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Astro Pak

Director of Enterprise Applications

Astro Pak, Costa Mesa, California, United States, 92626

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Astro Pak

is the nation’s leading precision cleaning and passivation contractor specializing in on‑site cleaning of high‑purity gas and fluid systems, as well as precision cleaning of components and hardware at the company’s Cleanroom facilities. Astro Pak provides services to over 15 sectors including Data Centers, Biotechnology, Pharmaceutical, Aerospace, Semiconductor, and other selected Industrial markets. The company, founded in 1959, has performed on‑site precision chemical cleaning in every state of the Union as well as several projects in Asia, continental Europe, England, Ireland and Mexico. Director of Enterprise Applications

The Director of Enterprise Applications is responsible for the management, optimization, and strategic oversight of Microsoft Software as a Service (SaaS) applications, with a primary focus on Microsoft Dynamics 365 CRM and Microsoft Dynamics GP. This role partners closely with business leaders to ensure enterprise applications effectively support business operations, integrate seamlessly with other systems, and deliver measurable value. What You’ll Do:

Microsoft SaaS & Dynamics Application Management

Lead the day‑to‑day management and performance of Microsoft SaaS applications, including Dynamics 365 CRM and Dynamics GP Ensure applications are current, optimized, secure, and aligned with business requirements Monitor system performance, troubleshoot issues, and resolve operational challenges Coordinate application updates, patches, and enhancements with minimal business disruption System Integration & Customization

Oversee the integration of Dynamics 365 CRM and Dynamics GP with enterprise systems such as ERP, HR, and Finance Partner with internal teams and third‑party vendors to design and implement system customizations Lead data migrations, upgrades, and system enhancements, ensuring data accuracy and operational continuity User Support & Training

Provide leadership for user support, troubleshooting, and issue resolution across enterprise applications Develop and deliver end‑user training to drive adoption and improve user experience Create and maintain system documentation, user guides, and training materials Vendor & Stakeholder Management

Manage relationships with Microsoft and third‑party vendors to ensure timely delivery of services and solutions Collaborate with business stakeholders to identify opportunities for system improvement and innovation Translate business needs into technical solutions and roadmap initiatives Security & Compliance

Ensure applications comply with company policies, security standards, and data protection regulations (e.g., GDPR) Manage user access controls and data security protocols Coordinate regular system audits and security assessments Continuous Improvement

Stay current with Microsoft SaaS updates, features, and emerging technologies Evaluate new tools, modules, and enhancements to improve business processes Drive process improvements and best practices across enterprise application usage Performance & Reporting

Define and track KPIs related to system performance, reliability, and user satisfaction Deliver regular performance reports and insights to senior leadership Proactively identify and address risks or performance issues What You’ll Bring:

Education & Experience

Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field Minimum of 3 years of relevant experience, or an equivalent combination of education, training, and hands‑on experience Experience in a helpdesk or application support role with strong customer service skills Must be able to comply with the U.S. Export Control Laws Required Skills & Knowledge

Proven experience managing Microsoft Dynamics 365 CRM and Microsoft Dynamics GP Strong understanding of Dynamics 365 modules (Sales, Marketing, Customer Service) and Dynamics GP (Financials, Payroll, Inventory) Experience with system integration, data migration, and application customization Working knowledge of SQL and reporting/query tools Strong communication skills with the ability to engage both technical and non‑technical stakeholders Ability to manage multiple priorities in a fast‑paced environment Preferred Qualifications

Microsoft certifications (e.g., Dynamics 365 Fundamentals, Finance & Operations) Experience with Microsoft Azure and cloud‑based infrastructure Familiarity with ITIL or IT service management frameworks Experience with Microsoft Power Platform (PowerApps, Power Automate, Power BI) Power BI reporting and data visualization experience Important Note

We are not able to provide visa sponsorship for this position. Why Join Us?

At

Astro Pak , we specialize in high‑purity cleaning and surface preparation for critical environments. We’re a company that values integrity, learning, and innovation—plus we offer training, growth opportunities, and a great team culture. Salary & Benefits

The pay for this position has a base salary of $155,000–$170,000. The actual pay will carefully consider a wide range of factors, including your skills, qualifications, experience and location. In addition to highly employer‑subsidized medical, dental, and vision plans, Astro Pak offers competitive retirement savings and 401k plans, flexible spending, family leave, training and paid time off. Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.

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