Bobyard
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Customer Success Manager
role at
Bobyard
1 day ago Be among the first 25 applicants
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This range is provided by Bobyard. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $100,000.00/yr - $120,000.00/yr
Position Overview We have more than doubled revenue each month for the past few months. This means that we need a savvy CS specialist to serve as a trusted partner to our customers and own training, adoption, retention and expansion for their book of business. We work primarily with mid‑market construction firms within landscaping and other sub-industries. Your number 1 priority is to ensure customers achieve their desired business outcomes with our product.
To achieve this, you will:
Define success with customers and onboard them
Own relationships and be proactive in finding ways to create more value
Relay feedback to product & eng teams, collaborating with them to validate new launches
Push for upsells, testimonials, and case studies
Create CS playbooks, support materials, workflows
Desired Attributes
Kind, Humble, Relentless, Focused
Tech‑savvy and great communication: we build the most technical product in the industry, you need to be able to teach our customers how to use it
Knowledge Seeker: Be able to learn product and industry applications quickly
Strong presentation skills: Experience with speaking to leadership (Making business cases, QBRs, pitching/sellings, etc.)
Passion and work ethic: startups are not easy, this is not a cushy job at Google
Willing to do whatever it takes to win.
Strategic + Creative: Be able to constantly zoom out and think of better ways to approach problems
Bonus: Have used Zapier, CRM Automations or Agents in CS/Support function
Benefits
Competitive salary: $110k-$130k OTE (Includes commission and performance‑based bonuses)
Opportunity to collaborate with sales, product, design and engineering teams
Build a massive company with a world‑class team
This is a unique opportunity to be one of the early team members of a CS team and make an impact on processes, systems and molding the future of CS.
This is a full‑time & in‑person role in SF. We have a product that blows people’s minds and a monster sales team in a massive industry eager to incorporate AI.
Compensation Range: $100K - $120K
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Technology, Information and Internet
Referrals increase your chances of interviewing at Bobyard by 2x
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San Francisco, CA .
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Customer Success Manager
role at
Bobyard
1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This range is provided by Bobyard. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $100,000.00/yr - $120,000.00/yr
Position Overview We have more than doubled revenue each month for the past few months. This means that we need a savvy CS specialist to serve as a trusted partner to our customers and own training, adoption, retention and expansion for their book of business. We work primarily with mid‑market construction firms within landscaping and other sub-industries. Your number 1 priority is to ensure customers achieve their desired business outcomes with our product.
To achieve this, you will:
Define success with customers and onboard them
Own relationships and be proactive in finding ways to create more value
Relay feedback to product & eng teams, collaborating with them to validate new launches
Push for upsells, testimonials, and case studies
Create CS playbooks, support materials, workflows
Desired Attributes
Kind, Humble, Relentless, Focused
Tech‑savvy and great communication: we build the most technical product in the industry, you need to be able to teach our customers how to use it
Knowledge Seeker: Be able to learn product and industry applications quickly
Strong presentation skills: Experience with speaking to leadership (Making business cases, QBRs, pitching/sellings, etc.)
Passion and work ethic: startups are not easy, this is not a cushy job at Google
Willing to do whatever it takes to win.
Strategic + Creative: Be able to constantly zoom out and think of better ways to approach problems
Bonus: Have used Zapier, CRM Automations or Agents in CS/Support function
Benefits
Competitive salary: $110k-$130k OTE (Includes commission and performance‑based bonuses)
Opportunity to collaborate with sales, product, design and engineering teams
Build a massive company with a world‑class team
This is a unique opportunity to be one of the early team members of a CS team and make an impact on processes, systems and molding the future of CS.
This is a full‑time & in‑person role in SF. We have a product that blows people’s minds and a monster sales team in a massive industry eager to incorporate AI.
Compensation Range: $100K - $120K
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Technology, Information and Internet
Referrals increase your chances of interviewing at Bobyard by 2x
Get notified about new Customer Success Manager jobs in
San Francisco, CA .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr