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Central Market

Senior Director of Food Service - Central Market

Central Market, Dallas, Texas, United States, 75215

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Senior Director of Food Service - Central Market Dallas, TX

Salary: $95,000.00-$95,000.00

Employment type: Full-time

Seniority level: Director

Job function: Management and Manufacturing

Industry: Retail

Company Overview Central Market

is a specialty grocery that started in Austin, Texas in 1994 and has grown to multiple locations across the state. We source directly from producers to bring you the finest food and drink. With hundreds of cheeses, thousands of wines, acres of produce, and aisles staffed by experts,

Central Market

is a foodie’s wonderland. Our commitment beyond the plate means we believe food unites families and communities, preserves cultures, and starts new traditions.

Senior Director of Food Service – Central Market At

Central Market , a H‑E‑B family member, we create extraordinary culinary experiences. We are seeking a dynamic and visionary

Senior Director of Food Service

to lead the enterprise‑wide strategy and operations of Central Market’s Food Service business. This role drives innovation, consistency, and performance across all stores while leading a high‑impact team of Business Development Managers (BDMs) and functional experts.

Do You Have…

A Heart for People – you coach, connect, and inspire leaders to be their best

A Head for Business – you think strategically, lead decisively, and deliver results

A Passion for Results – you bring creativity, structure, and accountability to every challenge

What You Will Do Enterprise Leadership

Lead the strategic direction and performance of all Food Service departments across Central Market stores, including Chef Prepared Foods, Bakery, Pastry, Deli, Cheese, Coffee Bar, and Restaurants

Serve as the Merchant Leader of Operations

Set operational, culinary, and customer experience standards that drive consistency and excellence across the brand

Collaborate closely with senior leadership, culinary innovation teams, operations, merchandising, and H‑E‑B support partners

Serve as the enterprise champion for culinary innovation, in‑store shopping experiences, and fresh food leadership

Team Leadership

Directly lead a team of 5 Business Development Managers and a total team of 14+ leaders and support staff

Develop talent pipelines, succession plans, and performance strategies to grow and retain a high‑performing team

Cultivate a culture of accountability, coaching, and continuous improvement

Travel regularly to stores to assess performance, coach teams, and inspire operational excellence

Operational Excellence

Own enterprise‑level financial performance for all Food Service departments, including sales, labor, food cost, and shrink

Drive process improvement across systems for production planning, labor management, inventory control, and food safety

Ensure compliance with all food safety, sanitation, and regulatory standards

Analyze key business metrics and customer insights to inform strategy and improve guest satisfaction

Culinary & Brand Stewardship

Ensure Central Market’s food service offerings reflect culinary leadership, innovation, and brand differentiation

Partner with category, product, and marketing teams to develop seasonal programs, new products, and store‑level activations

Guide the evolution of prepared food programs and in‑store dining formats that align with changing consumer expectations

What You Bring To The Table

10+ years of progressive experience in grocery retail & merchandising

3+ years of buying office leadership experience

Experience managing senior‑level direct reports (e.g., BDMs, Regional Leaders) with total teams of 15+

Strong expertise in scratch‑based cooking, culinary merchandising, food safety, and restaurant‑level service operations

Product Development process management experience

P&L ownership and deep financial literacy across high‑volume, complex operations

Bachelor’s degree in culinary arts, Business, or equivalent work experience

A passion for developing leaders, building culture, and driving guest delight

Excellent communication, collaboration, and change management skills

Passion for food, world‑class food knowledge

Willingness to travel frequently across Texas

Why Central Market? As part of the Partner‑owned H‑E‑B family, Central Market offers the opportunity to lead with purpose, own your impact, and shape the future of culinary retail in Texas. If you are passionate about food, hospitality, and people—you’ll thrive here.

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