D208 - Human Resources - HR Generalist/ Coordinator Job at River Edge in Macon

175 Emery Hwy, Macon, GA 31217, USA

Job Description

Posted Friday, November 21, 2025 at 5:00 AM

About River Edge Behavioral Health

Serving more than 10,000 Georgians, River Edge continues to be one of the state's leading resources for mental health, substance use disorder treatments and supports as well as individuals with intellectual and developmental disabilities. River Edge offers outpatient services at our Emery Highway-Macon, Monroe County and Baldwin County locations. Outpatient services include behavioral health, nursing, and psychiatric assessment, stabilization and medication maintenance services as well as crisis intervention services as well as awareness, education and recovery groups.

About River Edge Behavioral Health

River Edge fosters an inclusive atmosphere for all employees that values their unique abilities, perspectives, and experiences. We believe that our differences allow us to be a better team, one that makes better decisions, promotes innovation, and produces greater business results. The full continuum of River Edge Behavioral Health services provides state-of-the-art treatment and support services for children, youth, families, and adults annually, who experience mental illness, addiction, co-occurring disorders, or developmental disabilities.

The HR Generalist supports the Human Resources Department by coordinating employee relations activities, providing front-line HR support, and ensuring consistent application of agency policies and employment laws. This role serves as a primary contact for employees and supervisors, assists with investigations, manages HR processes such as onboarding, benefits coordination, recruitment support, and ensures accurate HR documentation. The position plays a key role in promoting fairness, professionalism, compliance, and positive workplace culture across the agency.

Benefits Offered:

• Competitive Pay
• Paid Time Off
• 12 Paid Holidays
• 401k with an employer match
• Flexible Spending Accounts
• Short and Long-term disability coverage
• Life Insurance
• Employee Discount Program

Duties and Responsibilities:

HR Generalist Functions

• Provide daily HR support to employees and managers across all programs.
• Provide support for FMLA, ADA, workers’ compensation, and other leave-of-absence processes.
• Maintain HRIS (Dayforce or similar) ensuring accurate and timely data entry and updates.

Employee Relations & Conflict Management

• Act as the first point of contact for employees seeking guidance on workplace issues, policy questions, or concerns.
• Conduct intake for complaints, assist with preliminary investigations, interviews, fact-finding, and documentation.
• Support HR leadership with full investigations, including gathering evidence, maintaining timelines, and preparing summaries.
• Track corrective action, coaching, and performance improvement plans.
• Monitor trends and report potential risk areas to HR leadership.

Policy Compliance & HR Operations

• Ensure consistent application of HR policies and procedures across the organization.
• Provide guidance on employment law and policy interpretation to staff and supervisors.
• Maintain employee relations logs, leave logs, and other required HR records.
• Assist with internal audits, credentialing documentation, compliance reviews, and agency certifications (CARF, DBHDD, etc.).
• Assist in updating HR policies, procedures, and standard operating guidelines.

Employee Engagement & Culture

• Conduct onboarding check-ins, stay interviews, and exit interviews; track trends and provide summary reports.
• Support conflict-resolution efforts and help foster a respectful, inclusive, and positive work environment.
• Assist with employee morale initiatives and employee appreciation events.

Reporting & Documentation

• Maintain strict confidentiality of all HR records and information.
• Prepare monthly or quarterly metrics related to turnover, employee relations, corrective actions, onboarding, or other HR KPIs.
• Support data requests and HR reporting for leadership, auditors, and external partners.

Other Duties

• Provide backup support for other HR functions during peak times (recruitment, benefits, payroll, training).
• Participate in agency committees and projects as assigned.
• Perform other related duties as required.

Minimum Qualifications

• Bachelor’s degree in Human Resources, Business, Psychology, or a related field OR equivalent HR experience.
• 2–4 years of HR experience, including exposure to employee relations.
• Working knowledge of employment laws (FMLA, ADA, EEO, FLSA, Title VII).
• Strong interpersonal communication and conflict-resolution skills.
• Experience handling confidential information with discretion.

Preferred Qualifications

• HR experience in behavioral health, healthcare, or public sector environments.
• Experience supporting investigations or employee relations case management.
• HR certification (PHR, SHRM-CP) preferred or willingness to obtain.
• Experience with HRIS systems such as Dayforce.
• Communication & Interpersonal Skills
• Analytical & Documentation Skills
• Confidentiality & Professional Judgment
• Customer Service Orientation
• Policy Interpretation & Compliance Awareness
• Standard office environment with frequent computer and phone use.
• May require occasional travel to multiple agency locations.

Additional Information:

The Application Process

All qualified applicants will be considered.

The hiring managers will contact only those selected for an interview.

Applicants who are not selected will receive notification via email.

We at River Edge believe every employee has a right to a safe work environment. Therefore, we ask employees to wash their hands and sanitize common areas frequently to help keep employees and clients safe.

Drug-Free Workplace

River Edge Behavioral Health is a drug-free workplace with a longstanding commitment to providing a safe, quality-oriented, and productive work environment. In compliance with the Drug-Free Workplace Act of 1998, all applicants must pass a satisfactory background clearance and pre‑employment drug screen.

At Will Workplace

Employment with River Edge Behavioral Health is at will. At‑will means your employment relationship with River Edge Behavioral Health or Affordable Business Solutions is for an indefinite period and is subject to termination by you or River Edge Behavioral Health, with or without cause, or without notice, and at any time.

River Edge Behavioral Health is an Equal Opportunity Employer: River Edge Behavioral Health recruits qualified candidates for positions in its service area. It is the policy of River Edge Behavioral Health provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We are an equal opportunity employer and highly value diversity.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All selected applicants must pass a satisfactory background clearance and pre‑employment drug test.