City and County of San Francisco
Custodial Services Manager-Facilities - SFO (0922)-159779
City and County of San Francisco, San Francisco, California, United States, 94199
Custodial Services Manager – Facilities (SFO)
Under general direction, the Custodial Services Manager assists the Custodial Services Director in managing the operations of the general services units. In the manager’s absence, the role has full responsibility for coordinating and implementing program planning and defining the organizational direction of the Airport’s Custodial, Window Cleaning, and Food Services Units, determining staffing needs, resource allocation, and recognizing future resource needs. The manager plans projects, evaluates programs, writes reports, assists with staffing and budget projections, and monitors expenditures for general services operations. This position interfaces with all managerial levels within the Airport, other City departments, and outside agencies, and represents the Custodial Service Section in meetings involving policies, procedures and administrative systems. Other duties as required are performed as well.
You Are Excited About This Opportunity Because You Will
Support Custodial Director in coordinating and implementing established Airport environmental services and sustainability practices including solid waste disposal, comprehensive recycling, green chemical program, purchase and use of environmentally preferable tools and equipment, and outreach programs to tenants, airlines and passengers.
Assist in coordinating the work of various general customer services including custodial services, window cleaning and food services operations; enforce established policies and institute corrective measures; coordinate and direct a comprehensive in-service training program.
Assist in developing and recommending staffing patterns, job content, and workload; develop standards and performance criteria for service operations; analyze work methods to maintain and improve service level.
Initiate and maintain contacts with other Airport divisions, Airport tenants, public and private agencies, labor organizations, vendors and the general public; investigate, analyze and respond to complaints and take appropriate action; exchange information or explain service procedures and regulations; resolve conflicting operational needs.
Assist in the identification, development and implementation of goals, objectives and policies related to general customer service operations; direct the allocation of resources to meet goals within budgetary confines and adjust operational plans to meet new operation duties while continuing to address defined goals.
Review specifications for proposed construction or improvements and make recommendations which will facilitate the maintenance and improve the appearance, safety and sustainability of those facilities and accommodate the public.
Conduct routine inspections of service areas for quality assurance and compliance with safety and sustainability standards.
Collaborate with other Airport sections and City & County departments to support coordinated service delivery; assist in resolving operational issues that affect custodial services.
Support planning efforts by implementing operational procedures and service improvements in alignment with broader organizational goals; help identify resource needs and adjust staff deployment accordingly.
Review and submit requisitions for custodial supplies and equipment; ensure appropriate inventory levels and cost controls are maintained.
Assist Custodial Director in drafting memo correspondence to communicate custodial performance, staffing updates, and service concerns to management, staff, and service contractors.
Perform other related duties as assigned.
Nature of Work Position requires physical effort including frequent walking and standing for 3 to 6 hours a day; ability to use a computer occasionally to create reports, memos and prepare other documents. Employees will be required to work day, swing and/or graveyard shifts, weekends, holidays and overtime.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Management and Manufacturing; Construction and Business Consulting and Services
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You Are Excited About This Opportunity Because You Will
Support Custodial Director in coordinating and implementing established Airport environmental services and sustainability practices including solid waste disposal, comprehensive recycling, green chemical program, purchase and use of environmentally preferable tools and equipment, and outreach programs to tenants, airlines and passengers.
Assist in coordinating the work of various general customer services including custodial services, window cleaning and food services operations; enforce established policies and institute corrective measures; coordinate and direct a comprehensive in-service training program.
Assist in developing and recommending staffing patterns, job content, and workload; develop standards and performance criteria for service operations; analyze work methods to maintain and improve service level.
Initiate and maintain contacts with other Airport divisions, Airport tenants, public and private agencies, labor organizations, vendors and the general public; investigate, analyze and respond to complaints and take appropriate action; exchange information or explain service procedures and regulations; resolve conflicting operational needs.
Assist in the identification, development and implementation of goals, objectives and policies related to general customer service operations; direct the allocation of resources to meet goals within budgetary confines and adjust operational plans to meet new operation duties while continuing to address defined goals.
Review specifications for proposed construction or improvements and make recommendations which will facilitate the maintenance and improve the appearance, safety and sustainability of those facilities and accommodate the public.
Conduct routine inspections of service areas for quality assurance and compliance with safety and sustainability standards.
Collaborate with other Airport sections and City & County departments to support coordinated service delivery; assist in resolving operational issues that affect custodial services.
Support planning efforts by implementing operational procedures and service improvements in alignment with broader organizational goals; help identify resource needs and adjust staff deployment accordingly.
Review and submit requisitions for custodial supplies and equipment; ensure appropriate inventory levels and cost controls are maintained.
Assist Custodial Director in drafting memo correspondence to communicate custodial performance, staffing updates, and service concerns to management, staff, and service contractors.
Perform other related duties as assigned.
Nature of Work Position requires physical effort including frequent walking and standing for 3 to 6 hours a day; ability to use a computer occasionally to create reports, memos and prepare other documents. Employees will be required to work day, swing and/or graveyard shifts, weekends, holidays and overtime.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Management and Manufacturing; Construction and Business Consulting and Services
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