Pennymac
PENNYMAC
Pennymac is (NYSE: PFSI) a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
Job Overview An AI Product Analyst III takes a more proactive role in analyzing business needs and translating them into effective AI/technology solutions. You will lead specific workstreams or feature analyses, develop comprehensive requirements, facilitate stakeholder discussions, contribute to test strategy, and mentor junior analysts, operating with significant autonomy.
A Typical Day
Collaboratively work with business teams to identify high-potential AI use cases, assessing them for technical feasibility and data readiness before prioritizing them for the AI development team
Act as the primary translation layer between Business Stakeholders and the AI development team, converting business goals into executable PoC specifications Independently conduct organizational analysis, identify improvement opportunities, and contribute to the measurement and prioritization of initiatives
Proactively interact and coordinate with AI engineers, system developers, architects, and business leaders on complex application changes, development, and deployment strategies
Gather, analyze, and document complex business requirements, engaging effectively with technology partners to design robust solutions
Write, communicate, and refine detailed requirements and user stories using various methods (e.g., use cases, activity diagrams) ensuring clarity and alignment with business goals
Identify key stakeholders, understand their influence, and manage communications effectively across functional areas for assigned projects or features
Work effectively within Scrum or Kanban teams, often facilitating specific discussions or ceremonies
Develop comprehensive acceptance criteria and PoC success metrics, defining specific thresholds to evaluate AI performance (e.g., precision, recall, accuracy) alongside business KPIs
Lead or significantly contribute to Scrum ceremonies and retrospectives, driving improvements
Develop and maintain high-quality system and user documentation
Plan, coordinate, and oversee functional testing and user training for specific features or components
Provide insightful verbal and written reports and analysis to management and stakeholders
Create detailed workflow diagrams and technical documentation
Collaborate closely with Tech Leads and UAT to establish clear definitions of "done" and ensure quality delivery. Support business and technical teams in defining AI specific success metrics (e.g., precision, recall, accuracy, user experience) relevant to the business goal, rather than just technical performance.
Lead risk assessment efforts for specific project areas and develop mitigation plans
Lead backlog grooming sessions for specific features or components, contributing to roadmap planning
Assist the Product Owner in defining approaches to deliver product roadmap items
Develop comprehensive test plans, oversee execution, and certify changes against finalized requirements
Manage and collaborate with domain experts to create of high-quality "Ground Truth" datasets required for evaluation & model training
Mentor and provide guidance to Product Analysts I and II
Perform other related duties as required and assigned
What You’ll Bring
4 Year college degree (Bachelor) or equivalent work experience
4-6 years of relevant experience in business analysis, product analysis, Rapid Prototyping environments or related roles, with strong, demonstrated Agile experience
In-depth knowledge of Agile methodologies paired with a solid understanding of core AI/ML concepts
Excellent interpersonal, verbal, written communication, and presentation skills
Excellent organizational skills and proven ability to manage complex tasks and priorities
Strong teamwork mentality, including formal/informal mentorship of junior analysts
Highly proficient in the G-Suite (Docs, Sheets, Slides, etc.)
Strong technical data analysis proficiency, including SQL for querying and validation, eagerness to learn BI tools (Sigma, Tableau, PowerBI); basic exposure to Python is a strong plus.
Expertise with JIRA, Confluence, or similar Agile management tools required
Ability to simplify complex AI concepts for business leaders and articulate business nuances to technical data teams.
Functional understanding of AI stack components like Prompt Engineering, Context Engineering, Vector Databases, AI Evaluation frameworks etc.
Ability to navigate ambiguity and non-deterministic outcomes intrinsic to AI development using strong critical thinking and analytical skills.
Proven ability to work independently with minimal supervision and lead specific initiatives
Demonstrated ability to manage multiple complex projects/workstreams concurrently
Proven track record of delivering high-quality work in a fast-paced environment
Excellent critical thinking, problem-solving, analytical, and decision-making skills
Solid Financial Services and mortgage industry experience strongly preferred
Strong business acumen and ability to effectively interface with middle and senior management
Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home
Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities.
