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ABR Employment Services

Account Manager

ABR Employment Services, Madison, Wisconsin, United States, 53725

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Account Manager – New Product Development (Direct Hire)

Ensure all your application information is up to date and in order before applying for this opportunity. Location:

Madison, WI Salary Range:

$65,000 – $77,500 annually Employment Type:

Direct Hire Travel:

Up to 10% A well-established manufacturing organization is seeking an

Account Manager – New Product Development (NPD)

to support customers through the launch of innovative thermoforming packaging solutions. This role serves as the primary liaison between customers and internal teams, ensuring projects move from concept to commercial production smoothly and on schedule. Key Responsibilities

Act as the primary point of contact between customers and internal New Product Development teams

Guide NPD projects from initial order through commercial launch

Coordinate cross-functional efforts with Engineering, Operations, Quality, Purchasing, Sales, and Customer Experience

Communicate project status, timelines, requirements, and changes to customers and internal stakeholders

Respond to customer inquiries related to development status, shipping information, and first orders

Manage project documentation, milestones, schedules, and action items using project management tools

Coordinate quality requirements (PPAP, documentation, approvals) to ensure launch deadlines are met

Initiate engineering change orders (ECOs) and support product setup within Oracle

Participate in customer meetings and occasional travel with Sales

Lead special projects and continuously identify process improvements

Qualifications

Bachelor’s degree in Business, Engineering, or a related field with experience in project management, customer service, or manufacturing OR

Associate’s degree with 5+ years of related experience

Strong organizational and prioritization skills with the ability to manage multiple projects simultaneously

Excellent written and verbal communication skills

High attention to detail and strong recordkeeping skills

Proficiency in Microsoft Office; ERP experience preferred (Oracle)

Basic understanding of product drawings and blueprints

Customer-focused, positive attitude with the ability to work in a fast-paced environment

Work Environment

Office-based role with standard business hours

Minimal supervision with a high level of accountability

Standard office equipment and software

This is an excellent opportunity for an Account Manager or Project Coordinator seeking a long-term, direct-hire role within a collaborative manufacturing environment. ABR Employment Services is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veterans' status. xsgimln PandoLogic. Keywords: Product Development Manager, Location: FITCHBURG, WI - 53725