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Jaeger-LeCoultre

Commercial Director, East

Jaeger-LeCoultre, New York, New York, us, 10261

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Job Summary Build and implement long‑term distribution strategy covering all channels for the region.

Responsibilities

Manage Sales, Distribution, Stock & Supplies, Customer Relationship, Clienteling & Customer Services for your region

Drive profitable and sustainable performance of Retail and Wholesale distribution channels

Lead and develop own‑operated boutiques and partner‑operated boutiques as well as multi‑brand POS, including expansion plans (openings, renovations, network rationalization)

Lead, coach, and develop high‑performing retail and wholesale teams, fostering a culture of excellence, client‑centric and entrepreneurial attitude with our talents

Encourage and stimulate a customer‑centric approach to achieve annual sales objectives and gain market share, building a strong personal network (clients, cooperation partners, retailers, key industry persons) and becoming the "expert source of knowledge" of your region

Ensure outstanding client experience in all channels through perfect execution of the Maison’s operations guidelines (customer service, VM, CRM, ops)

Build a positive and consistent brand awareness, reputation and signature across channels and partner with marketing teams to ensure commercial alignment with events, story‑telling and launches

Manage BTQ P&L, Inventory, CAPEX, DSO and other financial targets

Ensure regular and optimum coordination with the various teams of our Americas and corporate headquarters, providing regular reporting on market trends and business insights

About You We are seeking a self‑motivated and highly collaborative candidate with strong ability to work across hierarchies, organisations and third‑party stakeholders to lead projects under tight deadlines.

Passionate, thriving in a fast‑paced environment and focused on action and execution

7+ years leadership experience and expertise in Retail, Wholesale and Business strategy implementation, preferably in a luxury environment

Strategic thinking and inspiring leadership with strong business acumen and agility

Ability to structure and roll‑out multiple business projects in parallel with strong attention to details & operations

"Can do" attitude and track record of delivering results

Solid organization and analytical skills, with mastery of reporting tools

A client‑first mindset, thriving to go the extra mile to deliver exceptional customer service

An entrepreneurial profile that creatively seeks growth, new businesses and develops the brand

Strong understanding of the luxury client, retail operations and market dynamics within the region

Team player who enjoys developing others with excellent communication skills

Change agent and willing to take calculated risks

Fluent in English

Benefits

Supportive teams – motivated, creative, and talented

Comprehensive benefits program including medical, dental, vision, Health Savings, flexible spending accounts

Income protection solutions: life insurance, disability benefits, 401(k) with employer match

Paid time off, wellness reimbursement benefit, employee assistance program

Volunteer days off to support community initiatives

Career growth opportunities and international mobility within the Maison or Richemont Maisons

Compensation Expected salary range: $165,000 – $180,000, based on relevant skills and experience.

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