Compensation
Lower in range - Building skills and experience in the role
Mid-range - Experience and skills align with proficiency in the role
Higher in range - Experience and skills add value above typical requirements of the role
Salary $75,000 - $130,000
Work Model OFFICE
#J-18808-Ljbffr
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
Job Overview An AI Product Analyst III takes a more proactive role in analyzing business needs and translating them into effective AI/technology solutions. You will lead specific workstreams or feature analyses, develop comprehensive requirements, facilitate stakeholder discussions, contribute to test strategy, and mentor junior analysts, operating with significant autonomy.
A Typical Day
Collaboratively work with business teams to identify high-potential AI use cases, assessing them for technical feasibility and data readiness before prioritizing them for the AI development team
Act as the primary translation layer between Business Stakeholders and the AI development team, converting business goals into executable PoC specifications Independently conduct organizational analysis, identify improvement opportunities, and contribute to the measurement and prioritization of initiatives
Proactively interact and coordinate with AI engineers, system developers, architects, and business leaders on complex application changes, development, and deployment strategies
Gather, analyze, and document complex business requirements, engaging effectively with technology partners to design robust solutions
Write, communicate, and refine detailed requirements and user stories using various methods (e.g., use cases, activity diagrams) ensuring clarity and alignment with business goals
Identify key stakeholders, understand their influence, and manage communications effectively across functional areas for assigned projects or features
Work effectively within Scrum or Kanban teams, often facilitating specific discussions or ceremonies
Develop comprehensive acceptance criteria and PoC success metrics, defining specific thresholds to evaluate AI performance (e.g., precision, recall, accuracy) alongside business KPIs
Lead or significantly contribute to Scrum ceremonies and retrospectives, driving improvements
Develop and maintain high-quality system and user documentation
Plan, coordinate, and oversee functional testing and user training for specific features or components
Provide insightful verbal and written reports and analysis to management and stakeholders
Create detailed workflow diagrams and technical documentation
Collaborate closely with Tech Leads and UAT to establish clear definitions of "done" and ensure quality delivery. Support business and technical teams in defining AI specific success metrics (e.g., precision, recall, accuracy, user experience) relevant to the business goal, rather than just technical performance.
Lead risk assessment efforts for specific project areas and develop mitigation plans
Lead backlog grooming sessions for specific features or components, contributing to roadmap planning
Assist the Product Owner in defining approaches to deliver product roadmap items
Develop comprehensive test plans, oversee execution, and certify changes against finalized requirements
Manage and collaborate with domain experts to create of high-quality "Ground Truth" datasets required for evaluation & model training
Mentor and provide guidance to Product Analysts I and II
Perform other related duties as required and assigned
What You’ll Bring
4 Year college degree (Bachelor) or equivalent work experience
4-6 years of relevant experience in business analysis, product analysis, Rapid Prototyping environments or related roles, with strong, demonstrated Agile experience
In-depth knowledge of Agile methodologies paired with a solid understanding of core AI/ML concepts
Excellent interpersonal, verbal, written communication, and presentation skills
Excellent organizational skills and proven ability to manage complex tasks and priorities
Strong teamwork mentality, including formal/informal mentorship of junior analysts
Highly proficient in the G-Suite (Docs, Sheets, Slides, etc.)
Strong technical data analysis proficiency, including SQL for querying and validation, eagerness to learn BI tools (Sigma, Tableau, PowerBI); basic exposure to Python is a strong plus.
Expertise with JIRA, Confluence, or similar Agile management tools required
Ability to simplify complex AI concepts for business leaders and articulate business nuances to technical data teams.
Functional understanding of AI stack components like Prompt Engineering, Context Engineering, Vector Databases, AI Evaluation frameworks etc.
Ability to navigate ambiguity and non-deterministic outcomes intrinsic to AI development using strong critical thinking and analytical skills.
Proven ability to work independently with minimal supervision and lead specific initiatives
Demonstrated ability to manage multiple complex projects/workstreams concurrently
Proven track record of delivering high-quality work in a fast-paced environment
Excellent critical thinking, problem-solving, analytical, and decision-making skills
Solid Financial Services and mortgage industry experience strongly preferred
Strong business acumen and ability to effectively interface with middle and senior management
Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home
Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities.
Compensation
Lower in range - Building skills and experience in the role
Mid-range - Experience and skills align with proficiency in the role
Higher in range - Experience and skills add value above typical requirements of the role
Salary $75,000 - $130,000
Work Model OFFICE
#J-18808-Ljbffr