Signature Health, Inc.
Chief Nursing & Operations Officer – Signature Health, Inc.
Join
Signature Health, Inc.
as Chief Nursing & Operations Officer. Our purpose is to provide integrated healthcare for our community, specializing in patients with mental illness and/or addiction, helping them realize their highest potential.
Scope of Role The Chief Nursing & Operations Officer (CNOO) is an enterprise executive accountable for shaping and executing Signature Health’s vision. This leader empowers teams by designing, implementing, and standardizing nursing and medical practice operations systems to ensure reliable performance and excellence across the organization’s continuum of care. The CNOO owns system‑wide standards for professional nursing practice, leads clinical access and operational reliability in partnership with Medical Leadership, and directs safety and readiness systems that protect patients and staff. The CNOO ensures that Signature Health’s strategy is realized and that the systems and leadership structures needed to fulfill the mission, vision, and values are developed and sustained.
How You’ll Succeed – Nursing Leadership
Establish and maintain system‑wide standards for nursing care, including competencies, policies, and delegated‑care frameworks that support safe, efficient, high‑quality, team‑based care.
Responsible and accountable for nursing and practice operations resource planning and budget performance, identifying efficiency opportunities and ensuring investments align with clinical and organizational priorities.
Ensure scope‑of‑practice compliance and billing integrity for nursing and related roles in partnership with Compliance, Quality, and Revenue Cycle.
Operations Leadership
Responsible and accountable for enterprise vision, priorities, and operating strategy for nursing and practice operations in alignment with organizational goals.
Design, implement, and continuously improve nursing and practice operations systems that drive exceptional access, efficiency, and site‑level performance.
Direct nursing quality and safety readiness, including workplace violence prevention and critical incident response.
Lead nursing and clinical support workforce strategy in consultation with HR, including staffing models, recruitment priorities, retention approaches, and professional development.
Drive the development of high‑performing teams by creating an environment of trust that encourages honest dialogue, aligns nursing, patient services, and medical leadership across sites, and strengthens interdisciplinary collaboration and accountability.
Champion the transition to alternative payment models in collaboration with clinical leadership, aligning clinical and operational strategies to improve outcomes, value, and organizational performance.
Patient Services Leadership
Provide executive oversight of patient access and flow performance, partnering with Medical Leadership and other departments to align capacity, demand, and front‑end workflows to achieve optimal productivity and clinical quality.
Safety Services Leadership
Direct nursing quality and safety readiness, including workplace violence prevention and critical incident response.
Laboratory Leadership
Provide executive oversight of laboratory services (point‑of‑care, internal, and external testing), ensuring compliance with administrative, legal, and accrediting standards and reliable clinical integration.
Requirements
Current Ohio RN license; AHA Basic Life Support (BLS).
Bachelor’s degree in nursing – required; Master’s or Doctorate in healthcare field or business administration – preferred.
Five years’ experience as a practicing RN – required; Ten years – preferred.
Five years APRN experience – preferred.
Minimum five years of progressively responsible, relevant senior or executive leadership‑level experience – strongly preferred.
Proven ability to utilize healthcare informatics and data analysis to support evidence‑based decision‑making and strategic initiatives.
Experience in a Federally Qualified Health Center or Community Mental Health Center – preferred.
Working Conditions
Work is normally performed in a typical interior/office/clinical work environment.
While hours of operation are generally standard, flexibility to work evenings, weekends and extended hours may be required as needed by the organization.
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear staff, clients or patients in person, over the telephone or through virtual technology.
Speaking: adequate to speak to staff, clients or patients in person, over the telephone or through telehealth technology.
Vision: visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.
Success Profile & Compliance This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job‑related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug‑free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre‑employment drug screen.
Benefits
Medical, Dental, Vision, 401(k) match, HealthJoy – a no‑cost medical and mental health online resource available Day 1, and much more.
Robust earned paid time off program (PTO).
Federal Loan Forgiveness Program (available on eligible roles).
