Health Plan One, LLC
Manager, Licensing Support page is loaded## Manager, Licensing Supportlocations:
CT Sheltontime type:
Full timeposted on:
Posted 5 Days Agojob requisition id:
JR1401**HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.**Oversee state licensing for agents and agency/principal entities, including initial orders, renewals, and CE compliance. This leader owns the AgentSync vendor relationship. They Maintain accurate license data in AgentSync, manage system updates, reporting, and act as the internal SME on licensing, DOI, and FINRA regulations. Drive licensing policy governance, process improvements, and partner with HR on licensing-related hiring or terminations. Oversees employee productivity, training, carrier development to support team growth and operational excellence.**Supervisory Responsibilities:**Team of support specialists and one team lead**Duties/Responsibilities:*** Manage agent state license ordering (initial and renewals)* Oversee all Agency and principal licenses (entity licenses) are properly credentialed* Manage CE compliance tracking and remediation* Manage Affiliation and affidavits processing* License data accuracy and maintenance within AgentSync (SME)* Day to day AgentSync relationship and system changes/trainings* Licensing policy governance & continuous improvement* Act as a SME to all internal partners for license concerns regarding DOI issues, insurance regulations issues (FINRA’s)* Assists in managing budget and helps to control expenses while meeting licensing operational requirements* Partners with HR regarding NHC's no hire/term conversations regarding licensing roadblocks* Oversee employee productivity, training, and personal/career growth* Performs other related duties as assigned**Required Skills/Abilities:**•` Bachelor’s degree or equivalent experience* 4+ years in a managerial position driving results and taking initiative (prioritizing workload/projects, creating and implementing process), tracking team metrics* 6+ years state DOI licensing experience regarding licensing requirements for agents and agency/principal entities* 4+ years with AgentSync or similar licensing management systems* Understanding of CE compliance and remediation processes* Strong grasp of DOI regulations and FINRA compliance standards* Excellent communication and collaboration skills to work with HR, leadership, and cross-functional teams* Leadership skills to mentor staff, monitor productivity, and support professional growth* Detail-oriented, organized, and capable of managing multiple priorities under tight deadlines* Intermediate to advanced proficiency with Microsoft Excel (V-Lookup and pivot tables, Macros)* Strong organizational skills with the ability to manage multiple priorities and projects simultaneously**Preferred Skills/Abilities:****Physical Requirements:*** Must be able to remain in a stationary position (e.g., sitting or standing) for extended periods of time, typically in a cubicle environment (constant noise, fluorescent overhead lighting)* Frequent use of a computer, dual monitors, keyboard, mouse, and other standard office equipment such as a telephone, copier, and printer.* Must be able to communicate effectively, including exchanging information in person, in writing, by telephone, email or video conferencing.* Visual and auditory acuity required to perform job duties effectively, including reading, writing, and interpreting information on screens or in print.* Hand dexterity, fine motor skills needed to operate a keyboard and mouse efficiently* Reach with hands and arms occasionally**For Hybrid Roles:*** Must be able to commute to an office setting as required, which may include walking short distances and navigating an office environment.* Occasionally moves about the office to access files, office machinery, and meet with others.**Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at hr@hpone.com****Our Story**HPOne was started in 2006 with a singular vision: create custom sales, marketing and contact center solutions exclusively for the health and Medicare insurance products.Since our beginnings, HPOne has grown dramatically. We may be bigger in size, but our focus on optimizing health insurance consumer interactions has never been clearer. We have become one of the highest performing marketing, member acquisition and retention companies in the industry, the largest producer of exclusive Medicare leads, and have expanded into nine locations serving consumers seeking Medicare and health insurance in every state.Our mission continues to be finding the right plans that fit our customer's needs and supporting those customers through enrollment. Year after year we will remain available to customers to make sure they are still satisfied with their plans, or if life changes require new solutions for their healthcare.## **Our Culture**We are a fast-growing company in an industry that is rapidly changing. But a relentless focus on having the most qualified and engaged employees will never change.The HPOne environment encourages collaboration, transparency, open dialogue, and professional growth. Employees routinely describe HPOne as "welcoming," "innovative" and "motivational." We treat employees across the entire organization like trusted colleagues, regularly seeking broad input to design what we know to be the best operation in the industry.An entrepreneurial spirit is in our DNA. We require excellence in every task that we undertake. All contributions are valued and everyone on staff pitches in to create a culture where success is the standard and challenges are seen as an opportunity to learn and grow.Every employee - from agents to programmers and senior management - is aligned around the central objective to deliver the most value for consumers. #J-18808-Ljbffr
