Brigham and Women's Hospital is hiring: Phlebotomist II in Boston

Apply for the Phlebotomist II position at Brigham and Women's Hospital.

Mass General Brigham is a not‑for‑profit organization supporting patient care, research, teaching and community service. We invite professionals from diverse backgrounds to join our team and advance our mission.

Onboard with a $3,000 sign‑on bonus—our way of welcoming you and recognizing the value you bring.

Summary

Responsible for collecting and processing blood specimens from patients for laboratory testing. Operates with a moderate level of supervision, identifying and resolving common issues independently. Provides training and education to new employees and students as assigned.

Essential Functions

• Obtains quality blood samples using a variety of phlebotomy methods for all age groups.
• Ensures accurate patient identification, quality specimen labeling, processing, handling, and transportation of specimens.
• Might assist in the recovery of patients experiencing adverse reactions and provide a rapid response to medical emergencies in the inpatient setting.
• Communicates effectively with patients and patient‑care teams, explaining procedures and addressing patient concerns to ensure a high level of customer satisfaction.
• Troubleshoots and resolves specimen, order, and common operational issues within the work area.
• Provides some training and education to new staff and students.
• Handles sharps and biohazardous materials in accordance with regulatory requirements to ensure the safety of patients and staff.
• Works fluently with computer programs and systems, and complies with HIPAA regulations.
• Performs other tests, administration, and specimen collection as assigned.

Qualifications

Education: High School Diploma or Equivalent (required – no substitution with experience).

Licenses & Credentials: Phlebotomy Technician [National Certification] – Generic – HR Only preferred; Class D Passenger Vehicle Driver's License [State License] – Generic – HR Only preferred.

Experience: 1–2 years in phlebotomy (required).

Knowledge, Skills and Abilities:

• Demonstrates proficiency in proper collection methods and processing of all specimens, including correct tube selection, volume, and stability requirements.
• Possesses good written and oral communication skills, with the ability to prioritize work, manage time wisely, and adapt to changes in workload.
• Superior customer‑service skills, with the ability to show empathy and respect for patients’ privacy and autonomy.
• Demonstrates problem‑solving skills and can manage complex patient collections.
• Works independently and collaborates effectively within a team, fostering a collaborative environment and respecting diverse perspectives.

Physical Requirements

• Standing Frequently (34–66%)
• Walking Frequently (34–66%)
• Sitting Occasionally (3–33%)
• Lifting Frequently (34–66%) 35 lbs+ (with assisted device)
• Carrying Frequently (34–66%) 20–35 lbs
• Pushing Occasionally (3–33%)
• Pulling Occasionally (3–33%)
• Climbing Rarely (< 2%)
• Balancing Frequently (34–66%)
• Stooping Occasionally (3–33%)
• Kneeling Occasionally (3–33%)
• Crouching Occasionally (3–33%)
• Crawling Rarely (< 2%)
• Reaching Frequently (34–66%)
• Gross Manipulation (Handling) Frequently (34–66%)
• Fine Manipulation (Fingering) Frequently (34–66%)
• Feeling Constantly (67–100%)
• Foot Use Rarely (< 2%)
• Vision – Far Constantly (67–100%)
• Vision – Near Constantly (67–100%)
• Talking Constantly (67–100%)
• Hearing Constantly (67–100%)

Job Details

Remote Type: Onsite

Work Location: 75 Francis Street

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Grade: 4

Pay Range

Base pay is determined by minimum job qualifications; additional compensation includes benefits, career advancement opportunities, bonuses, and recognition programs.

EEO Statement

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or any other status protected by law. Reasonable accommodations will be provided for qualified individuals with disabilities in accordance with applicable law.