Senior Operations Manager

**Accelerate your career. Join the organization that's driving the world's technology and shape the future.**Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more atCome join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!## **Location:** Carol Stream, IL **Industry:** Distribution | Logistics | Automated Warehousing **Work Environment:** Automated distribution center## Language Preference (Not Required): *Fluency in **Hindi or Spanish** is preferred but not required.*## About the RoleWe are seeking an experienced **Senior Warehouse Operations Manager** to lead and optimize operations at our **Carol Stream, Illinois distribution center**. This role is ideal for a **hands-on, data-driven leader** with a strong background in **lean process improvement, automated conveyance systems, and large-scale warehouse operations**.You will oversee end-to-end warehouse operations—including **receiving, storage, fulfillment, and shipping**—while driving continuous improvement initiatives that enhance **throughput, space utilization, safety, and cost efficiency**. Experience working in **highly automated environments**, including **ASRS (Automated Storage and Retrieval Systems)**, is strongly preferred.## Key Responsibilities* Lead daily operations across receiving, storage, order fulfillment, packaging, and outbound shipping* Ensure accurate inventory control, material accountability, and audit compliance* Oversee shipping and receiving schedules to optimize workflow, dock utilization, and warehouse space* Drive operational excellence through **lean methodologies** (Kaizen, continuous improvement events, standard work)* Lead annual improvement plans and **lean events**, presenting results and ROI to executive leadership* Ensure effective operation and maintenance of facilities, equipment, and automated material handling systems* Partner with cross-functional teams to implement operational policies, procedures, and performance standards* Utilize data and reporting to monitor KPIs, identify gaps, and implement corrective actions* Influence internal stakeholders and external partners (vendors, suppliers) to align on process improvements* Support strategic planning by providing input into long-term operational and capacity strategies## Leadership & People Management* Lead and develop **manager-level direct reports** and their teams* Set clear objectives aligned to broader business and operational goals* Provide coaching, direction, and performance feedback to drive accountability and engagement* Balance strategic leadership with hands-on operational involvement when expertise is needed* Serve as a trusted operational partner to senior and executive leadership## **What You Bring*** **5+ years of experience** leading **manager-level leaders** within warehouse or distribution operations* Strong background in **warehouse management, logistics, or supply chain operations*** Proven experience implementing **lean process improvement** initiatives in fast-paced environments* Exposure to **automated conveyance systems**; **ASRS experience is a strong plus*** Ability to lead through **moderately complex operational challenges** and ambiguity* Demonstrated ability to influence across functions and levels of the organization* Strong analytical, decision-making, and problem-solving skills* Excellent communication and presentation skills, including executive-level reporting## Education & Experience Requirements* **Bachelor’s degree (4-year)** required* **8+ years of functional experience** in warehouse, logistics, or distribution operations* **Minimum of 5 years** in a leadership role managing **manager-level direct reports*** Demonstrated mastery of warehouse operations with measurable business impact* Advanced degree (Master’s) preferred but not required## Why Join Us* Lead operations in a **modern, automated distribution environment*** Influence strategy and drive visible, measurable operational improvements* Work with advanced warehouse technologies and continuous improvement programs* Competitive compensation and leadership growth opportunitiesThe typical base pay range for this role across the U.S. is USD $110,600.00 - $188,100.00 per year.The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.This is not a complete listing of the job duties.

It’s a representation of the things you will be doing, and you may not perform all these duties.Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. #J-18808-Ljbffr