Remote Jobs
Employer Industry: Customer Experience Consulting
Why consider this job opportunity:
Salary up to $210,000
Eligible to participate in a sales incentive program
Comprehensive benefits package including medical, dental, and vision coverage
Opportunities for paid time off (PTO) and wellness time off
Collaborative work environment with a focus on diversity and inclusion
Chance to lead and innovate in the customer experience landscape
What to Expect (Job Responsibilities):
Lead a specialized client portfolio across retail clients, ensuring alignment with their business needs
Manage the full P&L responsibility for the client portfolio and exceed annual financial goals
Develop short and long-term business strategies in collaboration with various teams
Review and enhance existing client relationships to ensure retention and growth
Collaborate with other client portfolio leaders to share best practices and identify business opportunities
What is Required (Qualifications):
15+ years of business leadership experience in the customer experience industry
In-depth knowledge of customer experience with enterprise-level retail clients
Proven ability to influence and manage within matrix organizations
Strong understanding of the sales process and contact center operations
Experience serving large, complex Fortune 500 clients in fast-paced environments
How to Stand Out (Preferred Qualifications):
Demonstrated success in problem-solving and team galvanization
Ability to combine vision, strategy, and tactics for organizational growth
#CustomerExperience #LeadershipRole #RemoteWork #DiversityAndInclusion #CareerGrowth
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity:
Salary up to $210,000
Eligible to participate in a sales incentive program
Comprehensive benefits package including medical, dental, and vision coverage
Opportunities for paid time off (PTO) and wellness time off
Collaborative work environment with a focus on diversity and inclusion
Chance to lead and innovate in the customer experience landscape
What to Expect (Job Responsibilities):
Lead a specialized client portfolio across retail clients, ensuring alignment with their business needs
Manage the full P&L responsibility for the client portfolio and exceed annual financial goals
Develop short and long-term business strategies in collaboration with various teams
Review and enhance existing client relationships to ensure retention and growth
Collaborate with other client portfolio leaders to share best practices and identify business opportunities
What is Required (Qualifications):
15+ years of business leadership experience in the customer experience industry
In-depth knowledge of customer experience with enterprise-level retail clients
Proven ability to influence and manage within matrix organizations
Strong understanding of the sales process and contact center operations
Experience serving large, complex Fortune 500 clients in fast-paced environments
How to Stand Out (Preferred Qualifications):
Demonstrated success in problem-solving and team galvanization
Ability to combine vision, strategy, and tactics for organizational growth
#CustomerExperience #LeadershipRole #RemoteWork #DiversityAndInclusion #CareerGrowth
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr