About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, our purpose is to create impressions that will stay with you for a lifetime. It stems from our belief that life is richer when we truly connect with the people and the world around us.
About the location:
Desert romance meets outdoor adventure. Experience timeless beauty in our adobe casitas with a backyard full of saguaro cacti, dramatic valleys, and the iconic Pinnacle Peak. Discover Scottsdales vibrant Native American art, history, and Old West lore. With the property as your adventure basecamp, explore the nearby area, including two championship golf courses a quick shuttle away. Locally inspired spa treatments, a bi-level pool, and authentic Southwest cuisine set the stage for a restorative desert escape.
Who We Are:
Four Seasons prides itself on the commitment to the Golden Rule philosophy and strives to provide the best possible experience for both our guests and employees. To learn more about Four Seasons Hotels and Resorts, watch this exciting video: We Are Four Seasons.
Four Seasons Resort Scottsdale is a luxury hotel nestled in the foothills of Pinnacle Peak amid towering cacti, enriched with outstanding design and talent.
The Opportunity:
The Four Seasons Resort Scottsdale is seeking a Conference Services Manager to join our dynamic Sales & Catering Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many; we are most effective when we work together cooperatively, respecting each others contributions and importance.
Job duties include but are not limited to:
- Delivering the best-in-class conference experience to our guests.
- Selling and servicing catering events for the Resort.
- Working cohesively with the Banquet and Food & Beverage team to deliver seamless service.
Who We Look For:
The ideal candidate will have:
- Two years of management experience within Catering or Conference Services.
- Ability to drive revenue and exceed goals through upsells in Banquets food & beverage revenues to assigned groups.
- Responsible for forecasting food & beverage events from assigned groups.
- Ability to provide excellent customer service and exceed customer expectations.
- Excellent planning skills with timely follow-up and enhancement recommendations.
- Manage and lead follow-up on rooms and food & beverage attrition.
- Upsell assigned groups Spa and Retail services.
- Salesforce/Delphi experience preferred.
- Strong client communication skills to build and maintain relationships and understand client needs.
- Event planning and coordination skills, including managing all aspects of events.
- Coordination with hotel departments to ensure seamless service delivery.
- Ability to oversee event execution and troubleshoot issues.
- Financial management skills, including maintaining budgets and communicating estimated expenses.
- Preparation and distribution of event documents such as Banquet Event Orders, diagrams, resumes, budget estimates, and post-event reports.
- Lead planning site visits.
- Work authorization in the United States.
- Availability to work on weekends and holidays based on group requirements.
Some Benefits Four Seasons Employees Enjoy Include:
- Energizing employee culture encouraging authenticity.
- Comprehensive learning and development programs.
- Inclusive and diverse employee engagement events year-round.
- Exclusive discounts and travel programs with Four Seasons.
- Competitive wages and benefits (Medical, Dental, Vision, Retirement).
- And much more!
Visa Requirements:
US work authorization is required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For EEOC information, visit: EEOC Poster.#J-18808-Ljbffr