses and displays a sense of urgency to internal and external customers
Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
Giving Feedback – Provides constructive feedback towards department goals and activities, helps to foster growth within the team
Safety Requirements
Abide and follow our Injury & Illness Prevention Program
Ontime completion of safety trainings assignments
Working Hours
Full‑time schedule Mon‑Fri. 40 hours per week.
Employee is an “at‑will” employee, and this does not act as a contract of employment.
#J-18808-Ljbffr