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Pine Street Inn

Case Manager, Locksley Street

Pine Street Inn, Boston, Massachusetts, us, 02298

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Case Manager – Locksley Street Position at Pine Street Inn.

SCHEDULE:

25 hours per week, Monday‑Friday 3:00 pm‑8:00 pm.

PAY:

$23.48 – $28.18 per hour DOE.

LOCATION:

7 Locksley St., Jamaica Plain, MA 02130 & other supportive housing sites. Position is 100% on‑site.

SUMMARY OF POSITION:

The Supportive Housing Case Manager provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model. They work as part of an intensive team serving tenants with untreated mental illness, active substance use and other major health challenges, employing a Harm Reduction, Trauma‑Informed approach including Stages of Change Theory and Motivational Interviewing. Responsibilities include managing a caseload, collaborating with Congregate Housing staff, assisting with program documentation, helping tenants obtain benefits, health care, education, employment, legal aid, developing daily living skills, creating and maintaining individual service plans and documentation.

QUALIFICATIONS Education and Training – Required

High School Diploma or GED

Strong written communication skills

Computer proficiency in Microsoft Office

Education and Training – Preferred

Undergraduate degree in social work, psychology, education, nursing or related field

Bi‑lingual – Spanish/English

Knowledge and Experience – Required

Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness or other complex disorders

Commitment to learning and using Harm Reduction and Motivational Interviewing skills

Knowledge of crisis intervention techniques and ability to respond appropriately

Experience working as part of a team

Knowledge and Experience – Preferred

Experience with chronically homeless individuals in Housing First programs

Knowledge of local caregiving and advocacy resources for substance abuse, mental illness, trauma, physical disabilities, relationship violence, criminal and civil justice involvement

Knowledge of government benefits systems and Boston area service providers

Experience with HMIS

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