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Crash Champions

General Manager

Crash Champions, Chester Springs, Pennsylvania, United States, 19425

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About the Company Crash Champions is the largest founder‑led multi‑shop operator of high‑quality collision repair service in the U.S., operating more than 650 state‑of‑the‑art locations in 38 states. The company also operates the Crash Champions LUXE | EV Certified brand of high‑line and luxury electric‑vehicle repair centers. Founded in 1999, the organization is driven by a “People First” philosophy that supports superior collision repair experience.

Responsibilities

Meet or exceed location revenue goals and other KPIs; manage the front and back of the shop from vehicle intake through delivery.

Assign repair jobs to body technicians and prioritize vehicles for teardown or paint.

Support teammates during peak times, including customer reception, vehicle check‑ins, and drafting estimates.

Monitor production goals and standards, ensuring repairs meet Crash Champions, I‑Car quality standards and accurate billing.

Complete payroll and staffing on time, enforce punch‑in/out guidelines, and manage PTO, vacation or leave requests.

Communicate with the team (body technicians, collision estimator, parts managers) to keep production flowing to meet delivery requirements.

Write detailed DRP complaint estimates, update estimates as needed, and lock final estimates.

Recruit, coach, and develop teammates, including interviewing and hiring the best candidates for each role.

Qualifications

Knowledge of the collision industry, including high‑level insurance procedures for multiple carriers.

Aptitude for decision‑making and problem solving.

Strong leadership and collaborative skills to meet shared objectives.

Ability to meet deadlines and achieve results.

Proficient with estimating software (CCC ONE Total Repair Software).

Computer‑savvy and comfortable with technology.

Valid driver’s license required.

Benefits

Medical, dental, and vision insurance.

Group life, disability, and 401(k) retirement plan with match.

Referral bonus “Cash From Crash”.

5 paid holidays.

Posted salary: USD $75,825.00–$150,000.00 per year. Location: 18 Pottstown Pike, 19425. Remote: No.

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