Jaeger-LeCoultre
Job Summary
Build and implement long‑term distribution strategy covering all channels for the region.
Responsibilities
Manage Sales, Distribution, Stock & Supplies, Customer Relationship, Clienteling & Customer Services for your region
Drive profitable and sustainable performance of Retail and Wholesale distribution channels
Lead and develop own‑operated boutiques and partner‑operated boutiques as well as multi‑brand POS, including expansion plans (openings, renovations, network rationalization)
Lead, coach, and develop high‑performing retail and wholesale teams, fostering a culture of excellence, client‑centric and entrepreneurial attitude with our talents
Encourage and stimulate a customer‑centric approach to achieve annual sales objectives and gain market share, building a strong personal network (clients, cooperation partners, retailers, key industry persons) and becoming the "expert source of knowledge" of your region
Ensure outstanding client experience in all channels through perfect execution of the Maison’s operations guidelines (customer service, VM, CRM, ops)
Build a positive and consistent brand awareness, reputation and signature across channels and partner with marketing teams to ensure commercial alignment with events, story‑telling and launches
Manage BTQ P&L, Inventory, CAPEX, DSO and other financial targets
Ensure regular and optimum coordination with the various teams of our Americas and corporate headquarters, providing regular reporting on market trends and business insights
About You We are seeking a self‑motivated and highly collaborative candidate with strong ability to work across hierarchies, organisations and third‑party stakeholders to lead projects under tight deadlines.
Passionate, thriving in a fast‑paced environment and focused on action and execution
7+ years leadership experience and expertise in Retail, Wholesale and Business strategy implementation, preferably in a luxury environment
Strategic thinking and inspiring leadership with strong business acumen and agility
Ability to structure and roll‑out multiple business projects in parallel with strong attention to details & operations
"Can do" attitude and track record of delivering results
Solid organization and analytical skills, with mastery of reporting tools
A client‑first mindset, thriving to go the extra mile to deliver exceptional customer service
An entrepreneurial profile that creatively seeks growth, new businesses and develops the brand
Strong understanding of the luxury client, retail operations and market dynamics within the region
Team player who enjoys developing others with excellent communication skills
Change agent and willing to take calculated risks
Fluent in English
Benefits
Supportive teams – motivated, creative, and talented
Comprehensive benefits program including medical, dental, vision, Health Savings, flexible spending accounts
Income protection solutions: life insurance, disability benefits, 401(k) with employer match
Paid time off, wellness reimbursement benefit, employee assistance program
Volunteer days off to support community initiatives
Career growth opportunities and international mobility within the Maison or Richemont Maisons
Compensation Expected salary range: $165,000 – $180,000, based on relevant skills and experience.
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Responsibilities
Manage Sales, Distribution, Stock & Supplies, Customer Relationship, Clienteling & Customer Services for your region
Drive profitable and sustainable performance of Retail and Wholesale distribution channels
Lead and develop own‑operated boutiques and partner‑operated boutiques as well as multi‑brand POS, including expansion plans (openings, renovations, network rationalization)
Lead, coach, and develop high‑performing retail and wholesale teams, fostering a culture of excellence, client‑centric and entrepreneurial attitude with our talents
Encourage and stimulate a customer‑centric approach to achieve annual sales objectives and gain market share, building a strong personal network (clients, cooperation partners, retailers, key industry persons) and becoming the "expert source of knowledge" of your region
Ensure outstanding client experience in all channels through perfect execution of the Maison’s operations guidelines (customer service, VM, CRM, ops)
Build a positive and consistent brand awareness, reputation and signature across channels and partner with marketing teams to ensure commercial alignment with events, story‑telling and launches
Manage BTQ P&L, Inventory, CAPEX, DSO and other financial targets
Ensure regular and optimum coordination with the various teams of our Americas and corporate headquarters, providing regular reporting on market trends and business insights
About You We are seeking a self‑motivated and highly collaborative candidate with strong ability to work across hierarchies, organisations and third‑party stakeholders to lead projects under tight deadlines.
Passionate, thriving in a fast‑paced environment and focused on action and execution
7+ years leadership experience and expertise in Retail, Wholesale and Business strategy implementation, preferably in a luxury environment
Strategic thinking and inspiring leadership with strong business acumen and agility
Ability to structure and roll‑out multiple business projects in parallel with strong attention to details & operations
"Can do" attitude and track record of delivering results
Solid organization and analytical skills, with mastery of reporting tools
A client‑first mindset, thriving to go the extra mile to deliver exceptional customer service
An entrepreneurial profile that creatively seeks growth, new businesses and develops the brand
Strong understanding of the luxury client, retail operations and market dynamics within the region
Team player who enjoys developing others with excellent communication skills
Change agent and willing to take calculated risks
Fluent in English
Benefits
Supportive teams – motivated, creative, and talented
Comprehensive benefits program including medical, dental, vision, Health Savings, flexible spending accounts
Income protection solutions: life insurance, disability benefits, 401(k) with employer match
Paid time off, wellness reimbursement benefit, employee assistance program
Volunteer days off to support community initiatives
Career growth opportunities and international mobility within the Maison or Richemont Maisons
Compensation Expected salary range: $165,000 – $180,000, based on relevant skills and experience.
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