Professional Development Support.
#J-18808-Ljbffr
Signature Health, Inc.
as Chief Nursing & Operations Officer. Our purpose is to provide integrated healthcare for our community, specializing in patients with mental illness and/or addiction, helping them realize their highest potential.
Scope of Role The Chief Nursing & Operations Officer (CNOO) is an enterprise executive accountable for shaping and executing Signature Health’s vision. This leader empowers teams by designing, implementing, and standardizing nursing and medical practice operations systems to ensure reliable performance and excellence across the organization’s continuum of care. The CNOO owns system‑wide standards for professional nursing practice, leads clinical access and operational reliability in partnership with Medical Leadership, and directs safety and readiness systems that protect patients and staff. The CNOO ensures that Signature Health’s strategy is realized and that the systems and leadership structures needed to fulfill the mission, vision, and values are developed and sustained.
How You’ll Succeed – Nursing Leadership
Establish and maintain system‑wide standards for nursing care, including competencies, policies, and delegated‑care frameworks that support safe, efficient, high‑quality, team‑based care.
Responsible and accountable for nursing and practice operations resource planning and budget performance, identifying efficiency opportunities and ensuring investments align with clinical and organizational priorities.
Ensure scope‑of‑practice compliance and billing integrity for nursing and related roles in partnership with Compliance, Quality, and Revenue Cycle.
Operations Leadership
Responsible and accountable for enterprise vision, priorities, and operating strategy for nursing and practice operations in alignment with organizational goals.
Design, implement, and continuously improve nursing and practice operations systems that drive exceptional access, efficiency, and site‑level performance.
Direct nursing quality and safety readiness, including workplace violence prevention and critical incident response.
Lead nursing and clinical support workforce strategy in consultation with HR, including staffing models, recruitment priorities, retention approaches, and professional development.
Drive the development of high‑performing teams by creating an environment of trust that encourages honest dialogue, aligns nursing, patient services, and medical leadership across sites, and strengthens interdisciplinary collaboration and accountability.
Champion the transition to alternative payment models in collaboration with clinical leadership, aligning clinical and operational strategies to improve outcomes, value, and organizational performance.
Patient Services Leadership
Provide executive oversight of patient access and flow performance, partnering with Medical Leadership and other departments to align capacity, demand, and front‑end workflows to achieve optimal productivity and clinical quality.
Safety Services Leadership
Direct nursing quality and safety readiness, including workplace violence prevention and critical incident response.
Laboratory Leadership
Provide executive oversight of laboratory services (point‑of‑care, internal, and external testing), ensuring compliance with administrative, legal, and accrediting standards and reliable clinical integration.
Requirements
Current Ohio RN license; AHA Basic Life Support (BLS).
Bachelor’s degree in nursing – required; Master’s or Doctorate in healthcare field or business administration – preferred.
Five years’ experience as a practicing RN – required; Ten years – preferred.
Five years APRN experience – preferred.
Minimum five years of progressively responsible, relevant senior or executive leadership‑level experience – strongly preferred.
Proven ability to utilize healthcare informatics and data analysis to support evidence‑based decision‑making and strategic initiatives.
Experience in a Federally Qualified Health Center or Community Mental Health Center – preferred.
Working Conditions
Work is normally performed in a typical interior/office/clinical work environment.
While hours of operation are generally standard, flexibility to work evenings, weekends and extended hours may be required as needed by the organization.
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear staff, clients or patients in person, over the telephone or through virtual technology.
Speaking: adequate to speak to staff, clients or patients in person, over the telephone or through telehealth technology.
Vision: visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.
Success Profile & Compliance This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job‑related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug‑free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre‑employment drug screen.
Benefits
Medical, Dental, Vision, 401(k) match, HealthJoy – a no‑cost medical and mental health online resource available Day 1, and much more.
Robust earned paid time off program (PTO).
Federal Loan Forgiveness Program (available on eligible roles).
Professional Development Support.
#J-18808-Ljbffr