TikTok
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Responsibilities The Trust & Safety team at TikTok ensures that our global community is safe and empowered to create and enjoy content across all of our applications. The mission of data science is to help Trust & Safety make many good decisions using data. As a member of our team, you are instrumental in ensuring that we use data to keep our users and community safe. You will help scope out projects, ideate on new strategies, and most importantly, use data to find insights, diagnose problems and tell compelling stories. You will partner with a variety of stakeholders across operations, policy, product and engineering teams both locally and globally. This role may be based in San Jose and New York City.
Work with large and complex data sets to support project execution and strategic planning
Design and monitor core metrics; perform root cause analysis to explain drivers
Collaborate closely with the global Trust and Safety team, proactively providing insights and recommendations and overseeing the macro direction of the business
Influence stakeholders through data‑based recommendations and mobilize cross‑functional teams by telling compelling stories with data to drive business impact and innovative breakthroughs
Use data and insights to form best‑in‑class heuristics to proactively detect and disarm safety incidents
Develop metrics and visualization tools to evaluate risks of the platform and the impact of safety strategies
Qualifications Minimum Qualifications
5+ years of experience in data science, analytics or quantitative analysis
Experience working with SQL, ETL, R/Python, Tableau, Excel
Experience building data infrastructure and implementing reporting solutions
Experience with creating data visualizations to communicate metric performance
Independently design, research, develop and apply ML/AI solutions to solve business problems, including prediction, optimization, segmentation and so on
Ability to solve problems using quantitative approaches and strong communication skills across technical and non‑technical audiences to communicate complex concepts and analytical results to drive business impact
Degree in a quantitative discipline (e.g., Statistics, Economics, Computer Science, Mathematics, Engineering); proficient in English as a working language
Preferred Qualifications
Experience of working in online content platforms, Trust & Safety or risk management
Experience working with international partners in different time zones
Passion for social technology products and a curiosity to learn and grow with a fast paced company
Trust & Safety Content that this role interacts with includes images, video, and text related to everyday life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Job Information Compensation: $144,000 – $329,334 annually. Compensation may vary depending on qualifications, skills, competencies, and location. Benefits include medical, dental, and vision insurance; a 401(k) savings plan with company match; paid parental leave; short‑term and long‑term disability coverage; life insurance; wellbeing benefits; and paid holidays and personal time.
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Responsibilities The Trust & Safety team at TikTok ensures that our global community is safe and empowered to create and enjoy content across all of our applications. The mission of data science is to help Trust & Safety make many good decisions using data. As a member of our team, you are instrumental in ensuring that we use data to keep our users and community safe. You will help scope out projects, ideate on new strategies, and most importantly, use data to find insights, diagnose problems and tell compelling stories. You will partner with a variety of stakeholders across operations, policy, product and engineering teams both locally and globally. This role may be based in San Jose and New York City.
Work with large and complex data sets to support project execution and strategic planning
Design and monitor core metrics; perform root cause analysis to explain drivers
Collaborate closely with the global Trust and Safety team, proactively providing insights and recommendations and overseeing the macro direction of the business
Influence stakeholders through data‑based recommendations and mobilize cross‑functional teams by telling compelling stories with data to drive business impact and innovative breakthroughs
Use data and insights to form best‑in‑class heuristics to proactively detect and disarm safety incidents
Develop metrics and visualization tools to evaluate risks of the platform and the impact of safety strategies
Qualifications Minimum Qualifications
5+ years of experience in data science, analytics or quantitative analysis
Experience working with SQL, ETL, R/Python, Tableau, Excel
Experience building data infrastructure and implementing reporting solutions
Experience with creating data visualizations to communicate metric performance
Independently design, research, develop and apply ML/AI solutions to solve business problems, including prediction, optimization, segmentation and so on
Ability to solve problems using quantitative approaches and strong communication skills across technical and non‑technical audiences to communicate complex concepts and analytical results to drive business impact
Degree in a quantitative discipline (e.g., Statistics, Economics, Computer Science, Mathematics, Engineering); proficient in English as a working language
Preferred Qualifications
Experience of working in online content platforms, Trust & Safety or risk management
Experience working with international partners in different time zones
Passion for social technology products and a curiosity to learn and grow with a fast paced company
Trust & Safety Content that this role interacts with includes images, video, and text related to everyday life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Job Information Compensation: $144,000 – $329,334 annually. Compensation may vary depending on qualifications, skills, competencies, and location. Benefits include medical, dental, and vision insurance; a 401(k) savings plan with company match; paid parental leave; short‑term and long‑term disability coverage; life insurance; wellbeing benefits; and paid holidays and personal time.
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