Electronic Arts (EA)
Data Engineer - CRM Engineering
Electronic Arts (EA), Kirkland, Washington, United States, 98034
Data Engineer - CRM Engineering
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Our CRM Engineering team plays a central role in enabling personalized, real‑time communication across EA’s global ecosystem. This includes omni‑channel content delivery through EA.com, email, and in‑game messaging, backed by modern MarTech infrastructure and marketing science.
As a Data Engineer – CRM Engineering, reporting to the Technical Director of CRM Engineering, you will be responsible for building and maintaining the data infrastructure that powers EA’s AI‑driven marketing personalization at scale. You will design and implement robust ETL pipelines, data warehousing solutions, and analytics frameworks that enable real‑time player insights, marketing recommendations, and campaign measurement across EA’s global player base of hundreds of millions of users.
Responsibilities
Design, build, and maintain scalable ETL pipelines to ingest player activity data, marketing interactions, and campaign performance metrics from multiple sources across EA’s ecosystem.
Develop and optimize a marketing data warehouse architecture that supports real‑time analytics, player segmentation, and personalization engines.
Implement data quality frameworks, monitoring systems, and automated testing to ensure data accuracy and pipeline reliability.
Create and maintain APIs and data services that enable self‑service analytics for marketing teams and campaign managers.
Build measurement and reporting frameworks that track campaign effectiveness, player engagement metrics, and ROI across channels.
Partner with Engineering teams to ensure data infrastructure can scale with EA’s growing player base and marketing complexity.
Implement data governance practices, including privacy compliance (GDPR, CCPA) and security protocols for sensitive player data.
Optimize data storage, query performance, and cost efficiency across cloud‑based data platforms.
Qualifications Required:
5+ years of data engineering experience with a focus on large‑scale data systems and ETL development.
Strong proficiency in SQL, Python, and data processing frameworks such as Spark, Kafka, Airflow, or similar.
Experience with cloud data platforms (AWS Redshift, Snowflake, BigQuery) and modern data stack tools.
Hands‑on experience building and maintaining data pipelines for high‑volume, real‑time data ingestion.
Proficiency with data modeling, dimensional modeling, and data warehouse design principles.
Experience with APIs, microservices, and event‑driven data architectures.
Strong understanding of data quality, monitoring, and observability practices.
Knowledge of data governance, privacy regulations, and security best practices.
Preferred:
Experience with marketing data sources (CRM systems, email platforms, web analytics).
Familiarity with gaming or entertainment industry data patterns and player behavior analytics.
Experience with streaming data processing and real‑time analytics platforms.
Knowledge of A/B testing frameworks and experimentation measurement systems.
Understanding of machine learning data requirements and feature engineering.
Previous work with consumer‑facing applications handling millions of daily active users.
Compensation & Benefits
British Columbia: $119,600 - $167,300 CAD
Washington: $129,500 - $171,800 USD
In the U.S., we offer paid time off (3 weeks to start), 80 hours of sick time annually, 16 paid company holidays, 10 weeks of paid time off to bond with a baby, medical/dental/vision insurance, life and disability insurance, and a 401(k) plan. Certain roles may also be eligible for bonus and equity. In British Columbia, similar benefits include vacation, sick leave, EI/QPIP top‑up for new parents, extended health/dental/vision coverage, and a retirement plan.
About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential to creating space for learning and experimentation, we empower you to do great work and pursue growth opportunities. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Information Technology
Industries: Entertainment Providers
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As a Data Engineer – CRM Engineering, reporting to the Technical Director of CRM Engineering, you will be responsible for building and maintaining the data infrastructure that powers EA’s AI‑driven marketing personalization at scale. You will design and implement robust ETL pipelines, data warehousing solutions, and analytics frameworks that enable real‑time player insights, marketing recommendations, and campaign measurement across EA’s global player base of hundreds of millions of users.
Responsibilities
Design, build, and maintain scalable ETL pipelines to ingest player activity data, marketing interactions, and campaign performance metrics from multiple sources across EA’s ecosystem.
Develop and optimize a marketing data warehouse architecture that supports real‑time analytics, player segmentation, and personalization engines.
Implement data quality frameworks, monitoring systems, and automated testing to ensure data accuracy and pipeline reliability.
Create and maintain APIs and data services that enable self‑service analytics for marketing teams and campaign managers.
Build measurement and reporting frameworks that track campaign effectiveness, player engagement metrics, and ROI across channels.
Partner with Engineering teams to ensure data infrastructure can scale with EA’s growing player base and marketing complexity.
Implement data governance practices, including privacy compliance (GDPR, CCPA) and security protocols for sensitive player data.
Optimize data storage, query performance, and cost efficiency across cloud‑based data platforms.
Qualifications Required:
5+ years of data engineering experience with a focus on large‑scale data systems and ETL development.
Strong proficiency in SQL, Python, and data processing frameworks such as Spark, Kafka, Airflow, or similar.
Experience with cloud data platforms (AWS Redshift, Snowflake, BigQuery) and modern data stack tools.
Hands‑on experience building and maintaining data pipelines for high‑volume, real‑time data ingestion.
Proficiency with data modeling, dimensional modeling, and data warehouse design principles.
Experience with APIs, microservices, and event‑driven data architectures.
Strong understanding of data quality, monitoring, and observability practices.
Knowledge of data governance, privacy regulations, and security best practices.
Preferred:
Experience with marketing data sources (CRM systems, email platforms, web analytics).
Familiarity with gaming or entertainment industry data patterns and player behavior analytics.
Experience with streaming data processing and real‑time analytics platforms.
Knowledge of A/B testing frameworks and experimentation measurement systems.
Understanding of machine learning data requirements and feature engineering.
Previous work with consumer‑facing applications handling millions of daily active users.
Compensation & Benefits
British Columbia: $119,600 - $167,300 CAD
Washington: $129,500 - $171,800 USD
In the U.S., we offer paid time off (3 weeks to start), 80 hours of sick time annually, 16 paid company holidays, 10 weeks of paid time off to bond with a baby, medical/dental/vision insurance, life and disability insurance, and a 401(k) plan. Certain roles may also be eligible for bonus and equity. In British Columbia, similar benefits include vacation, sick leave, EI/QPIP top‑up for new parents, extended health/dental/vision coverage, and a retirement plan.
About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential to creating space for learning and experimentation, we empower you to do great work and pursue growth opportunities. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Information Technology
Industries: Entertainment Providers
#J-18808-Ljbffr