Universal Furniture
Supply Chain Director
Reports to: Director of Customer Operations
Position Purpose
The Supply Chain Director leads Universal’s global supply planning operations with a focus on forecast accuracy, production execution, inventory optimization, and vendor performance. This role ensures timely product flow, data integrity within our ERP, and cross-functional alignment that supports our sales, merchandising, and financial goals.
Key Responsibilities Forecasting & Production Planning
Develop and maintain the most accurate forecast possible, incorporating insights from sales and key customers.
Convert demand plans into executable production schedules that meet vendor requirements and lead times.
Prioritize and elevate production needs by actively monitoring factory performance and delivery risks.
Data Integrity & Reporting
Ensure complete, accurate, and timely supply chain data within Oracle ERP.
Generate and provide performance reporting to Sales, Marketing, Product Development, and Finance.
Maintain strong SKU-level knowledge to support decision-making and reporting accuracy.
Inventory Management
Issue production orders that support service-level goals while protecting working capital.
Achieve or exceed company inventory margin and turn objectives.
Manage product lifecycle transitions — including mature and discontinued SKUs — in partnership with Sales, Marketing, and Finance.
Vendor & Cross-Functional Collaboration
Work closely with international suppliers to ensure on‑time delivery and strengthened service performance.
Partner cross‑functionally to support new product launches, market changes, and evolving business requirements.
Communicate risks, recommendations, and production priorities with clarity and urgency.
Leadership & Continuous Improvement
Lead, coach, and develop a professional, collaborative supply chain team with clear workload ownership and performance expectations.
Implement process improvements that enhance accuracy, efficiency, and speed.
Support organizational change with flexibility, strong judgment, and proactive problem solving.
Qualifications
Bachelor’s degree in Business, Supply Chain, Operations, or equivalent experience.
Proven experience in Purchasing, Inventory Management, Forecasting, or Supply Chain.
leadership
Strong analytical, organizational, and time-management skills.
Advanced Microsoft Excel skills (pivot tables, lookups, formulas, multi -level subtotals).
ERP planning system knowledge – Oracle or Demand Solutions preferred.
Effective communicator with strong professional presence and confidentiality.
awareness
Demonstrated success in a dynamic and evolving sourcing environment.
Project management and process development experience preferred.
Additional Information Seniority level: Director
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Furniture
Location: Winston‑Salem, NC (Salary range $140,000 – $170,000). Other locations include Greensboro–Winston‑Salem–High Point Area ($100k–$125k) and Winston‑Salem, NC per hour ($18–$40).
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Position Purpose
The Supply Chain Director leads Universal’s global supply planning operations with a focus on forecast accuracy, production execution, inventory optimization, and vendor performance. This role ensures timely product flow, data integrity within our ERP, and cross-functional alignment that supports our sales, merchandising, and financial goals.
Key Responsibilities Forecasting & Production Planning
Develop and maintain the most accurate forecast possible, incorporating insights from sales and key customers.
Convert demand plans into executable production schedules that meet vendor requirements and lead times.
Prioritize and elevate production needs by actively monitoring factory performance and delivery risks.
Data Integrity & Reporting
Ensure complete, accurate, and timely supply chain data within Oracle ERP.
Generate and provide performance reporting to Sales, Marketing, Product Development, and Finance.
Maintain strong SKU-level knowledge to support decision-making and reporting accuracy.
Inventory Management
Issue production orders that support service-level goals while protecting working capital.
Achieve or exceed company inventory margin and turn objectives.
Manage product lifecycle transitions — including mature and discontinued SKUs — in partnership with Sales, Marketing, and Finance.
Vendor & Cross-Functional Collaboration
Work closely with international suppliers to ensure on‑time delivery and strengthened service performance.
Partner cross‑functionally to support new product launches, market changes, and evolving business requirements.
Communicate risks, recommendations, and production priorities with clarity and urgency.
Leadership & Continuous Improvement
Lead, coach, and develop a professional, collaborative supply chain team with clear workload ownership and performance expectations.
Implement process improvements that enhance accuracy, efficiency, and speed.
Support organizational change with flexibility, strong judgment, and proactive problem solving.
Qualifications
Bachelor’s degree in Business, Supply Chain, Operations, or equivalent experience.
Proven experience in Purchasing, Inventory Management, Forecasting, or Supply Chain.
leadership
Strong analytical, organizational, and time-management skills.
Advanced Microsoft Excel skills (pivot tables, lookups, formulas, multi -level subtotals).
ERP planning system knowledge – Oracle or Demand Solutions preferred.
Effective communicator with strong professional presence and confidentiality.
awareness
Demonstrated success in a dynamic and evolving sourcing environment.
Project management and process development experience preferred.
Additional Information Seniority level: Director
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Furniture
Location: Winston‑Salem, NC (Salary range $140,000 – $170,000). Other locations include Greensboro–Winston‑Salem–High Point Area ($100k–$125k) and Winston‑Salem, NC per hour ($18–$40).
#J-18808-Ljbffr