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Teambridge

Implementation Manager

Teambridge, San Francisco, California, United States, 94199

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About Teambridge

Teambridge is the composable, AI-native workforce management platform. Powered by modular, no-code blocks, it can automate any task or process that comes with managing a large workforce, such as hiring, onboarding, time tracking, and scheduling. Teambridge’s mobile-first design gives staff a consumer-grade mobile app that drives engagement and significantly improves staff retention. With a $28M Series B raised in 2024, Teambridge is funded by General Catalyst, Mayfield and industry‑leading angel investors as we build flexible, efficient, and intuitive solutions for complex workforce challenges. Responsibilities

Lead customer onboarding projects from kickoff to go‑live, ensuring timelines, deliverables, and technical requirements are met. Become a subject matter expert on the Teambridge platform to provide hands‑on guidance through integration, configuration, and deployment. Collaborate cross‑functionally with Sales, Product, Engineering, and Customer Success to ensure customer goals are aligned with product capabilities. Develop and execute implementation plans based on customer needs and organizational workflows, helping them transition from legacy systems or manual processes. Manage multiple onboarding projects concurrently, maintaining communication, documentation, and stakeholder alignment throughout. Train customer teams (technical and non‑technical) on best practices and platform usage to ensure early and effective adoption. Identify potential roadblocks and proactively problem‑solve to ensure smooth implementation. Capture feedback from onboarding engagements to inform continuous improvements in product, support, and implementation processes. Qualifications

1–3 years of experience in software implementation, technical onboarding, or project management in a SaaS or tech‑driven environment. Familiarity with technical concepts such as APIs, integrations, and platform configurations—able to translate customer needs into platform solutions. Exceptional communication skills and confidence working with both technical stakeholders and business users. Proven ability to manage projects, set expectations, and deliver results under tight timelines. Strong organizational skills with a detail‑oriented mindset and the ability to manage several implementations simultaneously. A proactive and adaptable approach to navigating client needs, platform capabilities, and internal workflows. Bachelor’s degree in Business, Computer Science, Engineering, or a related field preferred. Bonus Points

Experience working with blue‑collar workforce management or scheduling solutions. Familiarity with composable or low‑code platforms. Previous exposure to early‑stage implementation frameworks or playbooks in a startup or high‑growth company. Location & Compensation

San Francisco, CA – $150,000.00–$195,000.00 (5 days ago)

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