Austin Bergstrom International Airport (AUS)
Sr Director PSS, HCP Experience
Austin Bergstrom International Airport (AUS), Cambridge, Massachusetts, us, 02140
Job Title : Sr Director PSS, HCP Experience
Location:
Cambridge, MA, Morristown, NJ
Main Responsibilities Enterprise Strategic Leadership Role
As a pivotal member of Sanofi's PSS Evolution & Strategy leadership team, the Senior Director of HCP Experience Strategy will architect and drive enterprise-wide transformation of our Patient Support Services (PSS) from the perspective of the HCP experience.
This strategic enterprise position leads large complex initiatives, directs organizational strategy, and drives measurable business outcomes that advance Sanofi's market leadership in Patient Support Services.
Strategic Leadership & Enterprise Impact
Drive enterprise-wide strategic vision and multi-year transformational initiatives across Sanofi's specialty care portfolio
Strategically align and mobilize your team as well as cross-functional partners towards enterprise objectives, ensuring resources are optimized to drive maximum business impact and organizational effectiveness
Partner with PSS senior leadership to shape strategy and implementation planning
Establish thought leadership in patient access innovation, setting industry benchmarks and standards
Champion data-driven frameworks that guide enterprise-level decision making
Develop solutions to complex healthcare access challenges through forward-thinking strategies and innovation
People & Team Leadership
Build, develop and lead a high-performing team of strategists focused on evolving and building a future‑ready HCP PSS ecosystem
Drive talent acquisition, development, and succession planning.
Foster a culture of innovation, accountability and measurable business impact
Lead direct reports and cross-functional matrix teams through strategic alignment, design and build phases for large strategic initiatives
Own multi-year strategic planning with direct accountability for business outcomes
Establish enterprise-level KPIs and performance metrics that drive business growth and oversee large enterprise vendor management
Architect comprehensive strategic roadmaps guiding PSS evolution of the HCP experience.
Cross-Functional Leadership & Influence
Lead enterprise-wide transformation initiatives impacting multiple therapeutic areas
Build strategic partnerships with key stakeholders across Specialty Care and General Medicine business units
Drive organizational change management and adoption at scale
About You Required Qualifications
Bachelor's degree in Business, Life Sciences, or related field
10-12+ years progressive leadership experience in pharmaceutical / healthcare industry with at least 5+ in Patient Support Services
Demonstrated experience managing multi-million-dollar budgets
Deep understanding of PSS landscape, including hub services, patient access, and healthcare provider needs
Proven ability to lead both directly and indirectly
Demonstrated ability to lead cross-functional teams through multiple large complex projects simultaneously.
Preferred Qualifications
Advanced degree preferred (MBA, PharmD)
Proven executive presence with track record of ability to influence
Track record of driving enterprise-wide transformation with measurable business impact
Excellent communication and collaboration skills, with the ability to influence and work effectively across all levels of the organization.
Ability to think strategically and translate vision into actionable plans.
This leadership position represents a unique opportunity to drive enterprise transformation and shape the future of Patient Support Services at Sanofi. The role demands visionary leadership, business acumen, and the ability to deliver measurable impact at scale in support of our mission to improve people's lives through the miracles of science.
Why Choose Us?
Bring the miracles of science to life alongside a supportive, future-focused team.
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affi… Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affi… (full EEO statement)"
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
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Location:
Cambridge, MA, Morristown, NJ
Main Responsibilities Enterprise Strategic Leadership Role
As a pivotal member of Sanofi's PSS Evolution & Strategy leadership team, the Senior Director of HCP Experience Strategy will architect and drive enterprise-wide transformation of our Patient Support Services (PSS) from the perspective of the HCP experience.
This strategic enterprise position leads large complex initiatives, directs organizational strategy, and drives measurable business outcomes that advance Sanofi's market leadership in Patient Support Services.
Strategic Leadership & Enterprise Impact
Drive enterprise-wide strategic vision and multi-year transformational initiatives across Sanofi's specialty care portfolio
Strategically align and mobilize your team as well as cross-functional partners towards enterprise objectives, ensuring resources are optimized to drive maximum business impact and organizational effectiveness
Partner with PSS senior leadership to shape strategy and implementation planning
Establish thought leadership in patient access innovation, setting industry benchmarks and standards
Champion data-driven frameworks that guide enterprise-level decision making
Develop solutions to complex healthcare access challenges through forward-thinking strategies and innovation
People & Team Leadership
Build, develop and lead a high-performing team of strategists focused on evolving and building a future‑ready HCP PSS ecosystem
Drive talent acquisition, development, and succession planning.
Foster a culture of innovation, accountability and measurable business impact
Lead direct reports and cross-functional matrix teams through strategic alignment, design and build phases for large strategic initiatives
Own multi-year strategic planning with direct accountability for business outcomes
Establish enterprise-level KPIs and performance metrics that drive business growth and oversee large enterprise vendor management
Architect comprehensive strategic roadmaps guiding PSS evolution of the HCP experience.
Cross-Functional Leadership & Influence
Lead enterprise-wide transformation initiatives impacting multiple therapeutic areas
Build strategic partnerships with key stakeholders across Specialty Care and General Medicine business units
Drive organizational change management and adoption at scale
About You Required Qualifications
Bachelor's degree in Business, Life Sciences, or related field
10-12+ years progressive leadership experience in pharmaceutical / healthcare industry with at least 5+ in Patient Support Services
Demonstrated experience managing multi-million-dollar budgets
Deep understanding of PSS landscape, including hub services, patient access, and healthcare provider needs
Proven ability to lead both directly and indirectly
Demonstrated ability to lead cross-functional teams through multiple large complex projects simultaneously.
Preferred Qualifications
Advanced degree preferred (MBA, PharmD)
Proven executive presence with track record of ability to influence
Track record of driving enterprise-wide transformation with measurable business impact
Excellent communication and collaboration skills, with the ability to influence and work effectively across all levels of the organization.
Ability to think strategically and translate vision into actionable plans.
This leadership position represents a unique opportunity to drive enterprise transformation and shape the future of Patient Support Services at Sanofi. The role demands visionary leadership, business acumen, and the ability to deliver measurable impact at scale in support of our mission to improve people's lives through the miracles of science.
Why Choose Us?
Bring the miracles of science to life alongside a supportive, future-focused team.
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affi… Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affi… (full EEO statement)"
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
#J-18808-Ljbffr