Saicon
Project Manager / Scrum Master Customer Portal (Omaha)
Saicon, Omaha, Nebraska, United States, 68197
Need :
Project Manager / Scrum Master
Customer Portal Location : Omaha, NE - On Site Duration : 12+ Months Contract
Job Summary We are seeking an experienced
Project Manager / Scrum Master to lead the delivery of a Customer Portal initiative. This role will manage cross-functional teams
delivering customer-facing digital experiences,
ensuring timely delivery, high quality, and alignment with business and customer experience goals.
Key Responsibilities Lead Agile delivery for
Customer Portal development initiatives,
including web and mobile user experiences Serve as Scrum Master for one or more Agile teams, facilitating daily stand-ups, sprint planning, reviews, and retrospectives Partner with Product Owners, UX teams, and business stakeholders to manage backlogs, priorities, and release plans Coordinate dependencies across frontend, backend, Salesforce/CRM, and integration teams Track delivery metrics (velocity, burndown, risks, issues) and provide executive-level status reporting Ensure customer security, access control, and compliance requirements are met
Required Qualifications 7+ years of Project Management / Scrum Master experience Strong experience delivering customer-facing portals or digital platforms Hands-on Agile/Scrum experience (SAFe preferred) Experience working with distributed onshore/offshore teams
Preferred Skills Experience with Salesforce Experience Cloud / Customer Portals Background in UX-driven or CX transformation programs Scrum Master or PMP certification
Regards, Anand Swaroop Saicon Consultants, Inc. Email : aswaroop@saicongroup.com URL:
www.saiconinc.com WBE/MBE Inc. 500 Company 2006, 2007, 2008, 2009 Ranked #1
Fastest-Growing Area Businesses - Kansas City Business Journal Ranked in Top 10 of Corporate 100 - Ingram's CMMI Level 3 Assessed
Project Manager / Scrum Master
Customer Portal Location : Omaha, NE - On Site Duration : 12+ Months Contract
Job Summary We are seeking an experienced
Project Manager / Scrum Master to lead the delivery of a Customer Portal initiative. This role will manage cross-functional teams
delivering customer-facing digital experiences,
ensuring timely delivery, high quality, and alignment with business and customer experience goals.
Key Responsibilities Lead Agile delivery for
Customer Portal development initiatives,
including web and mobile user experiences Serve as Scrum Master for one or more Agile teams, facilitating daily stand-ups, sprint planning, reviews, and retrospectives Partner with Product Owners, UX teams, and business stakeholders to manage backlogs, priorities, and release plans Coordinate dependencies across frontend, backend, Salesforce/CRM, and integration teams Track delivery metrics (velocity, burndown, risks, issues) and provide executive-level status reporting Ensure customer security, access control, and compliance requirements are met
Required Qualifications 7+ years of Project Management / Scrum Master experience Strong experience delivering customer-facing portals or digital platforms Hands-on Agile/Scrum experience (SAFe preferred) Experience working with distributed onshore/offshore teams
Preferred Skills Experience with Salesforce Experience Cloud / Customer Portals Background in UX-driven or CX transformation programs Scrum Master or PMP certification
Regards, Anand Swaroop Saicon Consultants, Inc. Email : aswaroop@saicongroup.com URL:
www.saiconinc.com WBE/MBE Inc. 500 Company 2006, 2007, 2008, 2009 Ranked #1
Fastest-Growing Area Businesses - Kansas City Business Journal Ranked in Top 10 of Corporate 100 - Ingram's CMMI Level 3 Assessed