Logo
Lucky Strike Entertainment

General Manager

Lucky Strike Entertainment, Webster, New York, United States

Save Job

Join to apply for the

General Manager

role at

Lucky Strike Entertainment .

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our General Managers help bring this vision to life every day for guests of their centers—and have a great time doing so. The General Manager role is an active one where you’re on your feet, coordinating multiple team members, and problem‑solving in real time.

ESSENTIAL DUTIES

Generate and monitor center revenue: develop financial plans/budgets, drive food & beverage sales, control labor costs.

Floor management: schedule, plan, organize, and communicate effectively with the team.

Train your team: supervise training for all staff; supervise direct reports (Assistant GM, Facility Manager, Kitchen Manager, Event Manager).

Review center performance: conduct regular meetings, review profit & loss statements, adjust action plan.

Rally the troops: keep morale high, address HR or loss prevention issues.

Make guests priority #1: achieve guest service goals, resolve complaints.

Drive food & beverage sales: expand program, maintain quality standards, train staff.

Remain flexible: work varying shifts, weekends, holidays, extended days as needed.

WHO YOU ARE Customer service pro who thrives in a fast‑paced environment, accountable for performance and teams, strong team player, extraordinary problem‑solver, at least a few years of full service restaurant management experience.

DESIRED SKILLS

5+ years of management experience in full service kitchen, bar, restaurant, or food service operations.

Bachelor’s degree.

Basic business math, accounting skills, strong analytical/decision‑making skills.

Strong team player.

Exceptional people developer.

Customer service pro.

Knowledge of POS register systems.

Solid communication skills.

WORK ENVIRONMENT & PHYSICAL DEMANDS Typical entertainment environment: walk, bend, stand for periods of time; may lift objects with assistance.

BENEFITS & COMPENSATION Pay range: $80,000 to $85,000 a year. Performance‑based incentives, competitive total rewards package including healthcare coverage and a broad range of other benefits. More details available here: www.bowlerocorp.com/careers/benefits.

#J-18808-Ljbffr