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MERGE Storytelling and Technology
We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, TMobile, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City, and Los Angeles, we use a talenttotask process that enables clients to think higher and feel deeper about their customers.
Our Commitment: Health, Wellness & Happiness
We are committed to promoting health, wellness, and happiness in the world by partnering with purposedriven clients in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decadelong partnerships with our top clients.
Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper, and where people engage their minds and hearts to do their best work.
Director, AI Products Mission
MERGE is on a mission to lead the charge in AI, both within our organization and in supporting our client services. As Director, AI Products, you will lead the charge in transforming our organization from traditional workflows to an AIfirst operating system, acting as a hybrid of Product Director and Internal Founder.
About the AI Garage
You will be a key leader within the AI Garage: a new organization focused on taking full advantage of AI. The Garage solves immediate, highimpact problems for our broader services organization, with the longterm goal of creating and bringing validated products to market. You will collaborate closely with the engineering team to build and validate AI solutions leveraging MERGE as its first customer.
Be Accountable and Responsible
- Define the Vision: Collaborate with executive leadership to architect the roadmap for AI adoption, shaping the why and how of our cognitive transformation.
- Assess Market Viability: Evaluate internal tools for their potential to succeed in the market and develop GotoMarket strategies for successful pilots.
- Leverage Client Trust: Use internal efficiency data to validate software and create compelling narratives to sell innovations to our client base.
- Analyze ROI: Balance the portfolio between tools that save time and those with high SaaS potential.
- Observe and Analyze: Document workflows, identify decision points, and design intelligent automation that augments human creativity and strategy.
- Collaborate with Engineering: Partner with the AI Garage team to guide the build process, prioritize the backlog, and ensure technical outputs align with business goals.
- Prototype to Product: Transition solutions from prototypes to scalable products, determining when tools are ready for internal use and external launch.
- Validate and Launch: Treat employees as Alpha testers, refine products based on feedback, and ensure smooth adoption of AI tools internally before market launch.
Qualifications Were Looking For
- Autonomy & Conviction: A relentless selfstarter with strong conviction and confidence in decisionmaking, able to thrive in a selfdirected environment.
- Experience: 7+ years in process optimization, digital transformation, or management consulting.
- AI Literacy: Strong understanding of AI technologies and their capabilities/limitations (e.g., context windows, RAG, agentic reasoning).
- Process Architecture: Experience with process mapping and optimization, translating human processes into logical software requirements.
- SaaS Vision: Commercial instincts to identify and package internal efficiency tools as SaaS products.
- Technical Empathy & Agile Execution: Ability to effectively communicate with engineers, guide development, and manage rapid iteration cycles using Scrum/SCRUM methodologies. Basic programming knowledge is also required.
Bonus Points for
- Experience in venture building, corporate innovation arms, or incubators.
- Background in marketing and/or life science automation.
- Handson experience with NoCode builders for prototyping.
- Expertise in transitioning service businesses into product/SaaS models.
- Familiarity with agentic AI platforms.
- Strong communication skills to translate technical concepts for diverse audiences.
- Change management expertise with sensitivity to human factors.
Company Values
- Ability Mastering our craft
- Agility Delivering with a growth mindset
- Humility Collaborating for shared success
Salary & Benefits
Salary range: $175,000 - $200,000 , based on skills, experience, location, and other factors. The range may be modified at any time.
Benefits include meaningful Medical, Dental, Vision, Life Insurance, 401(k), Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time Off & Holidays, and many other rewards.
Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status, or people with abilities. We believe that the more diverse we are, the more creative our work will be!
Location & Employment
Chicago, IL Fulltime Engineering & Information Technology Advertising Services Seniority level: Director.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
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