Vandelay Hospitality Group
General Manager - Jack & Harry's
Vandelay Hospitality Group, Dallas, Texas, United States, 75215
Director of Recruitment, Vandelay Hospitality Group
Jack & Harry’s is seeking an experienced General Manager to lead our team in Dallas. This role is ideal for a hospitality leader who is passionate about building strong teams, delivering exceptional guest experiences, and operating at a high standard in an elevated dining environment.
Located in Snider Plaza, Jack & Harry’s is a refined yet approachable New Orleans‑inspired steakhouse and bar. The General Manager will play a key role in shaping the culture, setting the tone on the floor, and ensuring every guest interaction reflects the warmth and energy of the brand.
About Jack & Harry’s Jack & Harry’s brings the soul of New Orleans to Dallas with an expertly crafted menu featuring aged steaks, coastal classics, French‑infused favorites, and an elevated cocktail and wine program. With a warm, stylish setting and a focus on spirited hospitality, we’ve become a go‑to destination for dinner, gatherings, and memorable evenings in the Park Cities.
Core Responsibilities
Lead, inspire, and develop a high‑performing team that embodies Vandelay’s culture, values, and standards of exceptional hospitality.
Create memorable dining experiences by exceeding guest expectations and demonstrating a genuine love for the art of hospitality.
Foster a high‑energy, service‑oriented environment, modeling Vandelay’s standards of excellence and motivating your team to uphold them.
Respond to guest concerns (both written and verbal) with professionalism, creativity, and a solutions‑focused mindset.
Oversee all daily operations with precision, ensuring seamless service, polished execution, and a consistently elevated guest experience.
Drive financial performance by developing accurate forecasts and budgets, monitoring key metrics, and achieving labor, COGS, and profitability goals.
Analyze monthly P&L statements, clearly articulate fluctuations, and present action plans during leadership meetings.
Recruit, train, mentor, and retain exceptional talent, maintaining accurate training records and leading effective orientations that reinforce VHG culture and expectations.
Build a strong leadership bench by coaching managers and supporting ongoing growth, development, and succession planning.
Create and execute initiatives that increase sales, profitability, and guest check average through community engagement and smart business strategies.
Uphold rigorous operational standards across service, culinary execution, sanitation, cleanliness, safety, and regulatory compliance.
Ensure all food and beverage products are consistently prepared and served according to Vandelay’s recipes, portioning, and presentation standards.
Oversee accurate purchasing, correct invoicing, and proper storage and rotation of all products to ensure freshness, quality, and cost control.
Maintain the aesthetic and physical upkeep of the restaurant, both inside and outside, ensuring a polished and inviting environment.
Ensure all restaurant paperwork (including daily reports, payroll, purchase orders, and HR documentation) is completed accurately and on time.
Identify and respond to safety hazards promptly, ensuring a safe working environment and adherence to all local, state, and federal regulations.
Lead weekly manager meetings and participate in scheduled GM meetings to communicate updates, align on goals, and strengthen team cohesion.
Use guest feedback and reviews to drive continuous improvement, implementing action‑based strategies that elevate the guest experience.
Apply fair, consistent disciplinary actions aligned with Vandelay’s standards and protocols.
Serve as an ambassador of Vandelay Hospitality Group, upholding the company’s mission and fostering a culture of growth, excellence, and hospitality.
Requirements
High school diploma or GED required; Bachelor’s Degree in Restaurant / Hospitality Management or similar field of study strongly preferred.
2+ years of General Manager experience in a full‑service high volume operation.
Ability to work a flexible schedule including evenings, weekends and holidays.
Trustworthy, detail‑obsessed and open to constructive feedback.
Exceptional communication skills both written and verbal.
Desire and natural ability to engage guests, exuding an infectious commitment to guest service at all times.
Medical, Dental and Vision benefits available.
Paid Time Off.
Dining discounts at all Vandelay Hospitality Group concepts.
Professional development and career growth.
Robust Training program.
All Vandelay Hospitality Group restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family.
A collaborative, uplifting culture where we take care of our guests by taking care of our people first.
