Salesforce
CAB Specialist, Senior Coordinator
Salesforce, San Francisco, California, United States, 94199
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CAB Specialist, Senior Coordinator
role at
Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The company is looking for trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping core values at the heart of everything.
Team Overview We are seeking a highly capable and collaborative individual to support the Salesforce executive Customer Advisory Boards (CAB). The boards unite CxOs in dynamic, insight-rich forums and facilitate meaningful connections and strategic discussions that deepen trust and drive growth across Salesforce’s top accounts.
Role Responsibilities
Customer Nomination and Communication
Identify and nominate potential customers for CAB participation.
Manage customer communications and provide concierge-level service.
Facilitate invitations and update campaigns.
Send logistics emails, final confirmation emails, and “day of” emails.
Logistics and Scheduling
Work with Executive Assistants (EAs) to gather logistical details.
Create and update customer calendar invites.
Provide ongoing support to internal hosts.
Sales Communications and Briefings
Provide RSVP updates to Account Executives (AEs).
Create, distribute, and format briefing documents.
Develop and update slides for internal hosts and external customers.
Create program overview decks, session agendas, show flows, and program templates for all events.
Project Management
Create and manage program workback schedules.
Maintain ongoing best practice documents, assets, and team playbooks.
Use Salesforce to set up, track, manage, and measure program campaigns, attendees, and pipeline impact.
Skills & Experience
3+ years in a program support or marketing role.
Strong organizational skills and attention to detail.
Advanced time‑management skills and ability to manage complex tasks quickly.
Excellent executive verbal and written communication skills; experience in executive communications is a plus.
Experience using Salesforce and Slack preferred.
Ability to work effectively in a team environment.
Strong problem‑solving and creative thinking skills.
Experience in project management and event coordination is a plus.
Benefits When you join Salesforce, you’ll have access to unlimited resources to find balance and be your best. Our benefits include time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock‑purchasing program. More details can be found at https://www.salesforcebenefits.com.
Accommodations If you require assistance due to a disability when applying for open positions, please submit a request via the Accommodations Request Form.
Posting Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All decisions are based on merit, competence, and qualifications – without regard to protected characteristics. Salesforce considers qualified applicants with arrest and conviction records for employment in accordance with the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative.
In the United States, compensation will be determined by factors such as location, job level, and experience. The typical base salary range for this position is $111,500 – $130,900 annually. Certain roles may be eligible for incentive compensation, equity, and benefits.
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CAB Specialist, Senior Coordinator
role at
Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The company is looking for trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping core values at the heart of everything.
Team Overview We are seeking a highly capable and collaborative individual to support the Salesforce executive Customer Advisory Boards (CAB). The boards unite CxOs in dynamic, insight-rich forums and facilitate meaningful connections and strategic discussions that deepen trust and drive growth across Salesforce’s top accounts.
Role Responsibilities
Customer Nomination and Communication
Identify and nominate potential customers for CAB participation.
Manage customer communications and provide concierge-level service.
Facilitate invitations and update campaigns.
Send logistics emails, final confirmation emails, and “day of” emails.
Logistics and Scheduling
Work with Executive Assistants (EAs) to gather logistical details.
Create and update customer calendar invites.
Provide ongoing support to internal hosts.
Sales Communications and Briefings
Provide RSVP updates to Account Executives (AEs).
Create, distribute, and format briefing documents.
Develop and update slides for internal hosts and external customers.
Create program overview decks, session agendas, show flows, and program templates for all events.
Project Management
Create and manage program workback schedules.
Maintain ongoing best practice documents, assets, and team playbooks.
Use Salesforce to set up, track, manage, and measure program campaigns, attendees, and pipeline impact.
Skills & Experience
3+ years in a program support or marketing role.
Strong organizational skills and attention to detail.
Advanced time‑management skills and ability to manage complex tasks quickly.
Excellent executive verbal and written communication skills; experience in executive communications is a plus.
Experience using Salesforce and Slack preferred.
Ability to work effectively in a team environment.
Strong problem‑solving and creative thinking skills.
Experience in project management and event coordination is a plus.
Benefits When you join Salesforce, you’ll have access to unlimited resources to find balance and be your best. Our benefits include time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock‑purchasing program. More details can be found at https://www.salesforcebenefits.com.
Accommodations If you require assistance due to a disability when applying for open positions, please submit a request via the Accommodations Request Form.
Posting Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All decisions are based on merit, competence, and qualifications – without regard to protected characteristics. Salesforce considers qualified applicants with arrest and conviction records for employment in accordance with the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative.
In the United States, compensation will be determined by factors such as location, job level, and experience. The typical base salary range for this position is $111,500 – $130,900 annually. Certain roles may be eligible for incentive compensation, equity, and benefits.
#J-18808-Ljbffr