Robert Half
Description We are looking for a detail-oriented Administrative Assistant to join our team in Encino, California. In this Contract to permanent position, you will play a key role in supporting the daily operations of a CPA firm specializing in business management. This role requires excellent organizational skills and the ability to prioritize tasks effectively while maintaining a high standard of conduct. Responsibilities:
- Manage inbound and outbound calls, ensuring prompt and attentive communication with clients.
- Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
- Perform accurate data entry tasks to maintain up-to-date records and documentation.
- Handle email correspondence, responding to messages and managing follow-ups.
- Schedule appointments and coordinate meetings to support team activities.
- Utilize Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint, for various administrative tasks.
- Maintain organized files and records for easy access and retrieval.
- Collaborate with team members to ensure smooth workflow and timely completion of tasks.
- Assist in preparing reports and presentations as required.
- Support additional administrative duties as needed to ensure operational efficiency. Requirements - Minimum of 2 years of experience in an administrative role.
- Proficiency in answering inbound and outbound calls with professionalism.
- Strong customer service skills with the ability to handle client interactions effectively.
- Expertise in data entry and maintaining accurate records.
- Familiarity with scheduling appointments and managing calendars.
- Advanced knowledge of Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
- Excellent written and verbal communication skills for email correspondence.
- Ability to multitask and prioritize responsibilities in a fast-paced environment. TalentMatch®