Physical Requirements
Ability to lift up to 50 pounds.
Ability to work standing and walking for extended periods of time.
If you’re a passionate leader who thrives in a fast‑paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!
Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.
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Located in Snider Plaza, Jack & Harry’s is a refined yet approachable New Orleans‑inspired steakhouse and bar. The General Manager will play a key role in shaping the culture, setting the tone on the floor, and ensuring every guest interaction reflects the warmth and energy of the brand.
About Jack & Harry’s Jack & Harry’s brings the soul of New Orleans to Dallas with an expertly crafted menu featuring aged steaks, coastal classics, French‑infused favorites, and an elevated cocktail and wine program. With a warm, stylish setting and a focus on spirited hospitality, we’ve become a go‑to destination for dinner, gatherings, and memorable evenings in the Park Cities.
Core Responsibilities
Lead, inspire, and develop a high‑performing team that embodies Vandelay’s culture, values, and standards of exceptional hospitality.
Create memorable dining experiences by exceeding guest expectations and demonstrating a genuine love for the art of hospitality.
Foster a high‑energy, service‑oriented environment, modeling Vandelay’s standards of excellence and motivating your team to uphold them.
Respond to guest concerns (both written and verbal) with professionalism, creativity, and a solutions‑focused mindset.
Oversee all daily operations with precision, ensuring seamless service, polished execution, and a consistently elevated guest experience.
Drive financial performance by developing accurate forecasts and budgets, monitoring key metrics, and achieving labor, COGS, and profitability goals.
Analyze monthly P&L statements, clearly articulate fluctuations, and present action plans during leadership meetings.
Recruit, train, mentor, and retain exceptional talent, maintaining accurate training records and leading effective orientations that reinforce VHG culture and expectations.
Build a strong leadership bench by coaching managers and supporting ongoing growth, development, and succession planning.
Create and execute initiatives that increase sales, profitability, and guest check average through community engagement and smart business strategies.
Uphold rigorous operational standards across service, culinary execution, sanitation, cleanliness, safety, and regulatory compliance.
Ensure all food and beverage products are consistently prepared and served according to Vandelay’s recipes, portioning, and presentation standards.
Oversee accurate purchasing, correct invoicing, and proper storage and rotation of all products to ensure freshness, quality, and cost control.
Maintain the aesthetic and physical upkeep of the restaurant, both inside and outside, ensuring a polished and inviting environment.
Ensure all restaurant paperwork (including daily reports, payroll, purchase orders, and HR documentation) is completed accurately and on time.
Identify and respond to safety hazards promptly, ensuring a safe working environment and adherence to all local, state, and federal regulations.
Lead weekly manager meetings and participate in scheduled GM meetings to communicate updates, align on goals, and strengthen team cohesion.
Use guest feedback and reviews to drive continuous improvement, implementing action‑based strategies that elevate the guest experience.
Apply fair, consistent disciplinary actions aligned with Vandelay’s standards and protocols.
Serve as an ambassador of Vandelay Hospitality Group, upholding the company’s mission and fostering a culture of growth, excellence, and hospitality.
Requirements
High school diploma or GED required; Bachelor’s Degree in Restaurant / Hospitality Management or similar field of study strongly preferred.
2+ years of General Manager experience in a full‑service high volume operation.
Ability to work a flexible schedule including evenings, weekends and holidays.
Trustworthy, detail‑obsessed and open to constructive feedback.
Exceptional communication skills both written and verbal.
Desire and natural ability to engage guests, exuding an infectious commitment to guest service at all times.
Medical, Dental and Vision benefits available.
Paid Time Off.
Dining discounts at all Vandelay Hospitality Group concepts.
Professional development and career growth.
Robust Training program.
All Vandelay Hospitality Group restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family.
A collaborative, uplifting culture where we take care of our guests by taking care of our people first.
Physical Requirements
Ability to lift up to 50 pounds.
Ability to work standing and walking for extended periods of time.
If you’re a passionate leader who thrives in a fast‑paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!
Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.
#J-18808-Ljbffr