Salesforce
Job Description
The Manager of Space Planning will represent the AMER East and LATAM regions and is responsible for managing all space activities and space strategy at the building level within the given portfolio. This person is a skilled relationship builder and problem solver with excellent communication skills coupled with strong data analytical skills. They have the ability to execute tactically while seeing the big picture. This role will partner closely with Workplace Services, Strategy, Projects, Design and our Business Partners to align on space strategies and support the execution of workplace initiatives including FDOBs, restacks, migrations and consolidations. Experience with space planning in flexible workplace environments is required. The ideal candidate will demonstrate exemplary critical thinking, communication and storytelling skills. Proven success operating in a dynamic environment that moves with pace and the ability to work through ambiguity is highly desired. This role reports to the Senior Manager, AMER Global Space Planning and is based in Chicago or Indianapolis. If you feel you meet the criteria, come join the Salesforce REWS team!
Job Responsibilities
Serve as the primary Space Planning point of contact for the AMER East and LATAM region overseeing all space planning activities to align real estate strategy with business unit goals and objectives.
Develop and recommend scenario plans to support the expansion and contraction of the business at the site level, new office builds, restacks, refreshes, and migration plans including alternative workplace solutions.
Conduct post‑restack and project analysis to enhance process improvements and deliver exceptional customer experiences.
Support the AMER Regional Space Planning Lead in the development of space strategy recommendations to optimize the portfolio, enhance operational efficiency and cost‑effectiveness across the region.
Facilitate discussions, gather client requirements and provide space planning solutions to meet business unit day‑to‑day occupancy needs.
Manage space planning related escalations while partnering with Workplace Services and REWS Business Partners to deliver solutions and communicate to key stakeholders.
Collect feedback on flexible and hybrid work and provide recommendations and solutions to meet any business‑specific challenges.
Deliver campus/building stack, block and migration plans for all sites within the region on a quarterly basis or as needed.
Assist AMER Regional Space Planning Lead and REWS Strategy to develop and maintain headcount forecasts and translate business needs into strategic mid‑range (2‑3 years) site plans.
Produce and present consistent reporting for the region including key occupancy metrics, trends, space utilization, attendance, forecasted growth and regional portfolio performance to key stakeholders.
Maintain and ensure accurate occupancy data within the Computer‑Aided Facility Management (CAFM) platform.
Support REWS Strategy with supply and demand analysis at the site‑ the region.
Create executive‑level presentations including blocking and stacking plans, data analysis and visualization, hybrid work solutions and space programming concepts for key stakeholders and REWS senior leadership.
Oversee space and neighborhood allocations and establish desk sharing target ratios.
Oversee physical space and occupancy audits for the region.
Collaborate on space needs analyses and recommend planning and utilization studies to improve space efficiency and inform future pilots.
Oversee the implementation of strategic space and occupancy pilots; document key learnings; partner with Workplace Innovation on future pilots and special projects to enhance the customer experience.
Recommend, socialize and enforce space policies, standards and procedures.
Provide guidance and support to the regional space planning team.
Required Skills / Experience
Bachelor’s Degree or equivalent experience.
7+ years of experience in Space & Occupancy Planning or Workplace Services.
Strong communication skills both written and with presentation development and delivery.
Expert level data analysis skills with the ability to use data to tell a story.
Experience working in a fast‑paced environment; technology sector experience is highly desired.
Proven track record in delivering exceptional customer experiences and providing best‑in‑class customer service.
Experience working with cross‑functional teams and ability to influence and arrive at consensus.
Experience with CAFM management systems; Serraview is preferred.
Proficient in using Google Suite and Microsoft Suite; Tableau and Slack experience is preferred.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form.
EEO Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and create a workplace that’s inclusive and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and all related activities. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
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Job Responsibilities
Serve as the primary Space Planning point of contact for the AMER East and LATAM region overseeing all space planning activities to align real estate strategy with business unit goals and objectives.
Develop and recommend scenario plans to support the expansion and contraction of the business at the site level, new office builds, restacks, refreshes, and migration plans including alternative workplace solutions.
Conduct post‑restack and project analysis to enhance process improvements and deliver exceptional customer experiences.
Support the AMER Regional Space Planning Lead in the development of space strategy recommendations to optimize the portfolio, enhance operational efficiency and cost‑effectiveness across the region.
Facilitate discussions, gather client requirements and provide space planning solutions to meet business unit day‑to‑day occupancy needs.
Manage space planning related escalations while partnering with Workplace Services and REWS Business Partners to deliver solutions and communicate to key stakeholders.
Collect feedback on flexible and hybrid work and provide recommendations and solutions to meet any business‑specific challenges.
Deliver campus/building stack, block and migration plans for all sites within the region on a quarterly basis or as needed.
Assist AMER Regional Space Planning Lead and REWS Strategy to develop and maintain headcount forecasts and translate business needs into strategic mid‑range (2‑3 years) site plans.
Produce and present consistent reporting for the region including key occupancy metrics, trends, space utilization, attendance, forecasted growth and regional portfolio performance to key stakeholders.
Maintain and ensure accurate occupancy data within the Computer‑Aided Facility Management (CAFM) platform.
Support REWS Strategy with supply and demand analysis at the site‑ the region.
Create executive‑level presentations including blocking and stacking plans, data analysis and visualization, hybrid work solutions and space programming concepts for key stakeholders and REWS senior leadership.
Oversee space and neighborhood allocations and establish desk sharing target ratios.
Oversee physical space and occupancy audits for the region.
Collaborate on space needs analyses and recommend planning and utilization studies to improve space efficiency and inform future pilots.
Oversee the implementation of strategic space and occupancy pilots; document key learnings; partner with Workplace Innovation on future pilots and special projects to enhance the customer experience.
Recommend, socialize and enforce space policies, standards and procedures.
Provide guidance and support to the regional space planning team.
Required Skills / Experience
Bachelor’s Degree or equivalent experience.
7+ years of experience in Space & Occupancy Planning or Workplace Services.
Strong communication skills both written and with presentation development and delivery.
Expert level data analysis skills with the ability to use data to tell a story.
Experience working in a fast‑paced environment; technology sector experience is highly desired.
Proven track record in delivering exceptional customer experiences and providing best‑in‑class customer service.
Experience working with cross‑functional teams and ability to influence and arrive at consensus.
Experience with CAFM management systems; Serraview is preferred.
Proficient in using Google Suite and Microsoft Suite; Tableau and Slack experience is preferred.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form.
EEO Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and create a workplace that’s inclusive and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and all related activities. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
#J-18808-Ljbffr