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West Elm

Lead Sales (Key Holder), FT, West Elm New Orleans

West Elm, New Orleans, Louisiana, United States, 70123

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Lead Sales (Key Holder), FT, West Elm New Orleans Join to apply for the Lead Sales (Key Holder), FT, West Elm New Orleans role at West Elm.

We hope you're interested in building a home with us. Even if you don’t feel that you meet every requirement listed in this job description, we still encourage you to apply.

About The Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Role Overview

You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.

Responsibilities

Create engaging experiences for customers by sharing expertise on enhancing your home

Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures

Provide supervision to ensure store is meeting financial goals and associates are providing world‑class service to our guests

Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage‑on‑duty shifts

Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority

Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Criteria

Effective communication, organization and leadership skills

Proven ability to motivate and influence others through personal actions and examples

1‑3 years retail sales experience with shift supervision experience preferred

1‑2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Physical Requirements

Must be able to be mobile on the sales floor for extended periods of time

Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Full‑time associates are expected to have open availability to meet the needs of the business

Part‑Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and the entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday)

Benefits

A generous discount on all Williams‑Sonoma, Inc. brands

A 401(k) plan and other investment opportunities

A wellness program that supports your physical, financial and emotional health

Paid vacations and holidays (full‑time)

Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)

Learning Journey

Individual development plans and career pathing conversations

Annual performance appraisals

WSI will not now or in the future commence an immigration case or “sponsor” an individual for this position (for example, H-1B or other employment‑based immigration).

This role is not eligible for relocation assistance.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

New Orleans, LA $51,100.00‑$94,900.00

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