Workato Inc
Senior Product Manager (Connectors & Connectivity) New Palo Alto, California
Workato Inc, Palo Alto, California, United States, 94306
About Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI‑powered platform enables teams to navigate complex workflows in real‑time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast‑changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Ultimately, Workato believes in fostering a
flexible, trust‑oriented culture that empowers everyone to take full ownership of their roles . We are driven by
innovation
and looking for
team players
who want to actively build our company. We also believe in
balancing productivity with self‑care . That’s why we offer a vibrant and dynamic work environment along with a multitude of benefits employees can enjoy inside and outside of their work lives. Responsibilities
As Senior PM, you will own the
connectivity ecosystem
that powers Workato: pre‑built connectors, the Connector SDK, On‑Prem Agent (OPA), and advanced connectivity frameworks across SaaS, databases, ERPs, data lakes/warehouses, messaging systems, APIs, and AI endpoints. You will apply
design thinking principles
to ensure these technical capabilities are not only powerful but also
delightful and intuitive
for our builders. This includes simplifying complex integration tasks, making connector experiences frictionless, and driving adoption through thoughtful UX across our platform. Key responsibilities include: Define and drive the
connectors/connectivity roadmap
aligned with Workato’s vision of becoming the most comprehensive agent‑orchestration platform. Prioritize investments across
breadth (new connectors) ,
depth (advanced capabilities) , and
platform extensibility
(SDK, OPA, MCP integration). Anticipate emerging integration patterns (GraphQL, streaming, event‑driven, AI/LLM endpoints, Iceberg/Delta formats) and define Workato’s roadmap to support them. Apply
design thinking
to simplify complex workflows, reduce cognitive load, and make building with connectors an
intuitive and delightful experience . Partner with UX/UI designers to create consistent, human‑centered patterns for connector discovery, setup, error handling, and monitoring. Champion usability testing and customer feedback loops to continuously refine experiences. Lead cross‑functional teams to deliver
high‑quality, enterprise‑grade connectors
that meet, scalability, and compliance needs while staying simple to use. Drive enhancements to the
Connector SDK, OPA, and MCP Server integration
for secure, hybrid connectivity. Define and measure KPIs for
connector usability, adoption, time‑to‑value, and reliability . Partner with customers, partners, and internal teams to deeply understand
connectivity gaps, enterprise needs, and usability pain points . Drive developer and partner adoption of the
Connector SDK and Marketplace (Xchange)
to expand coverage. Collaborate with strategic ecosystem partners (Salesforce, SAP, Snowflake, ServiceNow, Databricks, OpenAI/Anthropic, etc.) to co‑develop
high‑value, intuitive connectors . Ensure connectivity capabilities meet
enterprise standards : security, observability, performance, and governance. Partner with platform teams to deliver monitoring, throttling, and error‑handling at scale for billions of records/day. Requirements
Qualifications / Experience / Technical Skills
Experience:
6+ years in Product Management with at least 3 years in
integration/connectivity/data platform domains . Design Thinking:
Proven experience applying
design thinking methodologies
to build products that combine technical depth with
delightful, intuitive user experiences . Technical Expertise
Strong understanding of SaaS APIs, databases, ERPs, message queues, and modern data platforms. Familiarity with ETL/ELT, streaming/event‑driven integration, and API management. Experience with SDKs/adapters, OPA/hybrid connectivity, and emerging data formats (Iceberg, Parquet). Soft Skills / Personal Characteristics
Customer Empathy:
Skilled at translating enterprise requirements and customer pain points into
intuitive product experiences . Execution & Influence:
Strong at driving cross‑functional projects, influencing engineering and design, and delivering
products users love
at enterprise scale. Equal Employment Opportunity
As set forth in Workato’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI‑powered platform enables teams to navigate complex workflows in real‑time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast‑changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Ultimately, Workato believes in fostering a
flexible, trust‑oriented culture that empowers everyone to take full ownership of their roles . We are driven by
innovation
and looking for
team players
who want to actively build our company. We also believe in
balancing productivity with self‑care . That’s why we offer a vibrant and dynamic work environment along with a multitude of benefits employees can enjoy inside and outside of their work lives. Responsibilities
As Senior PM, you will own the
connectivity ecosystem
that powers Workato: pre‑built connectors, the Connector SDK, On‑Prem Agent (OPA), and advanced connectivity frameworks across SaaS, databases, ERPs, data lakes/warehouses, messaging systems, APIs, and AI endpoints. You will apply
design thinking principles
to ensure these technical capabilities are not only powerful but also
delightful and intuitive
for our builders. This includes simplifying complex integration tasks, making connector experiences frictionless, and driving adoption through thoughtful UX across our platform. Key responsibilities include: Define and drive the
connectors/connectivity roadmap
aligned with Workato’s vision of becoming the most comprehensive agent‑orchestration platform. Prioritize investments across
breadth (new connectors) ,
depth (advanced capabilities) , and
platform extensibility
(SDK, OPA, MCP integration). Anticipate emerging integration patterns (GraphQL, streaming, event‑driven, AI/LLM endpoints, Iceberg/Delta formats) and define Workato’s roadmap to support them. Apply
design thinking
to simplify complex workflows, reduce cognitive load, and make building with connectors an
intuitive and delightful experience . Partner with UX/UI designers to create consistent, human‑centered patterns for connector discovery, setup, error handling, and monitoring. Champion usability testing and customer feedback loops to continuously refine experiences. Lead cross‑functional teams to deliver
high‑quality, enterprise‑grade connectors
that meet, scalability, and compliance needs while staying simple to use. Drive enhancements to the
Connector SDK, OPA, and MCP Server integration
for secure, hybrid connectivity. Define and measure KPIs for
connector usability, adoption, time‑to‑value, and reliability . Partner with customers, partners, and internal teams to deeply understand
connectivity gaps, enterprise needs, and usability pain points . Drive developer and partner adoption of the
Connector SDK and Marketplace (Xchange)
to expand coverage. Collaborate with strategic ecosystem partners (Salesforce, SAP, Snowflake, ServiceNow, Databricks, OpenAI/Anthropic, etc.) to co‑develop
high‑value, intuitive connectors . Ensure connectivity capabilities meet
enterprise standards : security, observability, performance, and governance. Partner with platform teams to deliver monitoring, throttling, and error‑handling at scale for billions of records/day. Requirements
Qualifications / Experience / Technical Skills
Experience:
6+ years in Product Management with at least 3 years in
integration/connectivity/data platform domains . Design Thinking:
Proven experience applying
design thinking methodologies
to build products that combine technical depth with
delightful, intuitive user experiences . Technical Expertise
Strong understanding of SaaS APIs, databases, ERPs, message queues, and modern data platforms. Familiarity with ETL/ELT, streaming/event‑driven integration, and API management. Experience with SDKs/adapters, OPA/hybrid connectivity, and emerging data formats (Iceberg, Parquet). Soft Skills / Personal Characteristics
Customer Empathy:
Skilled at translating enterprise requirements and customer pain points into
intuitive product experiences . Execution & Influence:
Strong at driving cross‑functional projects, influencing engineering and design, and delivering
products users love
at enterprise scale. Equal Employment Opportunity
As set forth in Workato’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
#J-18808-Ljbffr