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New River Community College

Program Director - (TRiO - Student Support Services Grant)

New River Community College, Torrance, California, United States, 90504

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Responsibilities

Under direction of an assigned administrator, oversee the TRiO - Student Support Services grant.

Assist program participants from low‑income, first‑generation, or disabled students succeed in college by connecting them with appropriate services to develop their academic goals and select academic schedules.

Oversee the primary functions of the TRiO program including personnel, career guidance for program participants, test preparation, student issues/problems, student leadership, tutoring, and study skills.

Foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the assigned unit, department, and division; lead by example; actively participate in and support advisory groups, activities, and other collaborative processes; encourage professional excellence among assigned staff; and promote, foster, and facilitate an organizational culture of customer service, teamwork, and innovation.

Assist program participants in connecting with appropriate services to establish appropriate academic and personal goals through academic advising and counseling.

Encourage the development of program participants' study skills through the coordination or presentation of study skills workshops and individual study skills assistance.

Develop, promote, and organize effective workshops for program participants that provide appropriate and necessary academic skills for student success.

Collaborate with academic personnel to assist program participants in the development of academic schedules appropriate for their stated educational goals.

Guide program participants in decision‑making skills and learning how to accept responsibility for their decisions.

Assist program participants seeking academic information. Direct program participants to resources within the College that assist in making career and academic major choices.

Oversee the TRiO Student Support Services Tutoring Program by coordinating with the Tutoring Center in identifying and appointing tutors to meet requested needs. Recruit, orient, and train tutors. Maintain tutor files and records.

Oversee the personal and academic development of program participants.

Encourage student involvement in cultural activities and establish student leadership opportunities both on and off campus.

Create opportunities for participation in advising student leadership groups within the TRiO‑Student Support Services program.

Ensure the effectiveness of the advising process by maintaining advisee files for all program participants. Ensure advisee academic reports and counseling notes are regularly updated. Validate the information contained in the advisee files against the student database.

Oversee the maintenance and updating of the TRiO Student Support Services website.

Manage the Scholarship Program. Provide students with assistance with scholarship searches and submission preparation. Ensure that current scholarship information and resources are readily available.

Oversee the preparation of materials used to promote TRiO programs to prospective students from the general campus population, transfer students, and campus personnel at large.

Promote services available through the program through informational presentations or by distributing program literature at student festivals, strategic locations across campus, and elsewhere as appropriate.

Conduct presentations on campus, off campus, and virtually.

Prepare and present effective oral and written reports and promotional materials.

Prepare and deliver effective presentations.

Provide information needed for informed decision‑making. Collect, compile, and analyze TRiO enrollment data and records.

Direct the maintenance of TRiO‑related reports, files, record‑keeping and databases.

Prepare comprehensive narrative, statistical, and analytical reports on the TRiO student population in accordance with grant requirements.

Prepare proposals and other written plans for the College, Board of Trustees, Chancellor's Office, and other outside agencies as needed.

Partner with Fiscal Services to accurately track program budget expenses and encumbrances.

Maintain accurate purchasing records for the program.

Ensure that TRiO students and potential TRiO students have up‑to‑date information on opportunities and responsibilities related to the program.

Conduct student interviews. Coordinate assessments as needed. Provide basic information regarding matriculation issues.

Maintain the security of confidential materials. Ensure participant files are accurate and complete (e.g., TRiO application form, assessment results, academic records, financial need data, etc.). Oversee the preparation of participant files and the gathering of all required data to be included in the file.

Manage TRiO student tutoring services including online tutoring. Fulfill tutoring requests. Screen and hire qualified tutors. Oversee the test‑prep program. Prepare and manage tutoring service budgets.

Qualifications

Education: Master’s degree in Education, Counseling, Psychology, Social Work, Higher Education Administration, Public Administration, or a related field from an accredited college or university.

Experience: Five (5) years of experience designing, managing, and implementing a student support service or similar program.

Experience: Three (3) years of experience supervising staff, managing budgets, developing/evaluating programs, and submitting reports in compliance with federal regulations.

Professional or personal experience in overcoming barriers similar to those that are confronting TRiO program participants.

Knowledge and experience with federal grant programs. Experienced with and sensitive to the complexities faced by low‑income, first‑generation, and disabled college students.

Comprehensive understanding of the principles and practices of effective supervision, training, motivation, and performance evaluation.

Extensive knowledge of student academic and personal development. Experience working on a grant. Experience working as a liaison between high schools, colleges, or universities to promote successful student transfers.

Proven experience in program coordination, project management, or related roles. Experienced in interpreting, applying, and explaining rules, regulations, policies, and procedures.

El Camino College is an equal opportunity employer. The El Camino Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law.

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