CT Sheltontime type:
Full timeposted on:
Posted 5 Days Agojob requisition id:
JR1401**HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.**Oversee state licensing for agents and agency/principal entities, including initial orders, renewals, and CE compliance. This leader owns the AgentSync vendor relationship. They Maintain accurate license data in AgentSync, manage system updates, reporting, and act as the internal SME on licensing, DOI, and FINRA regulations. Drive licensing policy governance, process improvements, and partner with HR on licensing-related hiring or terminations. Oversees employee productivity, training, carrier development to support team growth and operational excellence.**Supervisory Responsibilities:**Team of support specialists and one team lead**Duties/Responsibilities:*** Manage agent state license ordering (initial and renewals)* Oversee all Agency and principal licenses (entity licenses) are properly credentialed* Manage CE compliance tracking and remediation* Manage Affiliation and affidavits processing* License data accuracy and maintenance within AgentSync (SME)* Day to day AgentSync relationship and system changes/trainings* Licensing policy governance & continuous improvement* Act as a SME to all internal partners for license concerns regarding DOI issues, insurance regulations issues (FINRA’s)* Assists in managing budget and helps to control expenses while meeting licensing operational requirements* Partners with HR regarding NHC's no hire/term conversations regarding licensing roadblocks* Oversee employee productivity, training, and personal/career growth* Performs other related duties as assigned**Required Skills/Abilities:**•` Bachelor’s degree or equivalent experience* 4+ years in a managerial position driving results and taking initiative (prioritizing workload/projects, creating and implementing process), tracking team metrics* 6+ years state DOI licensing experience regarding licensing requirements for agents and agency/principal entities* 4+ years with AgentSync or similar licensing management systems* Understanding of CE compliance and remediation processes* Strong grasp of DOI regulations and FINRA compliance standards* Excellent communication and collaboration skills to work with HR, leadership, and cross-functional teams* Leadership skills to mentor staff, monitor productivity, and support professional growth* Detail-oriented, organized, and capable of managing multiple priorities under tight deadlines* Intermediate to advanced proficiency with Microsoft Excel (V-Lookup and pivot tables, Macros)* Strong organizational skills with the ability to manage multiple priorities and projects simultaneously**Preferred Skills/Abilities:****Physical Requirements:*** Must be able to remain in a stationary position (e.g., sitting or standing) for extended periods of time, typically in a cubicle environment (constant noise, fluorescent overhead lighting)* Frequent use of a computer, dual monitors, keyboard, mouse, and other standard office equipment such as a telephone, copier, and printer.* Must be able to communicate effectively, including exchanging information in person, in writing, by telephone, email or video conferencing.* Visual and auditory acuity required to perform job duties effectively, including reading, writing, and interpreting information on screens or in print.* Hand dexterity, fine motor skills needed to operate a keyboard and mouse efficiently* Reach with hands and arms occasionally**For Hybrid Roles:*** Must be able to commute to an office setting as required, which may include walking short distances and navigating an office environment.* Occasionally moves about the office to access files, office machinery, and meet with others.**Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at hr@hpone.com****Our Story**HPOne was started in 2006 with a singular vision: create custom sales, marketing and contact center solutions exclusively for the health and Medicare insurance products.Since our beginnings, HPOne has grown dramatically. We may be bigger in size, but our focus on optimizing health insurance consumer interactions has never been clearer. We have become one of the highest performing marketing, member acquisition and retention companies in the industry, the largest producer of exclusive Medicare leads, and have expanded into nine locations serving consumers seeking Medicare and health insurance in every state.Our mission continues to be finding the right plans that fit our customer's needs and supporting those customers through enrollment. Year after year we will remain available to customers to make sure they are still satisfied with their plans, or if life changes require new solutions for their healthcare.## **Our Culture**We are a fast-growing company in an industry that is rapidly changing. But a relentless focus on having the most qualified and engaged employees will never change.The HPOne environment encourages collaboration, transparency, open dialogue, and professional growth. Employees routinely describe HPOne as "welcoming," "innovative" and "motivational." We treat employees across the entire organization like trusted colleagues, regularly seeking broad input to design what we know to be the best operation in the industry.An entrepreneurial spirit is in our DNA. We require excellence in every task that we undertake. All contributions are valued and everyone on staff pitches in to create a culture where success is the standard and challenges are seen as an opportunity to learn and grow.Every employee - from agents to programmers and senior management - is aligned around the central objective to deliver the most value for consumers. #J-18808-Ljbffr